Pullman Cannes Mandelieu Royal Casino 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 2 557

Гарантия
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Pullman Cannes Mandelieu Royal Casino - Image 1
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605 Avenue du Général de Gaulle, 06210 MANDELIEU LA NAPOULE, France

Описание

Особенности отеля

  • Spacious rooms measuring 323 sq. ft. (30 m²) with private terrace

  • Mediterranean restaurant with terrace facing the sea

  • Royal The Institute: a new well-being space with Thalgo treatments/massages

  • Kids club (supplement) for children staying at the hotel (July & August)

  • Free public car park and private car park with valet parking

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Расположение отеля

Pullman Cannes Mandelieu Royal Casino

605 Avenue du Général de Gaulle
06210 MANDELIEU LA NAPOULE
France

GPS:43.529999, 6.948199

Телефон
Факс +33 4 93 49 51 50

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Blue Lemon

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 2 557

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 221

Сертификат качества 2024

Doesn't live up to the 4 star status....

Примечание: Tripadvisor 1.0/5

allthefoxes Реальные отзывы TripAdvisor

We booked a one night stay in a Suite, arriving at 5pm to be told our room was not ready. Through our Accor status we actually have early check in priority so we were quite disappointed that 2 hours after standard check in the room was not ready. We asked to speak to the Manager who then advised that this was completely beyond the hotel's control as the previous guest refused to leave the room?! After a long discussion with management we were offered drinks at the bar and the room was ready about an hour later. The Suite itself was extremely dated and felt very unclean, sand on the floor, hairs in the bathroom. The furniture is chipped, holes and cracks in the wall have been very poorly plastered and the fabric of both the blinds and sofas are stained. This certainly did not feel like a 4 star property. We were eventually compensated further with complimentary parking, and offered breakfast. Overall this hotel is living purely on location (which is stunning) and is in major need of renovation.

Dear Guest, Thank you for taking the time to share your feedback. While we wish your experience had been more enjoyable, your feedback and impressions are very important to us, as they help us improve our services on a daily basis. The satisfaction of our guests is our priority, but apparently we didn't succeed this time. The hotel was fully booked, and despite our efforts to prepare the rooms in good time, unforeseen events such as the delay in the departure of the previous guest may have disrupted our schedule. This is not an excuse, but we want to assure you that we are doing everything we can to avoid this kind of situation in the future. If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience that our guests look forward to every day at Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

The best hotel on the Cote d’Azur

Примечание: Tripadvisor 5.0/5

JohnBrenny Семьи - Реальные отзывы TripAdvisor

The Pullman Mandelieu is the best hotel on the Cote d’Azur. Why? It is perfecy situated right on a sort of private bay and it has a great 23 meter long swimmimg pool. It has stylefully decorated rooms, some with frontal sea view. Moreover the staff is professional from the voituriers to the housekeeping staff. The restaurant Blue Lemon has a varied menu at an excellent price quality. And it offers all other services which you can expect from a Pullman hotel.

Dear Mr. BRENNY, Thank you very much for your warm message. Our ambition is to offer you an unforgettable stay every time you visit and we are happy to read that we always manage to do so. In fact, we are fortunate to have a wonderful location in front of the sea, which allows our guests to experience a unique stay “on the edge of the sea” with direct access to the beach and the entire seafront, which makes our guests, including you, happy. In addition, it is true that our sense of hospitality is often acclaimed by our guests. I will not fail to congratulate all my team as well as the Chef and his brigade who make sure on a daily basis to offer you the best experience. Thank you for your loyalty and trust. See you soon in your holiday home: the Pullman Cannes Mandelieu. Alessandro CRESTA General Manager

Don’t stay here

Примечание: Tripadvisor 2.0/5

sssssssss6 Реальные отзывы TripAdvisor

Don’t stay here. Staff did not share any information upon check in (when breakfast, which is included, ends, where it is, where other amenities are). Constant noise, especially in the morning. Staff pushing into elevator with carts every time. Doesn’t say anywhere on the website that you have to PAY to sit by the included pool - you can go in for free but dare not sit. Plus the shower leaked.

Dear Guest, Thank you for taking the time to share your thoughts with us. Although we would have preferred your experience to be more enjoyable, your comments and impressions are very important to us, as they help us improve our services on a daily basis. The satisfaction of our guests is our priority, but apparently we didn't succeed this time. In addition, even if it does not excuse us in any way, I must tell you that we have just strengthened the teams for the season with new people at the reception and in fact, our "processes" are not yet assimilated and effective. I can assure you that we are doing everything we can to bring you the great experience that we are known for. Thank you for your patience and understanding. Indeed, the beach prices in English have not been updated on our site, thank you for warning us. However, you can find displays of this service in the hotel. To answer the point you raise, this service is paid as in all 4* hotels on the French Riviera. Of course, as a hotel guest you benefit from a preferential rate in high and low season. Nevertheless, we are lucky to benefit from an exceptional location "on the edge of the sea" which allows you, if you prefer, to sit on the side of the public beach and then enjoy the swimming pool and the beach with free access. If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience that our guests look forward to every day at Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

Pullman Hotel, Cannes: Disappointing Experience for Loyal Customers

Примечание: Tripadvisor 3.0/5

749ianaa Friends getaway - Реальные отзывы TripAdvisor

My family and I have been staying at the Pullman Hotel in Cannes for the last seven years. As loyal Accor members, we expected the privileges and benefits promised to regular customers, but our recent experiences have been increasingly disappointing. Last year, we were reassured by a new owner that our concerns would be addressed, and we would have the best experience moving forward. Trusting this, we returned this year, hoping for improvements. Unfortunately, nothing has changed. We were advised last year to email our room preferences and request sunbeds a week ahead of our arrival. We followed these instructions meticulously, yet upon arrival today, we discovered that all our emails had gone to the spam folder, and no arrangements were made. Despite booking two rooms, only one was ready at 2:30 p.m. Adding to our frustration, the gym was out of service. As avid gym-goers, this was a significant letdown. The overall experience was marred at every step, starting our stay far from enjoyable. We sincerely hope that the management will address these issues to restore the quality and reliability that loyal Accor members expect from the Pullman Hotel.

Dear Guest, Thank you for taking the time to share your thoughts with us. Although we would have preferred your experience to be more enjoyable, your comments and impressions are very important to us, as they help us improve our services on a daily basis. The satisfaction of our guests is our priority, but apparently we didn't succeed this time. To ensure that your request is processed quickly and efficiently, I recommend that you use the email address of our reservations department directly: h1168-re@accor.com or h1168-re1@accor.com. The gym is currently closed for renovations in order to offer you the best possible conditions in the future. In the meantime, we invite you to enjoy the many race tracks located around the hotel. We also provide you with a free tennis court for hotel guests. You can get balls and rackets at the reception. If you give us the opportunity to regain your trust, I can assure you that we will do our best to give you the great experience you have at the Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

bad night

Примечание: Tripadvisor 1.0/5

Passport60899427590 Семьи - Реальные отзывы TripAdvisor

the hotel has a very bad service it’s lower than what i expected they have unprofessional staff who are not able to help us with anything we keep asking for an adapter for many times and they have nothing! how come?! this a hotel which means they have clients from the whole world

Dear Guest, Thank you for taking the time to share your thoughts with us. Although we would have preferred your experience to be more enjoyable, your comments and impressions are very important to us, as they help us improve our services on a daily basis. The satisfaction of our guests is our priority, but apparently we didn't succeed this time. If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience that our customers look forward to every day at the Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 511 Отзывов 9.2/10 Расположение
  • 999 Отзывов 7.6/10 Номер
  • 1 126 Отзывов 7.8/10 Сервис
  • 14 Отзывов 3.6/10 Интернет
  • 356 Отзывов 8.3/10 Завтрак
  • 321 Отзывов 3.8/10 Удобства
  • 243 Отзывов 2.9/10 Соотношение цены и качества
  • 217 Отзывов 4.9/10 Чистота

В сотрудничестве с Trustyou

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