布雷根茨大酒店 - 美憬阁系列

客户意见评级 (ALL 评级) 4.6/5 1,637 评论

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描述

酒店其他优惠

  • 前往娱乐场和音乐节时的理想住所

  • 公共交通十分便利

  • 设有户外露台和玻璃房,配有舒适的壁炉

  • 穿上跑鞋,开始跑步

我们的客房

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酒店位置

布雷根茨大酒店 - 美憬阁系列

Platz Der Wiener Symphoniker 2
6900 布雷根茨
奥地利

GPS:47.50306, 9.738

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

DIVVY

我们的 DIVVY 餐厅采用精致的法国"生活艺术"装饰风格。屡获殊荣的 Frederic Vardon 主厨及其专业团队精心制作一流的当地和法国美食,供您享用。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,637 评论

TripAdvisor 评级  4.0/5  302 评论

卓越奖 2024

Great hotel!

Tripadvisor 评级 5.0/5

Ira S 经 TripAdvisor 认证的评论

It is an excellent hotel near the train station and the lake. The breakfast has a wide variety of options. Customer service was fantastic, especially Andrew, who is friendly and accommodating to our group. There is a nice restaurant behind the hotel.

Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us. It's fantastic to know that our location near the train station and the lake was convenient for you, and that you enjoyed the variety of options at breakfast. We're especially grateful for your kind words about our customer service, and we’ll be sure to pass on your compliments to Andrew. We're proud of our team and always strive to provide a welcoming and accommodating experience for all of our guests. Thank you for mentioning the nice restaurant behind the hotel as well. We're happy to hear you had the chance to enjoy it. We look forward to welcoming you back in the future! Best regards, Cédric Schiller A. General Manager

Nice Hotel

Tripadvisor 评级 5.0/5

981millie 经 TripAdvisor 认证的评论

Stayed at this hotel for one night with my tour, Gate1/Discovery Tours. Rooms had bathrobe and slippers. Bed was comfortable and so were the feather pillows. Dinner at restaurant was very good. Breakfast buffet had a good variety of choices and eggs can be ordered. Room 228 - nice size room, king bed, very quiet Casino next door.

Dear Guest, Thank you for your review! We're glad to hear you enjoyed your stay, especially the comfortable room and delicious meals. It’s great that you found the bed and pillows cozy and appreciated the quiet atmosphere. We hope to welcome you back again soon! Cedric Schiller - A. General Manager

No lake view but modern, clean, & convenient to train

Tripadvisor 评级 4.0/5

797denisr Couples - 经 TripAdvisor 认证的评论

Two years ago, I wrote a pretty scathing review of this hotel on this site because it was listed as having a lake view, but there are no rooms with lake views. They still don't have any lake views, but they've updated their site to remove the descriptive language that said it did. With my expectations tempered, I still booked again because of the hotel's modern style & its' convenient yet quiet location next to the train station from which I arrived. This time, I booked an executive room (top floor with balcony overlooking the park-like setting & the Festspielhaus). While the room was nice, I wouldn't book it again as the rate was much higher for very little added benefit; a standard room would be sufficient for my needs. I also booked breakfast which was convenient (there are extremely few places for breakfast provisions nearby), & breakfast was OK but nothing special for the price; you're paying for convenience. Note that hotel rates seem to increase significantly on those summer nights when there are musical performances next door at the Festspielhaus or outdoors at the adjacent theater. Nevertheless, given the lack of other nearby accommodations, I'd stay here again when visiting the lovely Bregenz sea.

Dear Guest, Thank you for sharing your feedback with us and for giving us another chance after your initial stay. We appreciate your understanding regarding the change in our website description and your decision to return despite the absence of lake views. We're glad to hear that you enjoyed our hotel's modern style and convenient location next to the train station, as well as the executive room with a balcony. We take note of your comments regarding the value of the executive room and breakfast, and we'll use them to improve our offerings and pricing. We hope to welcome you back on your next visit to Bregenz and make your stay even more enjoyable. Best regards Cedric Schiller - A. General Manager

The personal touch changes everything.

Tripadvisor 评级 4.0/5

travelistanr1 Couples - 经 TripAdvisor 认证的评论

Personal touch is everything. This hotel is modern, comfortable but a bit corporate- looking. In the lobby, some stunning artwork transforms the look. All in all satisfactory. However, the service changes everything: - we arrived late due to alpine roads closing ( mudslides), the restaurant was closing, Elenka, seeing our disappointment said: there are still 10 minutes, here is the menu, choose your food. The young man at the reception, Jason, said : Don’t worry, I will personally take your luggage to your room. The lady in charge of breakfast was also very helpful, looking for everyone and everything. The cleaning staff, on a Sunday , was there in force to do everything fast and well. Kudos to management: there is obviously good training and, most importantly, staff is empowered to make independent reasonable decisions. We will be back.

服務滿意

客户意见评级 4.0/5

Joey W. 情侣住宿 - 所有已确认评论

接待的同事,友善及非常幫手。地方整體乾淨,只是早餐種類不多。但我亦覺得足夠。

Dear Mr. W., Thank you for your feedback following your stay at Grand Hotel Bregenz - MGallery. We appreciate your kind comments about our friendly and helpful reception staff, as well as your overall satisfaction with the cleanliness of our hotel. We apologize for any inconvenience caused by insects in your room; please rest assured that we will address this issue to ensure a more thorough cleaning. Your suggestions regarding breakfast variety and room cleanliness are duly noted and will be shared with our team for improvement. We value your feedback immensely as it helps us enhance our services. Should your travels bring you back to Bregenz, we hope to welcome you again and provide you with an even more enjoyable experience. Best regards, Yazan Jarbou Guest Relation Supervisor Grand Hotel Bregenz Mgallery

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其他网络用户评价我们的酒店

  • 859 评论 9.3/10 位置
  • 1,137 评论 7.6/10 房间
  • 1,102 评论 8.5/10 服务
  • 17 评论 6.9/10 上网
  • 763 评论 9.5/10 早餐
  • 544 评论 7/10 舒适度
  • 393 评论 7.1/10 清洁度
  • 232 评论 8.7/10 氛围

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