索菲特起亚索菲特奥拉莫雷阿岛海滩度假酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 3,899 评论

安心悦界(ALLSAFE)认可酒店

信息短信

+ 16 服务

酒店其他优惠

  • 酒店位于茉莉亚最美丽的白沙滩上

  • 交通便利,距离 Temae 机场 (MOZ) 和 Vaiare 码头只有 5 分钟路程

  • 前往“K”餐厅,享受主厨 Marc Lintanf 精心烹制的美食

  • Pure 餐厅带有户外餐饮露台,工作日每晚都有舞蹈表演。

  • 在受保护的泻湖区享受最佳浮潜位置

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

索菲特起亚索菲特奥拉莫雷阿岛海滩度假酒店

BP 28
Moorea
BP 28
98728 maharepa
法属玻利尼西亚

传真: (+689)40551200

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • 乘飞机

    PAPEETE FAAA 达到 17公里 / 10 英里 - 班车服务 付费

  • 乘船

    VAIARE 达到 4公里 / 2.5 英里

  • 乘直升机

    TEMAE 达到 2公里 / 1.25 英里

GPS:-17.501289, -149.764378

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络
  • 早餐
  • 酒吧

我们的客房

如果您想在私密的小屋内用餐,我们的客房用餐团队为您提供品种繁多的菜单。我们专业主厨致力于满足您的美食欲望,让您大快朵颐。

豪华别墅,配备 2 张特大床,可欣赏海洋景观

  • 最多人数: 6
  • 面积: 从 221 / 2379 sq ft
  • 景色: 拥有泻湖景观 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 咖啡/茶器具(...)

索菲特起亚索菲特奥拉莫雷阿岛海滩度假酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

3,899 评论

TripAdvisor 评级 4.5/5

3,944 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Very nice hotel, great over water room, food was okay

Tripadvisor 评级 4.0/5

Parttimetraveler24 20/09/2021 经 TripAdvisor 认证的评论

From the moment we arrived, the hotel staff were very friendly, and accommodating. We got on the earliest ferry from Tahiti, and checked in around 7 am, with no issues. The over water bungalow was very clean and spacious, the weather and the water temperature was perfect. My favorite part in the hotel is the expansive lagoon with almost endless coral gardens, it’s almost like being dropped in an aquarium, countless varieties of fish to see, even saw a 6-7 ‘ black tipped shark minding his business and swing out to the break water!! Also while lounging on the beach, my wife and I saw whales breaching the shore on back to back days, incredible sight to see!! The only fault would be the food, not what we initially thought would be available, but none the less, an awesome experience, and based on this trip would prefer Moorea over Bora Bora.

Dear Parttimetraveler24, We are delighted to read that you had a great time with us and are pleased to receive your compliments of our property, staff and services. How lucky you were to see whales passing in front of the hotel! We hope you will keep this memory in your heart as well as your stay with us. We regret to read that you were not entirely satisfied with our food offer. We thank you for sharing your concerns which we have shared with our teams. Thank you for having chosen the Sofitel Kia Ora Moorea for your honeymoon. With best regards,

3 nights in Moorea

Tripadvisor 评级 5.0/5

JamesL6629 16/09/2021 经 TripAdvisor 认证的评论

Overall it was a great stay in a beautiful location. The only reason for lower service rating was due to issue with replenishment of drinks in mini fridge in room and the way it was handled by front desk. A minor issue but one that shouldn't happen.

Dear James L, Thank you for your positive review of our hotel and we are delighted to hear that you enjoyed your stay with us. We apologize for the misunderstanding regarding the minibar. We do offer a free daily minibar refilling service with a selection of 2 beers, 2 soft drinks, 2 waters, however, this replenishment service is only carried out if the products in the minibar have been used. We will share your comments with our staff. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort. Best regards

Awesome resort in Moorea

Tripadvisor 评级 5.0/5

ArielZ28 01/08/2021 经 TripAdvisor 认证的评论

We stayed for a week at the Sofitel resort in Moorea in a Garden View Bungalow. It was one of our best vacations--the resort is beautiful and has more than 1km of pristine beach, great snorkeling right there, free use of snorkeling gear and other water activities. The bungalow was very spacious and comfortable with all the amenities and a great veranda, grounds are beautiful and well maintained, excellent breakfast...highly recommend.

Dear ArielZ28, We thank you for sharing your comment with the Tripadvisor Community and us. We are pleased to read that you enjoyed your stay with us and all the facilities we offer. We hope to see you again very soon ! Best Regards,

WOULD RECOMMEND STAYING

Tripadvisor 评级 4.0/5

Sightseer161533 31/01/2020 经 TripAdvisor 认证的评论

Loved the over the water bungalow. Great value! Staff was all very friendly and helpful. Beds and pillows were very comfortable Disappointed there was no clear kayaks. Also did not feel things going on at the resort were not very well communicated.

Dear Sightseer161533, Thank you for your nice comment after your stay at the Sofitel Moorea Ia Ora Beach Resort. We are glad to read that you appreciate our bungalows and we are sorry for the wrong information you had concerning our clear kayaks but the nautical centre can proposed others water activities. Hope to welcome you again in our Resort Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora beach Resort

Great place to stay

Tripadvisor 评级 5.0/5

David E 28/01/2020 经 TripAdvisor 认证的评论

Great location - easy to reach from both ferry terminal and airport. Lovely white sand beach with excellent snorkeling right off the beach (hotel loans snorkeling gear and other beach "toys"). We visited in off season and found it quiet and restful. Mostly couples but families were enjoying themselves as well. Best rate I found for overwater bungalow anywhere in islands (for our dates) and it was a lovely experience. Food is expensive (like everywhere on the islands) but they have great happy hour specials. Condition of property is not brand new, but definitely not run down. Phenomenal hotel staff!

Dear David E, We thank you for you kind message after your stay in the Sofitel Moorea Ia Ora Beach Resort. We are delighted that you appreciate our Resort and we wil share with our staff. We hope to have the pleasure to welcome you again. Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

Disappointed

Tripadvisor 评级 3.0/5

aefisher2020 Couples - 06/01/2020 经 TripAdvisor 认证的评论

The location of this hotel is excellent but it is badly run. Breakfast was totally disorganised and one evening we waited one hour to get a bottle of wine and three hours to complete the meal. Food was cold when it arrived. Management apologised.

Dear aefisher2020, Sorry for the delay of the answer. We thank you for your feed back after your stay at the Sofitel Moorea. We are sorry about the service you have had at the restaurant. Be assured that we will take your remarks carefully and we will share with the department in a way to improve the service to our guests. We hope you will give us another chance to welcome you in our Resort. Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

6 out of 5!

Tripadvisor 评级 5.0/5

Allisha J Couples - 05/01/2020 经 TripAdvisor 认证的评论

This resort was the BEST I have ever stayed!! The staff and service was next to none. Everyone was friendly and attentive! The bungalow was everything I hoped it would be! The place felt magical. The grounds were immaculate, and the food was actually the cheapest we had on the islands.

Dear Allisha J, A large mauruuru for your nice comment after your stay at the Sofitel Moorea. We are delighted that you enjoy your bungalow and the service offered by our staff. We hope to have the pleasure to welcome you in our Resort. Best wishes for 2020 ! Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

Moorea Ia Ora Beach

Tripadvisor 评级 3.0/5

Ros M Couples - 26/09/2019 经 TripAdvisor 认证的评论

The superior, horizon overwater bungalows are fabulous inside, I could not fault them. Beautiful room and bathroom very clean with private deck and steps straight into the lagoon. Two chairs but only one sun lounger unfortunately. Sadly the rest of the hotel does not match up to those rooms at all, it’s the opposite. The bar area had a grubby pub/nightclub feel, the plastic rattan chairs have sharp broken bits that pulled holes in my clothes. Service atrocious although some of the staff tried hard. One night we received the vegetables after we’d finished the meat/fish. Other guests were very inconsiderate, flying drones and speaking loudly on their phones on speaker phone ruining any peace that might have been. Apparently drones are banned so reception were not happy either but it happened a lot. Overall a busy place, over built up and not an idyllic romantic getaway I was hoping for. And by the way, to the assistant in the shop I think you’re in the wrong job- you are so rude and miserable you obviously hate tourists. Concierges thank you, very helpful. Breakfast crew thank you and mad egg chef don’t stop you’re great just the way you are. And thank you to our maid she kept our room 212 beautiful

有些老舊但景色極美、位置也好

客户意见评级 3.5/5

匿名 情侣住宿 - 16/09/2019 所有已确认评论

酒店離機場與碼頭都很近,交通時間不會太長,附近就有租車公司,非常方便 硬體稍嫌老舊了,而且都沒有浴缸,但還是乾淨整潔,只是吹風機建議可以換新一點的機型用起來有點可怕 入住兩晚因房型不同,必須同一般時間退房再辦理入住不太方便,前台聲稱的免費午餐到了餐廳也只能換兩杯調酒,有點落差 水上屋景色極美,水也清澈 餐飲品質算普通,早餐比晚餐好吃呢!

Dear Hsinyu Lai, We appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Great Snorkeling Poor Service

Tripadvisor 评级 2.0/5

Thomas6191 Couples - 21/05/2019 经 TripAdvisor 认证的评论

While the snorkeling from the over water bungalows is great, the property is in need of serious maintenance. The service was a disappointment. Everything from forgetting drink orders to not having the food items listed on the menus. Long waits for just about everything.

Dear Thomas6191 Thank you for taking the time to share your remarks Please accept my sincerest apologies for your disappointment. I well note your comment and share with the department concerned, to improve the quality. Be assured your satisfaction is our priority. Hopefully you will give us another chance to offer you a magnifique experience. I remain at your entire disposal for your next visit in French Polynesia. Sincerely Anabelle VIGNON

Anniversary Celebration - Dream Accommodations

Tripadvisor 评级 5.0/5

945lgd Couples - 17/04/2019 经 TripAdvisor 认证的评论

Beautiful room. Meticulous attention to detail . Breathtaking view. We walked into our bungalow and were astounded. We could not have asked for a more perfect reception. Fresh flowers decorated the entire bungalow and chilled champagne and fresh fruit awaited us. Best of all, our bungalow was surrounded by an array of colorful fish and coral in the beautiful blue waters and a breathtaking view of the beautiful blue sea and lush green mountains,

Dear 945lgd, Thank you for choosing Sofitel Moorea for your anniversary celebration. We are happy to read that you enjoy your stay and hope to welcome you again for another special occasion ! Warm regards, Anabelle Vignon General Manager

Nothing but disappointment after disappointment

Tripadvisor 评级 2.0/5

jessicabF7614SA Couples - 30/11/2018 经 TripAdvisor 认证的评论

When we arrived to the property, we were greeted and seated in a hot room with the beverage dispenser empty and no cups for the espresso machine. We asked repeatedly for some water and cups for the espresso and this took them over 30 minutes to find. When someone FINALLY came to check us in, after waiting for about 45 minutes of waiting, we were told that our room was not ready and would not be ready for over an hour. We arrived an hour after the said check-in time.This room was booked for my honeymoon, almost a year in advance. I called when I booked and was "assured" by the staff that I was in the top room category and would be in an over water bungalow on the very end, with privacy. I told them if this cannot be guaranteed, then I will not book.We were not shown to our room, nor were we given a ride on the golf cart to get there. It seemed like we were inconveniencing the staff when we asked how to get to our room. When we got to our there, it was at the beginning of the row of bungalows. We immediately returned to the front desk and demanded to be put in the room category we paid for, and they told me that the resort was full and there was nothing they could do. They told me that I did not buy the highest room category, which I was assured by the staff upon booking that I did. They offered nothing to us for the inconvenience and disappointment.We unpacked and settled in only to find a broken shower, which could not be fixed during our stay. When we went out on the deck and got in the water, it had a max depth of maybe 2 feet, and that is being generous! This was a HUGE disappointment and made it basically pointless to have purchased this room category WHICH IS NOT CHEAP!!! $700+++ PER NIGHT!!We ate dinner the first night we were there at the restaurant on the property by the bar. The waitresses and bar staff are in absolutely no rush to take your order or to get your order to you. The pricing on the food is outrageous for what you get. The free breakfast was OK, the omelette maker was higher than a kite, but at least that was entertaining....Of the four nights we stayed there, only one night did they turn down our room. Their excuse was that something "valuable" must have been left out so they didn't provide the service. This is completely untrue, all money and jewelry was in the safe. If you do not speak French, you're basically not going to be put as a priority to be serviced.

Dear JessicabF7614SA, First of all, please accept my sincerest apologize, I am really disappointed to read your feedback and deeply sorry we did not provide you our well known quality of service. Please be assured we don’t welcome our guests on a such way. Your remarks are well noted and well understood, your comment was shared with the team in order to improve the experience of our guest. Regarding the room type, I believe it was a real failure in our communication with your agent. I am sorry we did not deliver you our promises of a Magnifique stay. I am hoping we may have another chance to show you how we care about our customers. I remain at your entire disposal, Sincerely Anabelle VIGNON General Manager

Sofitel Moorea

Tripadvisor 评级 5.0/5

tylercerone03 Couples - 09/07/2018 经 TripAdvisor 认证的评论

We had an absolute blast on our honeymoon stay at the Sofitel. The staff was very friendly, personable and efficient. The service was the best we've experienced at any resort. We highly recommend staying here and it's located on a very nice lagoon. Best location on the island in our opinion.

Dear Guest, Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort. We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. A big mauruuru !!!

Stunning spot

Tripadvisor 评级 4.0/5

Boxted48 Couples - 08/07/2018 经 TripAdvisor 认证的评论

Lovely place with mostly lovely staff. Check in and breakfasts were frantic though with too few staff for the amount of people leading to long waits at check in and food running out at breakfast due to sheer volume of people and inadequate staff numbers to kepp the buffet stocked.

Iaorana and thank you for sharing your experience at Sofitel Moorea ! We were very delighted to host you and we look forward to welcome you back again ! You can be sure that we will take your feedbacks in consideration in order to improve our guests experience. Mauruuru !

Shaun G

Tripadvisor 评级 5.0/5

Shaun G Couples - 12/06/2018 经 TripAdvisor 认证的评论

A magical holiday destination with friendly staff to look after your every need.The food was excellent.The setting was beautiful.We will be back again next year.The resort can be reached by plane or by ferry;either route makes for a pleasant trip.

Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort and by the quality of service of our wonderful Ambassadors. We are waiting for you next year ! We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart.

这是我最棒的一次入住体验

客户意见评级 5.0/5

林. 家庭住宿 - 04/04/2018 所有已确认评论

接机人员非常热情,还帮我们拍了合影。Check in的体验非常棒,有香香的毛巾和果汁。房间位置好,干净整洁。

尊敬的 YUANYUAN ..: 感谢惠赐有关下榻 Sofitel Moorea Ia Ora Beach Resort 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Good stay in front of a nice beach

Tripadvisor 评级 4.0/5

hkendi Couples - 07/01/2018 经 TripAdvisor 认证的评论

I stayed 3 nights in a Garden View Bungalow No.430. The room is spacious and well decorated, but a little dated. The maintenance is done, but eyes on details need to be improved (curtains & sliding doors condition). The plus was the free refilling minibar and the ice machine close to the rooms. The beach in front of the hotel has clear calm water.

Iaorana and thank you for sharing your experience ! We are very delighted that you had a Magnifique and unique stay in our little piece of paradise. You can be sure that we will take your feedbacks in consideration in order to improve our guests experience. We hope to welcome you back soon ! Mauruuru !

一切都很不错,就是吃饭有些不习惯

客户意见评级 4.5/5

Wzs 情侣住宿 - 11/12/2017 所有已确认评论

环境和服务都超级棒,我们很满意。

尊敬的 WANG ..: 感谢惠赐有关下榻 Sofitel Moorea Ia Ora Beach Resort 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Didier Lamoot General Manager Sofitel Moorea Ia Ora Beach Resort

Magical paradise

Tripadvisor 评级 5.0/5

sarahcD9639ZK Couples - 15/08/2017 经 TripAdvisor 认证的评论

Absolutely amazing experience in the overwater bungalows. Should be on everyone's bucket list. Highly recommend this resort in Moorea. From the resort staff(Caroline was amazing), the service, the snorkeling,to the room itself....... every single thing was perfect!!!!! This was our 2nd trip to Moorea and 2nd time to the Sofitel........ worth every penny! Can't wait to return

Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us (particularly Caroline, which thank you very much), very touched and happy that you enjoyed their service, which comes from the heart. We hope to welcome you back soon, mauruuru !

Sofitel la Ora beach resort

Tripadvisor 评级 5.0/5

jason e Couples - 19/06/2017 经 TripAdvisor 认证的评论

We recently stayed at the sofitel moorea beach resort in the deluxe overwater bungalow and everything was perfect. The staff,property,service was beautiful. Everyone there from the receptionist to the breakfast chef to housekeeping where so friendly that i thought my wife would start crying when it was time for us too leave. I will definitely be back and cant express in words how grateful i was to be so welcomed at the sofitel la ora beach resort. Thank you so much too all the staff at sofitel beach resort......

What a Magnifique coment ! This is an extremely touching comment, which makes the Sofitel team so proud and happy: " i thought my wife would start crying when it was time for us too leave." We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. We were very happy to host you and we hope to welcome you back soon ! Mauruuru !

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