Sofitel Mauritius L'Impérial Resort & Spa 5 星

客户意见评级 (ALL 评级) 4.5/5 1,587 评论

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Wolmar, 90517 FLIC EN FLAC, 毛里求斯

描述

酒店其他优惠

  • 海滨度假村位于著名的西海岸，可欣赏壮观的日落

  • 高级水疗中心提供各种美容、健身和水疗护理

  • 儿童俱乐部，适合 4 至 12 岁儿童，设有专属泳池

  • 整个度假村均覆盖免费无线网络

  • 附近有许多酒店外活动，例如四轮摩托车和高尔夫

我们的客房

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酒店位置

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
毛里求斯

GPS:-20.31175, 57.36775

电话
传真 +230 453 8320

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,587 评论

TripAdvisor 评级  4.5/5  4,472 评论

卓越奖 2025

Excellently located hotel

Tripadvisor 评级 4.0/5

SKMK79 经 TripAdvisor 认证的评论

A very nice hotel with a beautiful beach and water facilities. The staff is polite and the rooms are comfortable. The Housekeeping needs to be improved otherwise a great hotel to relax and enjoy the property.

Dear Valued Guest, Thank you very much for your kind feedback. We’re delighted to hear you enjoyed the beach, our facilities, and the comfort of your room. Your comment regarding Housekeeping has been noted and shared with the team, as we continuously strive to improve. We hope to have the pleasure of welcoming you back for another relaxing stay. Kind Regards Paulette Tang PA to General Manager

Holiday in paradise:).

Tripadvisor 评级 5.0/5

Alicja P 经 TripAdvisor 认证的评论

Beautiful hotel located at the beach. Calm, friendly atmosphere, great food. Every day different dinner Buffet. Located in the garden. Nice selection of water sports.

Dear Valued Guest, Thank you for your wonderful comments which motivate us to continue on this track of excellence. Your satisfaction is our greatest reward. We look forward to welcome you back to.. paradise! Warm regards, Paulette Tang PA to General Manager

Truly Luxury experience. Friendly and flexible staff. Clean and fantastic food. Clean and beautiful beach.

Tripadvisor 评级 5.0/5

agnieszkamaria_2016 经 TripAdvisor 认证的评论

Fantastic hotel. Great food. Clean beach. Very friendly and flexible staff (we asked for late check-out and were offered it with no additional charge

Dear Madam, Thank your for sharing your positive review. We are delighted to read your satisfaction which is our pride and motivation. Kindest regards, Paulette Tang PA to Management

Bad experience

Tripadvisor 评级 2.0/5

Shayna D 经 TripAdvisor 认证的评论

I guess I got the worst room in the whole hotel. On arrival I waited for someone from the hotel come take our luggage, after 10 minutes of wait I carried all my luggages as well as those of my son inside. Now the hotel room, no toiletries. I had to ask for soap, slippers. They clean the room at 3, towels were removed but not replaced. I asked for towels they said someone will deliver, but it never came. No more tea or coffee on the second day, On second night I wanted to watch a movie on the TV, to my surprise TV not working 😢.

Dear Valued Guest, Thank you for sharing your experience. We are truly sorry that your stay did not meet expectations and for the inconveniences you encountered, from the arrival to the room service issues. This is not the level of service we strive to provide, and your feedback has been shared with the team for immediate improvement. Please accept our apologies for the mishaps. Kindest regards Paulette Tang PA to General Manager

Exceptional service that made our family feel at home

Tripadvisor 评级 5.0/5

Ayman K 经 TripAdvisor 认证的评论

We recently stayed at Sofitel Mauritius L’Impérial Resort & Spa and had a truly wonderful experience from start to finish. The resort itself is beautiful, well maintained, and perfectly located, but what really made our stay exceptional was the people. A very special thank you to Vanish from Guest Services, professional, warm, and genuinely helpful. Nothing was ever too much trouble, and his support made our stay seamless and stress-free. We also want to extend a huge thank you to Veen and the poolside service team. They went above and beyond, especially with our children. Vin was incredibly thoughtful. The level of care made a big difference for our family and allowed us to truly relax. The poolside service was excellent, attentive without being intrusive, and consistently friendly. The team made our children feel welcome and looked after, which says a lot. Overall, this was a 5-star experience in every sense. We left feeling genuinely looked after and would absolutely return. Highly recommended for families and anyone who values great service.

Dear Valued Guest, Thank you very much for taking the time to share such a kind and detailed review. We are truly delighted to know that you had a wonderful stay with us. Your special mentions of Vanish, Veen and the poolside service team will be shared with them—they will be thrilled to know they made such a positive impact on your family’s experience. It was a pleasure to have you as our guests, and we sincerely hope to welcome you and your family back to Sofitel Mauritius L’Impérial Resort & Spa in the near future. We take this opportunity to wish you all the very best for a wonderful 2026! Warm regards Paulette Tang PA to General Manager

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其他网络用户评价我们的酒店

  • 422 评论 8.9/10 位置
  • 753 评论 7.5/10 房间
  • 1,171 评论 8.1/10 服务
  • 8 评论 6.2/10 上网
  • 267 评论 5.2/10 清洁度
  • 173 评论 7.8/10 早餐
  • 158 评论 5.5/10 性价比

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我们在附近的其他酒店

SO Sofitel Mauritius 5 星

客户意见评级 (ALL 评级) 4.2/5 (826 评论)

位于 23.146 km

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