Mercure Hotel Panorama Freiburg

고객 평점 (ALL 평가) 4.6/5 760 리뷰

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Mercure Hotel Panorama Freiburg - Image 1
Mercure Hotel Panorama Freiburg - Image 2
Mercure Hotel Panorama Freiburg - Image 3
Mercure Hotel Panorama Freiburg - Image 4
Wintererstr. 89, 79104 FREIBURG, Germany

호텔설명

호텔 추가 정보

  • 86 guest rooms with south-facing balcony or terrace and view of Freiburg

  • Quiet isolated high above the city yet only 10 min drive from the center

  • Mediterranean restaurant "PANORAMA"

  • Indoor pool 8 am to midnight (sauna closed), jogging and hiking trails

숙박

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객실 1

호텔 위치

Mercure Hotel Panorama Freiburg

Wintererstr. 89
79104 FREIBURG
Germany

GPS:48.007489, 7.871822

전화
팩스 +49 761 5103300

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

PANORAMA

Sample the culinary creations on offer in our PANORAMA restaurant. These dishes with a southern touch are fresh, light, wholesome and aromatic. The terrace is perfect for al-fresco dining in fine weather.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  760 리뷰

TripAdvisor 평가  4.4/5  962 리뷰

Very nice location but the incompetence of the staff could only be suitable for a two-star hotel.

트립어드바이저 평점 2.0/5

Lind L T TripAdvisor 인증 리뷰

Dear Lind L T, Thank you very much that you have taken the time to share your feedback about your stay in our hotel! We are really glad to read that you appreciated the quiet location of our hotel along the edges of the woods with an unique view across Freiburg and the surrounding area. At the same time we have read with detailed attention your comment about the behaviour of one of our employees in the restaurant. Generally, we get a lot of positive feedback for the friendliness, helpfulness and professionalism of our whole team. Rest assured that the situation you are describing absolutely do not correspond to our philosophy. We will discuss the issues internally and incorporate them into our regular in-departmental trainings so that similar situations will not reoccur in the future. We really want to apologize for any inconvenience caused. We deeply regret that you have decided to no longer consider our hotel on your future visits to Freiburg. So we don't have the opportunity for a second chance. That's a pity! Sincerely, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Beautiful setting

트립어드바이저 평점 4.0/5

kmthoennes222 TripAdvisor 인증 리뷰

Dear kmthoennes222, Thanks a lot for the evaluation of your stay in our hotel with your dog as well as for your numerous words full of praise. Futhermore, we thank you for your comment about the renovation needs of our hotel. You are right - the Panorama Hotel Mercure Freiburg was built in the early 70's in its elongated way. Over the years, several modernization and renovation measures have been implemented. Further measure are being planned. We are looking forward to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Beautiful views in a pastoral setting

트립어드바이저 평점 4.0/5

A356HJalisonf TripAdvisor 인증 리뷰

Dear Alison J, Thank you very much for the evaluation of your stay in our hotel and your numerous words full of praise. We are really glad to read that you had a great stay over the roof tops of the city! It would be a pleasure for us to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Outstanding Visit

트립어드바이저 평점 5.0/5

John V TripAdvisor 인증 리뷰

Dear John V, Thank you very much for your excellent evaluation and your numerous words full of praise about your stay in our hotel! We are really pleased to read that you had a great time with us and are looking forward to welcome you again during your next visit of the region! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Great location and excellent food

트립어드바이저 평점 4.0/5

NicolaB465 Couples - TripAdvisor 인증 리뷰

Dear NicolaB465, Thank you very much for the evaluation of your stay in our hotel. We are really pleased to read that you especially appreciated the quiet location of our hotel along the edges of the woods with a unique view across Freiburg and the surrounding area as well as our abundant breakfast buffet and your visit of our restaurant "Chez Eric". Furthermore, we thank you for your comments concerning the pricing in our hotel. We are working according to a dynamic pricing system. This means that the room rates vary on a daily basis according to the booking situation for the respective date as well as to seasonal conditions (holiday periods, fairs, events ...). We allow us to charge € 19,00 per person and day for our abundant breakfast buffet. This price includes all hot and cold food and drinks presented on the buffet. Coffee specialties are served directly at the table; they are also included in the price, yet. You are right - it is not included in the room rate for direct bookings and online bookings. There are two reasons for this: Overnight stays and breakfast are subject to different VAT rates, which must be listed separately and our guests have also the possibility to leave out breakfast. We are looking forward to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 297 리뷰 8.1/10 위치
  • 472 리뷰 8.3/10 객실
  • 409 리뷰 9/10 서비스
  • 7 리뷰 5/10 인터넷 가격
  • 251 리뷰 5.6/10 레스토랑
  • 213 리뷰 8.6/10 조식
  • 181 리뷰 6.3/10 안락함
  • 140 리뷰 3.5/10 가격 대비 가치

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