宜必思杜阿拉酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 106 评论

宜必思杜阿拉酒店 - Image 1
宜必思杜阿拉酒店 - Image 2
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rue Pierre Loti,Bonanjo, BP 12086, 12086 杜阿拉, 喀麦隆

描述

酒店其他优惠

  • 宜必思杜阿拉酒店距国际机场 7 公里，仅 15 分钟路程。

  • 酒店全天候提供免费机场穿梭巴士服务（根据客人的要求和时刻表发车）。

  • 为 ALL - Accor Live Limitless 雅高心悦界计划建立客人忠诚度

  • 娱乐：周二和周三有卡拉 OK，钢琴酒吧周四到周六营业。

  • 酒店 24 小时营业，拥有专业且热情的员工团队

我们的客房

酒店位置

宜必思杜阿拉酒店

rue Pierre Loti,Bonanjo, BP 12086
12086 杜阿拉
喀麦隆

GPS:4.039832, 9.687302

电话
传真 +237 2 33 42 36 05

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

LA VERANDA

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  106 评论

TripAdvisor 评级  3.7/5  483 评论

Very good

Tripadvisor 评级 4.0/5

nedalhabal 商务住宿 - 经 TripAdvisor 认证的评论

Stuff very friendly, clean. European breakfast. I like to stay there when I do my business, it's very easy for everything.

Dear nedalhabal, Thank you for your kind feedback. We are pleased to hear you enjoyed your stay and found our staff friendly and the breakfast to your liking. We look forward to welcoming you back during your next business trip. Best regards, ibis Douala

Ibis hotel Douala

Tripadvisor 评级 4.0/5

farooq a 经 TripAdvisor 认证的评论

Hi everyone I checked in to Ibis Douala on 7th July till 11 th of July. The location was good. Ibis hotel offer free drop off. I arrived mid night the staff was cooperative. Out side nearby many restaurants are available as well in Ibis hotel inside restaurant also offers good quality food. In the room they offer one bottle of water and no electric cattle tea & coffee. Also available small size refrigerator in the room I kept my water and coke. Bed was comfortable. In the wash room liquid soap and warm water available also I found hair dryer. The AC was not cooling properly. I compained but not fixed. I found also nearby small super store with grossery items.

Dear Farooq Ali, Thank you for sharing your experience at ibis Douala. We are delighted to hear that you appreciated our location, the complimentary drop-off service, and the quality of our restaurant offerings. We apologize for the inconvenience you encountered with the air conditioning in your room. Your feedback is valuable, and we will ensure it is addressed with the relevant team. We strive to provide a comfortable stay for our guests, and we regret that this aspect did not meet your expectations. Regarding the in-room amenities, we provide a complimentary bottle of water, and while we currently do not offer electric kettles, your suggestion is noted for future consideration. We are glad to know that you found the bed comfortable and enjoyed the facilities in the washroom. We appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future. Best regards, ibis Douala

bad experience even before I arrived

Tripadvisor 评级 2.0/5

hotshottequila 经 TripAdvisor 认证的评论

I'm not aware of any other hotel chains with a presence in Douala besides Ibis where I stayed 2 nights. It was a bad experience before I even arrived. I e-mailed them to arrange the complimentary airport transfer and was met with radio silence. It was only after I reached out to Accor Customer Service and much follow-up that Ibis Douala finally responded to me. (Kudos to Accor Customer Service!) After I got to my room, I noticed a pesticide smell but I put it off as something that would go away but it didn't and was affecting my sleep so I went to reception to enquire about the odour at which point the attendant referred me to a piece of paper on the bench which mentioned that the hotel was undergoing hygiene treatment on the 2 days I was there - this was the first time I was shown this notice! They changed my room to another one - on the same floor - because the air con in my initial room couldn't be turned off, but the smell of pesticide remained but they said it was the same throughout the hotel. Luckily, the odour was less pungent on my second night - which makes me wonder why they couldn't have either 1. scheduled the treatment outside of the Christmas busy period or 2. timed the treatment so that certain floors were treated on the first day and the remaining floors the next day so that guests can stay on floors less affected by the odour - which may be harmful to one's health! The hotel room was tired and dated with dull green coloured tiles on the bathroom floor. Also, the hot water tap needs to be turned on for at least 10 minutes before there is any hot water. There was no variety to the buffet breakfast - it was the same everyday. On the plus side, the hotel is within 20 minutes walk of 2 supermarkets.

Bonjour Monsieur, Nous vous remercions de votre temps pris pour nous édifier sur le déroulement de votre séjour à l'hôtel Ibis Douala. Vos remarques ont fait l'objet d'un débat au sein de la direction. Nous allons nous atteler en sorte que cela ne se reproduise plus à l'avenir. L'hôtel Ibis Douala et ses employés vous présentent leurs excuses et promettent à continuer d'œuvrer à la satisfaction de ses clients. Dans l'espoir de vous accueillir de nouveau, nous vous prions de croire, monsieur, en l'expression de nos sentiments les meilleurs. Simon ELOUNDOU. Chef De Réception.

Friendly staff, food terrible

Tripadvisor 评级 2.0/5

davidsW1549JX 商务住宿 - 经 TripAdvisor 认证的评论

Been staying at the Ibis since mid 90s originally not through choice but now I stay through choice. The rooms used to have great firm mattresses, not anymore, like bed topping on a divan, showers to choices scalding hot or cold. The food, what to say, terrible, local fresh ingredients transformed in to chicken, fish and beef that resemble jerky and have a similar taste to Michelins finest, same menu for weeks on end. Seriously book in but eat out.. Why stay there?, Friendliest most helpful staff I've run across ever, most have worked there for years and years., Makes up for the multitude deficiencies.

Nice stay and courteous staff

Tripadvisor 评级 5.0/5

Bibinbabyaug Solo travel - 经 TripAdvisor 认证的评论

I had almost a month stay here and really satisfied with room service and food..buffet breakfast also really tasty and the change in menu everyday will make everyone happy. I would like stay here if I visit Douala again.

Thank you Sir for your positive comment . We are glad you appreciate our services. Feel free to come back anytime. With Regards Isis d’Almeida Réservations et Formations

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其他网络用户评价我们的酒店

  • 63 评论 9.6/10 位置
  • 77 评论 6.2/10 房间
  • 166 评论 9.6/10 服务
  • 42 评论 5.2/10 舒适度
  • 37 评论 6.2/10 氛围
  • 22 评论 9.6/10 清洁度
  • 21 评论 8.5/10 早餐
  • 13 评论 2.9/10 设施

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。