Novotel Paris La Défense Esplanade 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 1 668

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Opis

O hotelu

  • Restauracja i bar w hotelu

  • Pokój typu superior z widokiem na wieżę Eiffla

  • Przestrzeń konferencyjna o powierzchni powyżej 500 m²

  • Sala fitness z ułatwieniami dostępu ograniczona do 2 osób.

  • Około 50 m od stacji metra, zapewniającego dostęp do centrum Paryża

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Lokalizacja hotelu

Novotel Paris La Défense Esplanade

2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX
92081 LA DÉFENSE
Francja

Pozycja GPS:48.88805, 2.253039

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Greem

Liściasta oaza pośród wieżowców La Défense: zjedz obiad w naturalnym i relaksującym otoczeniu.

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Ocena ALL  3.9/5  Liczba opinii: 1 668

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 546

Novotel

Ocena na stronie TripAdvisor 4.0/5

jmattym808 Opinia zatwierdzona w TripAdvisor

We stayed here while our son went to the PSG Academy Camp. Hotel was near a business district and a shopping mall (about a 15 min walk) so there were a lot of places to eat. The one thing we had some trouble with was catching a taxi from here. It is a little far from the main part of the city but I didn't think it was going to be that hard to catch a ride from this area. Room was comfortable and big enough for the 3 of us. We had a queen bed and a pull out couch. We were able to eat breakfast and lunch here on some days which was good, i especially loved the bread (why not!!!???!? it was delicious!!!). Service here was great, the staff was very friendly and helpful.

Thank you for your comment Sincerly

This is below standard for Ibis, let alone Novotel

Ocena na stronie TripAdvisor 1.0/5

V F Rodziny - Opinia zatwierdzona w TripAdvisor

This hotel has A LOT of issues. Interior is stuck somewhere in 1980s with small dark painted rooms with tiny windows. No minibar or even a fridge. We got a family room but baby cots were not available at all. The “family” part consisted of an extra bed covered with heavily stained cover. Breakfast menu was the same every day but at least refilled and warm. Baby high chairs are also dirty and worn. At this price one should wonder whether you are at the Novotel or at Ibis (which is next door). I do believe that this establishment does bring profit but am afraid that the time to put some of that profit back in making it a decent place is long gone. For sure it does not meet 4-star criteria. Novotel should think seriously about brand reputation and do something about this place.

Thank you very much for taking time to share your comment We noted all your remarks Sincerly

Mixed review but helped a lot by some of the lovely staff

Ocena na stronie TripAdvisor 3.0/5

harvirs2018 Opinia zatwierdzona w TripAdvisor

We stayed here for a few days' break from the UK for a family holiday in Paris. I know this is not the obvious choice but we had our reasons for choosing a business hotel in the corporate district- and those paid off. The location is great as it is right on the main metro line, though it does take a while to get to central. The area is a concrete jungle but this was perfect for our child who is obsessed with skating and scooting. It meant he could scoot for ages freely in big open spaces. If you want a charming French neighbourhood, this is not it. It was also very safe, close to business cafes and the nearby Westfield and associated shops. Very urban but also pleasant and friendly with green spaces to walk and relax in. On a hill so got great views across the Seine, the Eiffel and Sacre Coeur in the distance. Walking to the metro or shops gave a great view of the Arc d'Triomphe behind you. The Oxygen complex in the metro had a couple of lovely cafes and restaurants which we enjoyed, and a great little trattoria further up- amazing home made desserts and pizzas. The hotel, facilities, room- this hotel is extremely outdated and is not luxury in any way. The furnishings and facilities are old, faded, basic and rickety. This did incentivise us to leave the room more! The sofa bed/camp beds were awful, TV super old, towels thin and worn, that sort of thing. It is all in need of major facelift and repair. Some of the staff meant well but said they could not help- but when we escalated concerns, things did get done. I think the staff were the best thing about the place- it is possibly unpleasant and frustrating to work there- I do agree with other reviews that the Greem bar staff were rude for example and took a while to do things- but I don't really blame them. The receptionists were obliging and helpful, particularly Julie (or was it Celine?) who was an absolute delight and went above and beyond to help us with a couple of challenging things- as was the other staff member, a young man who appeared to be at manager level. Thank you very much to both of you for all your help. It made all the difference in the world. The restaurant manager (I didn't get his name) was also super lovely and helpful with our child's needs- they really made our stay enjoyable. Just a shame about the facilities really.

Thank you very much for your comment Sincerly

1 star hotel

Ocena na stronie TripAdvisor 1.0/5

Adam W Opinia zatwierdzona w TripAdvisor

A lot of comments about the hotel, which supposedly has 4 stars. The hotel is old and needs renovation. The staff is not friendly. The staff in the restaurant is terrible. There is no information about the restaurant where breakfast is served for individual guests. There is no hot water for bathing in room 800. Hot water is only for the sink and lukewarm water for the bathtub. After a whole day of sightseeing, I would like to take a bath, but a hotel for over 200 Euros does not have hot water

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerly

would not recommend

Ocena na stronie TripAdvisor 2.0/5

_S5894PN Friends getaway - Opinia zatwierdzona w TripAdvisor

We visited this hotel with a school trip. When we arrived (at the 10:00pm) they asked us to give 50€/person in order not to make noise and our teachers had to give 2.000€ out of nowhere… Many of our classmates had problems with their beds (broken etc) and the reception was not helpful. On top of that, at breakfast they separated us from the rest of the hotel like we are inferior of them. The breakfast was very poor and the place very dirty as well. Would not recommend for somebody who has to stay more than one night.

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Recenzje naszego hotelu napisane przez podróżnych

  • 520 Liczba opinii 8.9/10 Lokalizacja
  • 914 Liczba opinii 5.7/10 Pokój
  • 813 Liczba opinii 7/10 Obsługa
  • 13 Liczba opinii 8.5/10 Internet
  • 430 Liczba opinii 4.9/10 Śniadanie
  • 355 Liczba opinii 4.9/10 Komfort
  • 287 Liczba opinii 5.9/10 Czystość
  • 270 Liczba opinii 4.6/10 Jedzenie

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