Pullman Cannes Mandelieu Royal Casino 4 звезды

We went there in September 3023 as part of a rugby world cup tour (Living with the Lions). We were a group of 4 couples and we all had a great time and were well treated by staff. My wife and I had a sea-view room (definitely worth the upgrade) which has its own balcony. Room was awesome- huge king size bed and a very spacious modern bathroom. The bottled water was complementary. With its lap pool, private beach, beachside bar- great location for beach side walks, boat excursions and walks into the local town (great restaurants). - whats not to like. Breakfasts are great too. This is a quality hotel- you will spend a pretty euro though (sun beds and drinks are pricy) but for a special vacation it was worth it.

On the positive side, the hotel is beautifully located, spotlessly clean and the rooms are spacious. But don't bother trying to order anything to eat or drink. Anywhere. In your room, at the bar. Forget it. Maybe they are understaffed (as two different disgruntled barmen were overly keen to inform us), maybe the barmen are so busy moaning they don't actually get round to pouring drinks, or maybe the management focus too much on conferences. Either way, you'll go thirsty. We waited 25 minutes at the pool bar after picking up our own menus before giving up and walking to another restaurant. I complained to reception, the receptionist told me she would pass on my comments. The next day, we decided to order room service on the app, hoping to avoid the previous day's issues. We waited an hour, called Room Service directly, to be told that the app didn't work! My second visit to reception involved returning the room's app sign/stand to them and telling them it was a pointless piece of decoration. By this time, any staff member worth their salt would have asked me what I wanted to order and arranged it on the house. But France does not empower such employees and your only option is to speak to the "responsable" aka evasive manager, who was apparently available to speak to me the following day. That's not going to get me a croque monsieur when I'm starving. Off to another bar it was then. Thank goodness there are plenty nearby. Which is the only other good thing about this supposedly four star hotel.

Really enjoyed this hotel. Was across with clients for the rugby World Cup. Rooms excellent and well serviced. Breakfast brilliant each day. Pool stunning and little beach and bay in front of hotel very safe and shallow. Annoying having to pay 40 euros for a sunbed for all day. No discount for half day/ couple of hours seems strange as most of the beds were empty most of the days! Check in staff really helpful. Service for drinks at pool bar slow but food service very quick - strange. Old town Mandelieu a 15 min walk away a delight . Would definitely stay again

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A return visit next year planned when after a day in the sun by the beach we can again enjoy a wide choice of dining by the Marina or in the village as The sun goes down over the chateau in this perfect Mediterranean setting.