萨尔茨堡城市美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,562 评论

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Bayerhamerstrasse 14 a, 5020 萨尔茨堡, 奥地利

描述

酒店其他优惠

  • 中心位置：步行 10 至 15 分钟即可抵达萨尔茨堡的旅游景点

  • 现代化会议设施和精致的 Le Sel 餐厅（带露台）

  • 距离萨尔茨堡中央车站仅 900 米远

  • 设有往返于酒店、市中心和机场之间的巴士服务

我们的客房

酒店位置

萨尔茨堡城市美居酒店

Bayerhamerstrasse 14 a
5020 萨尔茨堡
奥地利

GPS:47.809379, 13.050953

电话
传真 +43 662 871111411

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE SEL

非合约照片

2500 年的盐矿造就一方水土，滋养一方人民。我们的餐厅就由此得名。"Le Sel"餐厅供应当地和国际美食，提供舒适的氛围，带给您愉悦的就餐体验。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,562 评论

TripAdvisor 评级  4.0/5  1,533 评论

A good place in a great city

Tripadvisor 评级 4.0/5

878rgh 家庭住宿 - 经 TripAdvisor 认证的评论

We had a long weekend with family for a Sound of Music and Mozart fix! Great breakfasts. Disappointed though with restaurant in the evening.

Great city hotel

Tripadvisor 评级 5.0/5

ldgp14 Couples - 经 TripAdvisor 认证的评论

We stayed at this hotel for 1 night on our trip to Salzburg, it is situated around 20 mins walk from the main part of the city but that walk does take in other nice parts of the city. Our room was great, really modern, clean, comfortable and spacious. This hotel is definitely a great option to stay in a beautiful city.

Nice Hotel in Salzburg

Tripadvisor 评级 4.0/5

Alden C 经 TripAdvisor 认证的评论

I stayed at the Mercure City Center Salzburg on a friends holiday in October 2024, visiting Austria and Hungary. The hotel is a low lying structure that is about 10 minutes walking from Salzburg Hbf, which is the reason my friends and I booked the property. Check in was okay, not the friendliest, but not unfriendly either. The hotel is a little dated looking, however the rooms are very nicely appointed. I always expect a lot of ingenuity from Mercure properties because the ones I've stayed at seem to be thoughtfully designed. This property was not exception. The room was nicely laid out and designed, a bit of quirkiness, but it made it stand out from some of the other chain properties that are sometimes just blah. Get the breakfast. It is very nice. There's an old timey butter machine that punched out single pats of butter onto your plate. My friends and I were very impressed by it. No workout room on the property. It's also a little bit of a hike from the historic center if that matters. I'd stay again at the Mercure if I were to visit Salzburg again.

Thank you for your detailed review! We're pleased to hear that you enjoyed the unique design and comfort of our rooms, as well as our breakfast service—especially the butter machine! We apologize for any inconveniences regarding the check-in process and the distance from the historic center. Your feedback is invaluable and helps us improve. We look forward to welcoming you back to Mercure City Center Salzburg on your next visit. Safe travels! Evan, Night Audit!

Underwhelming stay but was clean and location was walkable.

Tripadvisor 评级 3.0/5

marcim26 经 TripAdvisor 认证的评论

We only stayed one night at the hotel and picked the hotel based on an opportunity to burn some Accor points as we needed 4 rooms. Location was okay, about 15 minute walk from the center of town. AC didn't seem to get cold so we slept with windows open, shower was small and awkward. We were spoiled at Hyatts through the trip so breakfast was extremely disappointing. Hotel said it would be included when we checked in but then told us it was a mistake and asked for payment. Luckily eventually they ended up waiving it. Room was large and clean so checked off that box and was definitely the best feature. It is noted that after our stay we decided to cancel our additional two Accor hotels in the next destinations and moved back to Hyatts in Budapest and Istanbul.

Thank you for your feedback. We're glad to hear that you found our rooms clean and the location convenient. We apologize for the issues you encountered, such as the AC and the initial confusion with breakfast. Your comments are invaluable and will help us improve our services. We hope you'll consider giving us another chance in the future. Safe travels! Evan, Night Audit!

Great customer service even during pre-stay!

Tripadvisor 评级 5.0/5

charwsg 经 TripAdvisor 认证的评论

Haven't stayed at the hotel yet, but I have already had a wonderful experience with the team there, albeit via email. Long story short, my booking ran into some hiccups, and Hannah (the Reservation and Banquet Manager) was super prompt in helping me fix the issue even though we were several timezones apart. By super prompt, I mean that she helped me sort everything out all within an hour. I honestly haven't encountered such efficiency in my many years of travelling and having stayed in countless hotels globally. Usual problems like these, may take hours or even up to days to sort out. Thank you so much Hannah, for making my pre-trip experience so wonderful. I am looking forward to spending Christmas there!

Thank you so much for your glowing review! We're thrilled to hear about your positive pre-stay experience. Hannah will be delighted to know her prompt assistance made such a difference. Our team takes great pride in providing exceptional service, and your kind words are truly motivating. We can't wait to welcome you for Christmas and ensure your stay is just as wonderful. Safe travels and see you soon! Warm regards, Evan Night Audit!

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其他网络用户评价我们的酒店

  • 627 评论 9.1/10 位置
  • 798 评论 7.9/10 房间
  • 850 评论 8.8/10 服务
  • 17 评论 7.6/10 上网
  • 421 评论 8/10 早餐
  • 308 评论 7.8/10 清洁度
  • 108 评论 5.2/10 设施
  • 5 评论 5.8/10 可持续性

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。