ibis Montélimar Nord hotel 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 973 件のレビュー

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ibis Montélimar Nord hotel - Image 1
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Route nationale 7, Zone du pavé, 26270 SAULCE-SUR-RHONE, フランス

説明

ホテルのその他の情報

  • Play structure for children from 3 to 12 years old

  • Electric vehicle charging stations (28 fast charge + 1 regular charge)

  • Our WIFI is free and unlimited throughout the hotel

  • "Le Patio" restaurant offering homemade daily specials

  • Free enclosed car park

当ホテルの客室

ホテル所在地

ibis Montélimar Nord hotel

Route nationale 7, Zone du pavé
26270 SAULCE-SUR-RHONE
フランス

GPS:44.675745, 4.795678

電話番号
ファックス +33 4 75 43 93 18

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT LE PATIO

Le Patio restaurant is located 5 minutes from highway A7, close to the Gorges of the Ardèche in the heart of the Drôme Provençale region. It boasts a room for up to 120 people, swimming pool, terrace and free enclosed car park.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.3/5  973 件のレビュー

トリップアドバイザーの評価  3.5/5  403 件のレビュー

Appalling service. Restaurant abandoned.

トリップアドバイザーの評価 1.0/5

BertieB_12 ビジネス - トリップアドバイザー認証口コミ

I had been to this hotel in the past and was very much looking forward to my return visit. I had booked half board as previously both the restaurant service and the food were acceptable, however having turned up to the restaurant at 19.10 (it opens at 19.00), I sat for half an hour waiting for someone to take my order. Finally, when they arrived the order was placed. A three course set menu, and a bottle of red wine. After 20 minutes no bread arrived. No water arrived. The starter of a green salad did reach me eventually. But still no red wine. I had now waited over an hour and only been given one green salad. I approached the manageress and told her that I could not wait any longer, and although I had opted for half board in advance, I certainly would not be paying for the following morning upon checkout for the meal that was not received. Although she was most helpful, the rest of her staff treated it all like some sort of joke. Where has this chain gone wrong? They were once trustworthy and reliable. You always knew what you were going to get, no matter where. Now an alternative will have to be found, as to spend nine hours in a car not knowing if you will be fed or watered upon arrival at your destination is unacceptable for any traveler. Shambolic.

Hello, Thank you for taking the time to share your experience. We are sorry that your meal did not meet your expectations. We have taken note of all the details you mentioned, including the wait time for your order, the bread and beverage service, and the menu follow-through. Please be assured that we are passing your comments on to our entire team so that every aspect of the service, even the smallest detail, can be addressed and improved. We sincerely hope to have the opportunity to welcome you back and provide you with an experience that meets your expectations. If we can make things right during your next stay, we will be delighted to do so. Sincerely, The Reception – ibis Montélimar Nord Hotel

Perfect for our needs

トリップアドバイザーの評価 4.0/5

dipdee Couples - トリップアドバイザー認証口コミ

We needed a stopover after taking the ferry to Toulon. We were horribly delayed and did not arrive at the hotel until 3am. However check in was easy and we slept well. Breakfast which we eat on our little terrace was good. Outside areas are a little scruffy but the room was spotless. Would recommend.

Dear customer, It is such a pleasure to read your posting on TripAdvisor.com following your visit to Ibis Montélimar Nord. You have summed up so very nicely the guest experience we would hope all of our guests have. That they feel as if they are treated like the most important guest in the Hotel. We are so privileged to have such a brilliant clientèle, that we as a team should be giving you our best! Thank you for encouraging readers to experience staying at our Hotel and we hope to have the pleasure of a return visit very soon. Best regards, Rahma - Front Office Manager.

Close to motorway

トリップアドバイザーの評価 4.0/5

Jane S Couples - トリップアドバイザー認証口コミ

Easy to find, good facilities, clean. Room was quiet and had everything we needed, but we found it a little small. But for one night it was fine. Plenty of parking, everything worked, nice people at check out.

Dear customer, Thank you so much for this message. We are really proud to let you a such memory of your stay with us and really do hope to get the pleasure to welcome you back at Ibis Montélimar Nord. Best regards, Rahma - Front Office Manager.

No more time in this Hotel

トリップアドバイザーの評価 1.0/5

erhardthimm ファミリー - トリップアドバイザー認証口コミ

The room smells musty. Better to skip the climate because the stench intensifies. ventilation apparently only takes place by guests. last visit 8 or 9 years ago, since then nothing has changed in the rooms in terms of color or furniture. only the lobby and the restaurant area is apparently more recent as it was moved from one building to another. Restaurant staff was hopelessly overwhelmed when we were there. So they tried several times to get rid of drinks ordered by other guests from us but wanted to get rid of our ordered food from the other guests when we then tried to make it clear to the waitress that we had ordered it, it almost failed due to language difficulties (besides my mother tongue German, I can still speak English and Spanish only no French) the service but only French. the only person who could speak English was at the front desk. Sadly for a hotel chain like Accor.

Dear Guest, We are extremely sorry that we were unable to convince you during your stay. Regarding the smell encountered in your room, we are trying in vain to combat this problem which will be resolved as soon as possible. We may not have done a renovation but we changed our bedding and we hope you had a good night's sleep thanks to it. Nowadays, we can find a lot of ways to succeed in communicating in foreign languages, we are sorry that we could not have remedied that. We hope all the same to be able to welcome you again in our establishment to satisfy you. Best Regards, Sara – Hosting Service

Good stopover.

トリップアドバイザーの評価 5.0/5

Richard B Couples - トリップアドバイザー認証口コミ

The hotel has good parking facilities and is easy to locate. The reception was friendly and helpful which is always nice. The room was clean and well prepared and overlooked the swimming pool area. Dinner at the hotel was also very good with a nice menu and friendly staff. Overall an excellent stopover.

Dear Sir, Thank you for taking the time to post a review following your stay at our hotel, we are extremely pleased that the hotel has met all of your expectations and that we have been able to satisfy you. Hoping to be able to welcome you again . Best Regards, Sara – Hosting Service.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 126 件のレビュー 4.6/10 雰囲気

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