Novotel Торонто Северный Йорк 3,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 1 369

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Описание

Особенности отеля

  • Веб-зона и бесплатный WIFI на всей территории отеля.

  • Завтрак шведский стол с горячими блюдами, уютный ресторан

  • Прямой доступ на станцию метро North York Centre в Торонто (не выходя из здания)

  • Несколько модульных залов для проведения мероприятий

  • Метро в двух минутах от отеля, до центра города 25 минут пути

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Расположение отеля

Novotel Торонто Северный Йорк

3 Park Home Avenue, NORTH YORK
M2N 6L3 ТОРОНТО
Канада

GPS:43.769185, -79.413065

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.8/5  Отзывов: 1 369

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 259

Functional Stay

Примечание: Tripadvisor 3.0/5

YYCGent Деловые путешественники - Реальные отзывы TripAdvisor

Dear YYCGent, Thank you for sharing your experience with us. I’m pleased to hear that you found the check-in process smooth and enjoyed the cleanliness, quietness, and décor of your room. I’m sorry to hear, however, that some aspects of your stay did not meet your expectations. I appreciate your feedback regarding the pillows and towels. We are actively evaluating opportunities to enhance the comfort and quality of these amenities. Regarding the room temperature, I regret the inconvenience you experienced with the thermostat. Please rest assured that we are addressing concerns with our HVAC system to ensure it provides accurate and consistent comfort for all our guests. We also value your comments about our service and will use them as an opportunity to reinforce consistent hospitality standards with our team. Thank you again for your feedback. We hope to welcome you back for an even more comfortable and seamless stay in the future. Best regards, Michael Evans Assistant Front Office Manager Novotel Toronto North York

Job well done

Примечание: Tripadvisor 5.0/5

Cristina P Семьи - Реальные отзывы TripAdvisor

Dear Cristina, Thank you for sharing such a detailed and wonderful review of your stay at Novotel Toronto North York. We’re thrilled to hear that your experience exceeded your expectations and that you appreciated the modern, clean environment and our holiday decorations. It’s fantastic to know you found our staff friendly and accommodating and that your guest room, with its amenities and available extras, met your needs. We’re also delighted you enjoyed our breakfast buffet and the attentive service from our restaurant team. While some areas of the hotel are undergoing updates to enhance our guest experience, we’re glad these did not affect your comfort. We appreciate your understanding as we work to improve our facilities, including the pool and other areas. Our location is indeed convenient, and it’s great to hear you made the most of the nearby metro station, local amenities, and safe neighborhood during your visit. Thank you once again for your kind words. We hope to welcome you back on your next trip to Toronto! Warm regards, Michael Evans Assistant Front Office Manager Novotel Toronto North York

Unclean sheets

Примечание: Tripadvisor 1.0/5

PamTravelsTooMuch Реальные отзывы TripAdvisor

Dear Pam, Thank you for sharing your feedback, and I sincerely apologize for the issues you encountered during your stay. We take cleanliness very seriously, and it is clear that we fell short of our usual standards during your visit. We deeply regret that the condition of your room was not up to expectations, particularly regarding the bedding and bathroom amenities. Please know that your experience is not typical of the level of service we strive to provide. I have already shared your comments with our housekeeping team to ensure that proper procedures are followed going forward. Your feedback is invaluable in helping us improve. We completely understand your frustration, and we would love the opportunity to make things right. If you do decide to stay with us again, please don't hesitate to reach out directly to our management team so we can ensure your next visit meets the high standards you deserve. Once again, we apologize for the inconvenience, and we appreciate you taking the time to share your experience. Warm regards, Michael Evans Assistant Front Office Manager Toronto Novotel North York

Never again

Примечание: Tripadvisor 2.0/5

edele a Solo travel - Реальные отзывы TripAdvisor

Dear Edele, Thank you for taking the time to share your feedback. I sincerely apologize for the issues you encountered during your stay. Your experience is not reflective of our standards, and I’m truly sorry to hear about the challenges you faced. We take guest safety very seriously, and I regret that the condition of the bathroom caused you discomfort. I will ensure our maintenance team addresses this immediately. Upon investigating your concerns, I did not find any reports regarding the shower not functioning, which unfortunately prevented us from addressing the issue during your stay. I apologize for this oversight and assure you that we are committed to improving our communication and responsiveness. Additionally, I’m sorry to hear that our breakfast did not meet your expectations. We strive to provide quality meals for our guests, and I will relay your comments to our kitchen staff to make necessary improvements. Your concerns regarding the noise and the overall experience are important to us, and I will discuss this with our team to ensure better service in the future. I understand your disappointment, especially as a returning guest. Please know that your feedback is invaluable, and we will work hard to address these issues. I hope you might consider giving us another chance in the future. Thank you again for your feedback, and I wish you all the best. Sincerely, Michael Evans Assistant Front Office Manager Toronto Novotel North York

Good basic hotel served its purpose

Примечание: Tripadvisor 4.0/5

bryanhamburger Семьи - Реальные отзывы TripAdvisor

Thank you for taking the time to share your feedback with us! It’s wonderful to hear that you returned to our hotel after so many years, and that we could provide a comfortable stay for you and your children. We’re especially pleased to hear your compliments about our staff, particularly our breakfast buffet waiter who made your mornings special. We'll be sure to pass along your kind words to them. We do appreciate your observations regarding some of the areas in need of refreshment. Your comments about the signage, carpet, and plumbing hardware are helpful, and we are continuously working on maintaining and improving our property. We hope to welcome you and your family back again in the future, and provide an even better experience!

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Другие интернет-пользователи оценили наш отель

  • 901 Отзывов 8.8/10 Расположение
  • 1 302 Отзывов 5.6/10 Номер
  • 975 Отзывов 7.6/10 Сервис
  • 24 Отзывов 7/10 Интернет
  • 527 Отзывов 6/10 Чистота
  • 182 Отзывов 6.9/10 Завтрак
  • 179 Отзывов 8.1/10 Еда
  • 151 Отзывов 1.1/10 Бассейн

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