メルキュールホテルデュースブルクシティ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 997 件のレビュー

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Landfermann Strasse 20, 47051 デュースブルク, ドイツ

説明

ホテルのその他の情報

  • 調節可能なエアコンを備えた、全面改装された162の客室とバスルーム。

  • 全客室とパブリックエリアの無料Wi-Fi。

  • 季節によって変わる、地域色豊かな料理。

  • 全面改装されたカンファレンス/イベント施設は190名様まで収容できます。

  • 便利な場所にあり、主要な高速道路および中央駅に直結しています。

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ホテル所在地

メルキュールホテルデュースブルクシティ

Landfermann Strasse 20
47051 デュースブルク
ドイツ

GPS:51.433406, 6.773823

電話番号
ファックス +49 203 30003555

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

MARINA CLUB

モダンなマリーナ クラブ レストランでは、月曜日から土曜日の午後4時から午後9時30分まで、各国料理や郷土料理をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  997 件のレビュー

トリップアドバイザーの評価  3.5/5  913 件のレビュー

🧡💛💚💙🩵💜🤎

トリップアドバイザーの評価 5.0/5

Felidae6630 トリップアドバイザー認証口コミ

Pleasant to stay in. We were on a short-trip to see the zoo and used a special discount including the entrance-fee for the zoo. The stay was comfortable. I'd personally say the beds are comfy, but too soft.😶‍🌫️ Literally thought about to switch over to sleeping on the harder sofa. Didn't do, because I didn't get how to set it up properly... 🫣 We tried the wellness area, hope next time we stay the shower reconstruction is finished 🛠 and the water of the pool is a little bit warmer. (I'm still frozen 🥶) The breakfast is tasty and the hotel-crew is caring & funny. The option to opt-out roomservice is cool. Who needs fresh towels every single day? If we are around, we'd be happy to visit again.🥰

Dear Navigator07006702906, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ursula Pätzold-Coco Manager

Bang average stay

トリップアドバイザーの評価 3.0/5

JamieLawTravelGuru トリップアドバイザー認証口コミ

Not the best but not the worst hotel ive stayed in. Getting off the train and seeing the Mercure sign- I thought wow thats close. Upon a closer look, I had to either walk through a very rough looking shopping centre, or walk round the outside of the building and over a dual carriageway to arrive at the hotel. Reception area looked nice and staff were friendly. The lift definitely need a refurb and so do the corridors. Worn carpets and old walls. The room itself was great. Nice and clean with a modern bathroom which was great. Bed was comfy but the pillows are the type were you put your head down and your head hits the mattress and the contents of the pillow are by your face. Breakfast was average with no much selection. Wouldn't recommend for a couple or family but would recommend for a solo traveller who isnt in the hotel much.

Dear Jamie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ursula Pätzold-Coco Manager

Plastic under sheets

トリップアドバイザーの評価 1.0/5

naftalieh トリップアドバイザー認証口コミ

Plastic under sheets is a definite no-go. Lots of people can't sleep with plastic under sheets. Don't go here unless you like sweaty, hot nights for the wrong reason. I won't go there again even if you pay me. PLEASE BOYCOTT HOTELS WITH PLASTIC BED SHEETS

Dear Naftalieh, thanks for your review. In fact it is not a plastic bed sheet, it is a mattress protector . We are sure, that it is not in a guests interest or not in your interest, that the mattresses will be contaminated with any liquids left by other guests. So this is what the mattress protector is about. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ursula Pätzold-Coco Manage

Negative Experience That We Won't Forget

トリップアドバイザーの評価 1.0/5

AllanMI ファミリー - トリップアドバイザー認証口コミ

The hotel's fine but how they treat people isn't. My sister-in-law, a Ukrainian refugee, was waiting for us in the lobby. Our train was late so she was there for a while. The man working at the front desk, Mr. Thomas, kicked her out just for sitting in the lobby so she had to stand outside for about an hour. When I asked him to apologize to her he looked at me and said sorry, refusing to actually apologize to her. I sensed his prejudice against her and the other employees would only make up exuses for him. I also called four times from the train and no one would answer the phones.

Thankful for AC in the rooms!

トリップアドバイザーの評価 4.0/5

SweetStockholmSity ファミリー - トリップアドバイザー認証口コミ

We had to book 2 rooms for our family of 5 when booking online, but when I checked in I was told we had family rooms which would have accommodated the 5 of us (baby sleeps in our bed). But they wouldn’t let me cancel the second room, so we basically paid double. They also don’t have interconnected rooms, so we were placed 16 rooms apart. The rooms were clean and the bathrooms were spacious. We stayed for a night during the 40 degree heatwave so we really appreciated the AC in the rooms and going to the small indoor pool to cool down. Breakfast had a good selection of food and lots of fruit.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 647 件のレビュー 8.9/10 ロケーション
  • 1,001 件のレビュー 6.7/10 客室
  • 809 件のレビュー 8.3/10 サービス
  • 14 件のレビュー 4.7/10 インターネット
  • 607 件のレビュー 7.5/10 朝食
  • 440 件のレビュー 6.4/10 清潔さ
  • 437 件のレビュー 5.4/10 快適さ
  • 254 件のレビュー 5.5/10 料理

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周辺の他の施設

デュースブルクのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。