索菲特起亚索菲特奥拉莫雷阿岛海滩度假酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,941 评论

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TEAVARO, Moorea, BP 28, 98728 莫雷阿岛 MAHAREPA, 法属玻利尼西亚

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酒店其他优惠

  • 酒店位于茉莉亚最美丽的白沙滩上

  • 交通便利，距离 Temae 机场 (MOZ) 和 Vaiare 码头只有 5 分钟路程

  • "K"餐厅是岛上唯一的高级餐厅。

  • Pure 餐厅带有户外餐饮露台，工作日晚间有舞蹈表演。

  • 在受保护的泻湖区享受最佳浮潜位置

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酒店位置

索菲特起亚索菲特奥拉莫雷阿岛海滩度假酒店

TEAVARO, Moorea, BP 28
98728 莫雷阿岛 MAHAREPA
法属玻利尼西亚

GPS:-17.501289, -149.764378

电话
传真 +689 40 55 12 00

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ALL 评级  4.5/5  1,941 评论

TripAdvisor 评级  4.5/5  4,396 评论

卓越奖 2024

Nice isolated spot

Tripadvisor 评级 4.0/5

travmav00 经 TripAdvisor 认证的评论

Design and ambience are quite nice. Isolated, quiet spot with a great white sand beach. Snorkeling somewhat underwhelming, if one had ever been on a beach/reef before. Excellent breakfast buffet. The upscale edge may be wearing off somewhat though? Evidence of wear and disrepair here and there. Nothing catastrophic, but a broken railing and rusted posts, with some refinishing needed in places. Uneven floors in our room with raised nail. Garden view room is a great location. Extremely friendly and accommodating staff everywhere. Convenient ability to change and freshen up while waiting for room. It appeared, however, that some organization was missing (like start of season vs end of season). Island pace is fine, and perhaps a minor language barrier occasionally understandable, but overall guest logistics might need a review. Reception strung us along for a period of time and eventually when we got our room, we were pointed in the opposite direction to find it. Fairly slow service in bar - two times in a row (was not busy). Bartender, however, was sharp and top notch. Typical high resort pricing. Convenient store on site.

Dear travmav00, We read with great interest your review after your stay at the Sofitel Kia Ora Moorea Beach Resort. We are delighted to hear that you enjoyed the location, our white sand beach, and the breakfast buffet. We apologize for the maintenance issues you encountered during your stay. We are currently undergoing renovations and look forward to welcoming you back for a fully satisfying experience in the future. Our apologies as well for the slower service and the wait time at reception. We will be reminding our teams of the importance of meeting our guests’ expectations and ensuring their well-being. Thank you for your valuable feedback, and we hope to welcome you again soon. With best regards,

A great first week's stay

Tripadvisor 评级 5.0/5

Vanessa B 经 TripAdvisor 认证的评论

This is a really good resort hotel. The grounds are beautiful, and the cabins are well spaced for privacy. We were in a garden view bungalow , and were pleased not to have opted for beachfront as they are a bit overlooked by people on the beach. Food was excellent and so were the two dance shows we saw whilst we were there. The beach by the swimming pool was particularly good for snorkeling as you can wade in from a gently sloping beach and there is a coral reef within a few metres. Although this is quite a large resort, as it is so extensive we never found it crowded.

Dear Parslow, We thank you for your nice comment after your stay at the Sofitel Kia Ora Moorea Beach Resort. We are delighted that you have had a beautiful moment with us and that you appreciate our services. We hope to welcome you in our corner of paradise. With warm regards,

Thank you Tatiana and the entire Sofitel Moorea Team

Tripadvisor 评级 5.0/5

CamillaAshworth 经 TripAdvisor 认证的评论

I stayed at the Sofitel Moorea Resort and highly recommend! It is the most stunning resort on the island and the atmosphere makes you feel at home in paradise. I was amazed by the incredible service of the resort team in every department. The entire resort team were wonderful and assisted to make my stay memorable. It was a pleasure to meet Tatiana in the restaurant, she is the kindest, very caring and a pleasure to talk with. Her warm and friendly approach shines bright. Thank you for a wonderful stay 😊

Dear CamillaAshworth, We thank you so much for sharing your experience with us. We will be sure to pass along your kind words to the entire team, especially to Tatiana, who will be truly touched by your message. You will always be welcome in our little corner of paradise. With best regards,

Average at best

Tripadvisor 评级 3.0/5

Pauline P 经 TripAdvisor 认证的评论

Disappointed with arrival checkin was slow and rushed nothing properly explained. Garden Beach room had good view of sea but resort is looking old and dated. Service is not the best for a Sofitel food average and over priced. Sea is turquoise blue but very strong underwater current. Staid for 3 nights but would have left after 2. Bitten on the beach ankle level so assume sand mites, sunbeds are poor quality and very uncomfortable, pool is tiny.. Would not recommend this hotel to my friends.

Dear PaulinepX6648BM, We thank you for sharing your experience after your recent stay at the Sofitel Kia Ora Moorea Beach Resort and please rest assured that we have read it with great attention. We are truly sorry to hear that your stay did not meet your expectations. Your observations about the service and food quality are noted, and we will work on improving these areas. We hope that you will continue to place your trust in our brand and give us the opportunity to welcome you again in the future, allowing us to provide you with a fully satisfying experience. With best regards,

Disappointed so far…

Tripadvisor 评级 1.0/5

Explorer40925882300 Couples - 经 TripAdvisor 认证的评论

We are staying here and the first hour has been less than expected. 30 minute wait at check in, no welcome what so ever. The keys did not work, had to go back and get new ones. But the kicker was the blood on the bed…yes, they literally made a bed with blood on the sheets and thought that was appropriate. Hoping things get better fast. Beware, they market themselves as one thing but execute very differently. Disappointed so far.

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其他网络用户评价我们的酒店

  • 525 评论 8.9/10 位置
  • 925 评论 7.6/10 房间
  • 1,220 评论 7.8/10 服务
  • 16 评论 8/10 上网
  • 269 评论 8.6/10 早餐
  • 194 评论 6/10 清洁度
  • 77 评论 4.4/10 游泳池

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