ibis Douala 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 106

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184,Rue Pierre Loti,Bonanjo, BP 12086, 12086 DOUALA, Камерун

Описание

Особенности отеля

  • Ibis Douala is 7 km from the International Airport, just 15 minutes away.

  • Free airport shuttle 24/7 at guest's request and according to the schedule.

  • Building guest loyalty for the ALL program (Accor Live Limitless)

  • Entertainment: karaoke on Tues & Weds, piano bar from Thurs to Sat.

  • 24-hour hotel with professional and always smiling staff

Наши номера

Расположение отеля

ibis Douala

184,Rue Pierre Loti,Bonanjo, BP 12086
12086 DOUALA
Камерун

GPS:4.039832, 9.687302

Телефон
Факс +237 2 33 42 36 05

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

LA VERANDA

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 106

Рейтинг TripAdvisor  3.7/5  Отзывов: 483

Very good

Примечание: Tripadvisor 4.0/5

nedalhabal Деловые путешественники - Реальные отзывы TripAdvisor

Stuff very friendly, clean. European breakfast. I like to stay there when I do my business, it's very easy for everything.

Dear nedalhabal, Thank you for your kind feedback. We are pleased to hear you enjoyed your stay and found our staff friendly and the breakfast to your liking. We look forward to welcoming you back during your next business trip. Best regards, ibis Douala

Ibis hotel Douala

Примечание: Tripadvisor 4.0/5

farooq a Реальные отзывы TripAdvisor

Hi everyone I checked in to Ibis Douala on 7th July till 11 th of July. The location was good. Ibis hotel offer free drop off. I arrived mid night the staff was cooperative. Out side nearby many restaurants are available as well in Ibis hotel inside restaurant also offers good quality food. In the room they offer one bottle of water and no electric cattle tea & coffee. Also available small size refrigerator in the room I kept my water and coke. Bed was comfortable. In the wash room liquid soap and warm water available also I found hair dryer. The AC was not cooling properly. I compained but not fixed. I found also nearby small super store with grossery items.

Dear Farooq Ali, Thank you for sharing your experience at ibis Douala. We are delighted to hear that you appreciated our location, the complimentary drop-off service, and the quality of our restaurant offerings. We apologize for the inconvenience you encountered with the air conditioning in your room. Your feedback is valuable, and we will ensure it is addressed with the relevant team. We strive to provide a comfortable stay for our guests, and we regret that this aspect did not meet your expectations. Regarding the in-room amenities, we provide a complimentary bottle of water, and while we currently do not offer electric kettles, your suggestion is noted for future consideration. We are glad to know that you found the bed comfortable and enjoyed the facilities in the washroom. We appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future. Best regards, ibis Douala

bad experience even before I arrived

Примечание: Tripadvisor 2.0/5

hotshottequila Реальные отзывы TripAdvisor

I'm not aware of any other hotel chains with a presence in Douala besides Ibis where I stayed 2 nights. It was a bad experience before I even arrived. I e-mailed them to arrange the complimentary airport transfer and was met with radio silence. It was only after I reached out to Accor Customer Service and much follow-up that Ibis Douala finally responded to me. (Kudos to Accor Customer Service!) After I got to my room, I noticed a pesticide smell but I put it off as something that would go away but it didn't and was affecting my sleep so I went to reception to enquire about the odour at which point the attendant referred me to a piece of paper on the bench which mentioned that the hotel was undergoing hygiene treatment on the 2 days I was there - this was the first time I was shown this notice! They changed my room to another one - on the same floor - because the air con in my initial room couldn't be turned off, but the smell of pesticide remained but they said it was the same throughout the hotel. Luckily, the odour was less pungent on my second night - which makes me wonder why they couldn't have either 1. scheduled the treatment outside of the Christmas busy period or 2. timed the treatment so that certain floors were treated on the first day and the remaining floors the next day so that guests can stay on floors less affected by the odour - which may be harmful to one's health! The hotel room was tired and dated with dull green coloured tiles on the bathroom floor. Also, the hot water tap needs to be turned on for at least 10 minutes before there is any hot water. There was no variety to the buffet breakfast - it was the same everyday. On the plus side, the hotel is within 20 minutes walk of 2 supermarkets.

Bonjour Monsieur, Nous vous remercions de votre temps pris pour nous édifier sur le déroulement de votre séjour à l'hôtel Ibis Douala. Vos remarques ont fait l'objet d'un débat au sein de la direction. Nous allons nous atteler en sorte que cela ne se reproduise plus à l'avenir. L'hôtel Ibis Douala et ses employés vous présentent leurs excuses et promettent à continuer d'œuvrer à la satisfaction de ses clients. Dans l'espoir de vous accueillir de nouveau, nous vous prions de croire, monsieur, en l'expression de nos sentiments les meilleurs. Simon ELOUNDOU. Chef De Réception.

Friendly staff, food terrible

Примечание: Tripadvisor 2.0/5

davidsW1549JX Деловые путешественники - Реальные отзывы TripAdvisor

Been staying at the Ibis since mid 90s originally not through choice but now I stay through choice. The rooms used to have great firm mattresses, not anymore, like bed topping on a divan, showers to choices scalding hot or cold. The food, what to say, terrible, local fresh ingredients transformed in to chicken, fish and beef that resemble jerky and have a similar taste to Michelins finest, same menu for weeks on end. Seriously book in but eat out.. Why stay there?, Friendliest most helpful staff I've run across ever, most have worked there for years and years., Makes up for the multitude deficiencies.

Nice stay and courteous staff

Примечание: Tripadvisor 5.0/5

Bibinbabyaug Solo travel - Реальные отзывы TripAdvisor

I had almost a month stay here and really satisfied with room service and food..buffet breakfast also really tasty and the change in menu everyday will make everyone happy. I would like stay here if I visit Douala again.

Thank you Sir for your positive comment . We are glad you appreciate our services. Feel free to come back anytime. With Regards Isis d’Almeida Réservations et Formations

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 63 Отзывов 9.6/10 Расположение
  • 77 Отзывов 6.2/10 Номер
  • 166 Отзывов 9.6/10 Сервис
  • 42 Отзывов 5.2/10 Комфорт
  • 37 Отзывов 6.2/10 Атмосфера
  • 22 Отзывов 9.6/10 Чистота
  • 21 Отзывов 8.5/10 Завтрак
  • 13 Отзывов 2.9/10 Удобства

В сотрудничестве с Trustyou

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.