Mercure Hotel Tilburg Centrum 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,105 件のレビュー

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Mercure Hotel Tilburg Centrum - Image 1
Mercure Hotel Tilburg Centrum - Image 2
Mercure Hotel Tilburg Centrum - Image 3
Mercure Hotel Tilburg Centrum - Image 4
Heuvel 37, 5038 CP TILBURG, Netherlands

説明

ホテルのその他の情報

  • Swimming pool and infrared sauna for ultimate relaxation

  • GreenKey 'Gold' certified

  • Efteling Partner Hotel

  • Right in the middle of downtown

  • Several family rooms

当ホテルの客室

このホテルを予約

ホテル所在地

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,105 件のレビュー

トリップアドバイザーの評価  4.0/5  890 件のレビュー

Avoid at all cost

トリップアドバイザーの評価 1.0/5

yvonneo585 トリップアドバイザー認証口コミ

Dear Yvonne, Thank you very much for taking the time to share your feedback. We truly appreciate your feedback, and we are very sorry to hear about the issues you encountered during your stay. We take all feedback seriously and are committed to improving our services. We would like to discuss your experience further and investigate the matters you’ve raised. Please feel free to send your contact details to customerservice@mercure-tilburg.nl, and we will get in touch with you directly. We hope to have the opportunity to restore your confidence in our hotel and provide you with a better experience in the future. Looking forward for your e-mail. Kind regards, Özge Tunc, Customer Service

Too bad they do not clean the floors well.

トリップアドバイザーの評価 3.0/5

Robert C トリップアドバイザー認証口コミ

Dear, Thank you for sharing your feedback. We're glad to hear that you appreciated the hotel's location, as well as the food and service at the bar. We sincerely apologize for the cleanliness issue you experienced with the floors. This is not the standard we strive for, and we regret that your concerns were not addressed properly during your stay. We will certainly investigate this matter and ensure it’s resolved. We hope you’ll consider staying with us again in the future, and we’ll make sure your next experience meets your expectations. Kind regards, Ganna El Khatib, Customer Service

This Hotel is Terrific You Will Enjoy Everything About Your Visit

トリップアドバイザーの評価 5.0/5

N8257IRlynnm Friends getaway - トリップアドバイザー認証口コミ

Dear, Thank you for your enthusiastic review! We're thrilled to hear that you thoroughly enjoyed your stay at Mercure Tilburg Centrum. It's fantastic to know that you appreciated our prime location, comfortable rooms, and the wide array of amenities available to make your visit effortless. We take great pride in offering a delightful breakfast buffet and a diverse selection of meals and drinks at our bar. It's wonderful to hear that you found them to your liking. Our central location, within walking distance from the train station and close proximity to the concert venue, indeed makes us a convenient choice for travelers. We're delighted that you were able to explore the nearby shopping plaza and experience some of the best restaurants in the area. Thank you for highlighting the wonderful views as well. We aim to provide our guests with a memorable experience, and we're delighted that we succeeded in doing so during your visit. We look forward to welcoming you back to Mercure Tilburg Centrum in the future for another fantastic stay! Warm regards, Ganna El Khatib, Customer Service

Noisy... new restaurant in hotel is bad

トリップアドバイザーの評価 3.0/5

Walther P トリップアドバイザー認証口コミ

Dear, We deeply regret to learn that your experience with us did not meet your expectations, resulting in a downgrade from 4 stars to 3 stars. I apologize for the disappointing experience you had at our restaurant during your recent stay. Your feedback is invaluable to us as we continuously strive to improve our services and ensure that all our guests have a pleasant stay with us. Providing attentive service and quality meals are priorities for us, and we regret that we fell short on this occasion. I would like to personally assist you further with the issues you encountered during your restaurant visit, as this does not meet the standards we aim to uphold. Could you please provide me with the date and time of your reservation at the restaurant? You can send your response via email to customerservice@mercure-tilburg.nl, and I will ensure that your feedback is addressed promptly and appropriately. Regarding the noise issue, we apologize for any inconvenience this may have caused. As a 4-star hotel nestled in the heart of Tilburg, we are committed to providing our guests with an exceptional experience. For those seeking a tranquil and comfortable retreat, we offer our spacious Privilege rooms located at the rear of our hotel. Our Privilege rooms are thoughtfully designed to offer our guests a serene environment away from any potential noise disturbances. With added amenities such as a filled minibar, , bathrobe and slippers, a bottle of Chaudfontaine water, a premium WiFi voucher, a selection of magazines, and complimentary access to our gym, our guests can relax and enjoy all the conveniences our accommodation has to offer. Once again, I apologize for any inconvenience caused, we value your patronage and hope to have the opportunity to regain your trust in the future. Kind regards, Ganna El Khatib, Customer Service

Mercure restaurant

トリップアドバイザーの評価 5.0/5

Michelle P トリップアドバイザー認証口コミ

Dear. Thank you so much for sharing your wonderful dining experience at our Mercure restaurant! We're thrilled to hear that you enjoyed our delicious truffle pasta dish and the warm bread with tapenade and garlic butter sides. It's fantastic to know that the Italian red wine recommended by Robin complemented your meal perfectly. We'll be sure to pass along your kind words to Robin, who will be delighted to hear that he made your dining experience welcoming and comfortable. Our team takes great pride in providing friendly and attentive service, and it's fantastic to hear that they contributed to making your evening enjoyable. We're delighted that you had such a positive experience with us, and we truly appreciate your recommendation of both the hotel and the restaurant. We look forward to welcoming you back for another delightful dining experience, and please don't hesitate to let us know if there's anything we can do to make your next visit even more memorable. Kind regards, Ganna El Khatib, Customer Service

との提携 TripAdvisor

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Tilburgのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。