Sofitel Париж Ле Фобур 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 1 798

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Описание

Особенности отеля

  • Сертификат ALLSAFE от Bureau Veritas

  • Рядом с престижными музеями: Лувр, Орсе, Оранжерея, Гранд и Малый дворец

  • Погружение в атмосферу Парижа

  • Роскошное место, которое нельзя пропустить

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Расположение отеля

Sofitel Париж Ле Фобур

15, rue Boissy d'Anglas
75008 ПАРИЖ
Франция

GPS:48.868528, 2.321506

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При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Рейтинг ALL  4.7/5  Отзывов: 1 798

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 413

Сертификат качества 2024

Great second stay

Примечание: Tripadvisor 5.0/5

R6749RG Реальные отзывы TripAdvisor

Our second time staying for a weekend and it was perfect. The staff were very very kind, especially to our daughter as we were visiting for her bday gift Taylor Swift concert, as well as to see my husband’s family who live nearby. We lived in Paris for several years and this has become our preferred hotel now when we visit. The location is excellent for sightseeing, you can walk to most places and it doesn’t get much better for shopping. It’s a relatively small hotel compared to other big names, but that adds to the charm in our opinion. And the beds of Sofitel hotels are always excellent. Hope to return in the fall.

Excellent choice for families in Paris

Примечание: Tripadvisor 5.0/5

g1001304 Семьи - Реальные отзывы TripAdvisor

Our second time at the hotel which says it all. Excellent location for tourism and shopping. Family friendly staff, helpful concierge. Safe location next to US embassy. The restaurant was a touch expensive for what it offered but the food was high quality.

Incredible

Примечание: Tripadvisor 5.0/5

Dora Irma M Реальные отзывы TripAdvisor

Loved everything about the hotel and the staff, specially Maria José , she approached us speaking our language since we don't speak French but everyone was very lovely. For being our first time we don't regret coming and staying in this hotel. We highly recommend coming to Paris and staying here.

Dear Dorairmam, Thank you so much for your kind comments. It is truly a pleasure for us to read your feedback on your recent stay. Reading comments like yours are a reward to all our teams working everyday to ensure you have a magnifique stay in Paris. Thank you for choosing to stay with us, and we do hope to welcome you back in the future. Kind regards, Valentine Guest Relations

A great location to discover Paris with the very best service.

Примечание: Tripadvisor 4.0/5

Matt L Couples - Реальные отзывы TripAdvisor

Just a short taxi ride from Gare du Nord through the bustling streets of Paris. Almost there, but then we negotiate the armed checkpoint which sounds more dramatic than it actually was, realising later that the hotel is close to a US government building . A friendly doorman greeted us and helped us with our bags, we were very early, reception was calm and welcoming we checked in knowing our room was not yet ready, time for a stroll. One of the reasons for choosing this hotel was its location, from here there are plenty of sights within walking distance, oh and wife wants to do a bit of shopping, and oh dear me there is a lot of shops within walking distance. I could not fault the friendliness and helpfulness of all the staff, a bottle and sweeties welcomed us to a very clean suite on two levels. The bed extra comfy and there were all the amenities you expect in a five star room. I so wanted this hotel to score a five from me, and the staff certainly did but there were just a few things holding me back. Our room had a fairly average shower over the bath, at the rate per night I expect a better and separate shower. There was a smart minibar fridge in the room but it would be a good idea to leave a space so the guests could chill there bottled water, just moving the contents of the mini bar to make room runs the risk of a charge. Other reviews mention the great breakfast, but I have to say I was a little disappointed, the service was second to none but I thought the buffet breakfast was mediocre in its choice and ambience and someone really needs to improve the quality of the coffee. There was nothing really to make me want to complain but you can’t help comparing it to other five stars.. if I could give it 4.5 I would. I would imagine competition is very strong in Paris and if it is service you want then this Hotel will not disappoint, I just think there is a little room for improvement.

Dear Matt, Many thanks for taking the time to share your experience! It makes us truly happy to see you overall enjoyed your stay with us, and especially the hospitality of our teams, and our personalised attentions. It is also nice to see you were able to take advantage of our prime location at the heart of Paris for your shopping and visits! We are thankful as well for the precious insights you shared on your stay. Your comments are truly important to us as thy help us continuously improve the quality of our services. We were delighted to welcome you for this stay, and we hope to have the opportunity to host you again in the future. Kind regards, Valentine Guest Relations

Hotel Needs A Thorough Clean, Stay Away

Примечание: Tripadvisor 1.0/5

nteam_newyork Реальные отзывы TripAdvisor

Perfect location near Place de la Concorde and shopping on Rue Saint-Honore. Pretty, though compact, rooms. Professional front desk staff. Friendly and attentive restaurant staff. Breakfast buffet w/ fresh squeezed orange and other juices, but unremarkable options for fresh fruit, cheese, pastries. The huge problem at Sofitel Le Faubourg is cleanliness or rather the lack thereof. Our bathroom — the shower, walls, sink, toilet, floor, and hair dryer — had not been properly cleaned in a very, very long time. This clearly was not a one off, isolated, housekeeping's having a bad day thing. We honestly dreaded taking a shower. There was a dirty ring and staining around the sink, and a pattern of aging stains in the shower. The toilet seat was broken and the bathroom floor soiled. In the room, the scuff marks were everywhere and all the doors were visibly dirty. And this was our second room -- we asked to be moved out of the first one because the shower rod was broken and the shower unclean (visible organic matter). Difficult to believe that this was bad luck with 2 separate luxury rooms, the hotel clearly has a housekeeping and maintenance problem. There were a few additional, lesser issues. The main lobby is beautiful, but the guest elevators and room floors look tired and in need of updating. There is a large, active construction site next door that is not mentioned on the hotel website or by the staff. We were also right above the Buddha-Bar Paris, a club that stays open very late. We live in NYC and city noises generally don’t bother us, but the construction and/or club noise woke us up every night. Also, the main hotel entrance is through Rue Boissy d’Anglas, which is ramped off and guarded (US Embassy?). You can drive through only if your name matches the guest list, which means that an Uber cannot pick you up at the hotel and you must meet them somewhere in the vicinity – rain or shine, luggage or not. Again, no mention of this on the hotel's website. Our 3 nights here were ruined and we certainly did not have the "extraordinary and luxurious experience" that Sofitel Le Faubourg advertises and charges for. A generous rating for this property would be 2* -- all else aside, cleanliness simply cannot be an issue at a luxury hotel.

Chère Nteam_NewYork, Thank you for taking the time to share your experience. Allow me to express once again our most sincere apologies for the disappointment you had with your last stay. I would like to assure you that this is not representative of the quality of service we are used to deliver at Sofitel. The complete satisfaction of our guests is our priority. We have duly noted all the comments made upon checking-out, and trust that they have all already been shared to the concerned departments so appropriate measure can be followed. We were very surprised by this experience, and it felt like the right thing to do to contact you straight away with a solution. We are sorry to learn you declined our offer. The location of our hotel is quite exceptional, but being at the heart a capital city there can occasionally be some nuisance with the noise. There is indeed the US Embassy at the end of our street. The security and measures associated are independent of the hotel. For security reasons, services such as Uber are not allowed in the street. They can however easily stop around the corner on Faubourg Saint Honoré. Though Ubers are not allowed in, regular taxis and chauffeurs are as long as you are a guest of the hotel. We are happy to know you enjoyed the hospitality of our staff, and we do hope to have the opportunity to welcome you back in our couture property and offer you a seamless experience. Kind regards, Valentine Guest relations

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Другие интернет-пользователи оценили наш отель

  • 503 Отзывов 9.7/10 Расположение
  • 578 Отзывов 7.5/10 Номер
  • 949 Отзывов 9.3/10 Сервис
  • 259 Отзывов 6.7/10 Комфорт
  • 236 Отзывов 8.9/10 Завтрак
  • 179 Отзывов 8/10 Еда
  • 124 Отзывов 8.1/10 Чистота
  • 55 Отзывов 8.9/10 Напитки

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