Mercure Joinville Prinz 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,202 件のレビュー

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Mercure Joinville Prinz - Image 1
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Mercure Joinville Prinz - Image 4
Rua Otto Boehm 525, Centro, JOINVILLE - SC, 89201700 JOINVILLE, Brazil

説明

ホテルのその他の情報

  • No charge for children aged 8 or under staying with their parents

  • Event hall for weddings and graduations for up to 300 people

  • Hotel in Joinville with pool, sauna and massage room

  • 7-minute drive to Centreventos

  • Hotel in Joinville near the BR 101 highway

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ホテル所在地

Mercure Joinville Prinz

Rua Otto Boehm 525, Centro, JOINVILLE - SC
89201700 JOINVILLE
Brazil

GPS:-26.30254, -48.8556

電話番号
ファックス +55 47 3481-9120

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

PRINZ RESTAURANTE, BAR E LOUNGE

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,202 件のレビュー

トリップアドバイザーの評価  4.0/5  605 件のレビュー

Best hotel in Joinville, best staff!

トリップアドバイザーの評価 5.0/5

Daniella A トリップアドバイザー認証口コミ

I have stayed at the Mercure in Joinville every month, in the last two yeas, for business and it is aways a great experience. Although the hotel is a bit old and it is currently under renovation, the service is really good and makes it the best hotel in town. One episode that made me write this review has happened recently. I have lost my phone inside to the hotel, between breakfast and check out... and when I realised I was without the phone I became extremely worried believing that someone has taken it. With this situation at hand, the staff was fantastic. Enzo and Daniel at the front desk, helped me to calm down, get my computer, log in to apple find and finally find the phone at the parking lot They were mote than professional, they were kind and helpful. Therefore, I confidently recommend anyone who is going to Joinville to stay at the Mercure.

Never staying again

トリップアドバイザーの評価 1.0/5

Du_Chammas ビジネス - トリップアドバイザー認証口コミ

Very bad room. Awful illuminated. Small and hard beds. No light on the shower space. The TV in the middle of the way, improvised on a small table. Uncomfortable work place. Old equipment. No power outlet in the bedroom near the beds. Very slow internet.

Dear Mr. Chammas, Thank you for taking the time to tell us about your experience at the Mercure Joinville Prinz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Crema Gerente Geral | General Manager

Smelly, unequipped, old, ill-maintained

トリップアドバイザーの評価 2.0/5

gustavoz677 ビジネス - トリップアドバイザー認証口コミ

Title says it all, not good; was scared of catching something, smelly hotel, in dear need of maintenance. There was no iron or iron table in the room, bathroom didn’t look well maintained. I believe you can find better places to stay in Joinville.

Olá Sr. Gustavo, Agradecemos sua participação e seu tempo despendido em nos avaliar. Sentimos muito não ter atendido suas expectativas. Esperamos poder atendê-lo em outro momento. Cordialmente, Manoel Duprat Gerente Geral Mercure Joinville Prinz

Nice bed, good sleep. No more highlights!

トリップアドバイザーの評価 3.0/5

Renato K ファミリー - トリップアドバイザー認証口コミ

Accor hotels offer good beds. Stayed 2 nights at Mercure Prinz, located in Joinvile, Brasil. Nice and quiet location. Service is good, as well restaurant. Room ar conditioning, sub-dimensioned and poorly positioned, forcing you to fix the directional fin to avoid the cold air flow directly towards you. Black-out curtains didn't close fully, preventing the room from going dark. Living termites found in bathroom indicating that a wooden furniture may be compromised by them. Breakfast too too expensive - almost US$12/person/day, considering that my wife's and my stay costed me US$55 , wo breakfast. Mineral water expensive as well - US$1,25 per 200ml bottle. One elevator (from a set of 2) out of order for one night. Annoying! It's a worn-out hotel building that requires a renovation.

Hello Mr. Renato, Thanks again for your participation and comments. As we talked about in our recent email exchange, our coffee costs $ 35, about $ 8.00. We have a renovation project in the apartments, and look forward to welcoming you again. Sincerely, Manoel Duprat Gerente Geral Mercure Joinville Prinz

Poor staff very old facilities

トリップアドバイザーの評価 2.0/5

Daniel H Couples - トリップアドバイザー認証口コミ

Unprepared staff. Very old and smelly rooms. Charger me for a bucket of Ice. The location of very good but it is as if the hotel stayed freezed on the 90’s. Sincerely it does not fita into Mercure standards.

Hello Mr. Daniel, We are sorry we have not met your hosting expectations. We hope to have a new opportunity to serve you. Sincerely, Manoel Duprat General Manager Mercure Joinville Prinz

との提携 TripAdvisor

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  • 140 件のレビュー 2.9/10 雰囲気
  • 122 件のレビュー 7.7/10 清潔さ

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周辺の他の施設

Joinvilleのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。