Sofitel Kia Ora Moorea Beach Resort 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 750

Гарантия
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Sofitel Kia Ora Moorea Beach Resort - Image 1
Sofitel Kia Ora Moorea Beach Resort - Image 2
Sofitel Kia Ora Moorea Beach Resort - Image 3
Sofitel Kia Ora Moorea Beach Resort - Image 4
ТЕАВАРО, PO BOX 28, 98728 МАХАРЕПА, МУРЕА, Французская Полинезия

Описание

Особенности отеля

  • Расположен на самом красивом пляже острова Муреа с белым песком

  • Удобное транспортное сообщение — всего в 5 минутах от аэропорта Темае (MOZ) и доков Вайаре.

  • Ресторан «К» - единственный ресторан изысканной кухни на острове.

  • Ресторан Pure с открытой террасой и танцевальными выступлениями по будням.

  • Лучшее место для сноркелинга на острове в заповедной лагуне

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Расположение отеля

Sofitel Kia Ora Moorea Beach Resort

ТЕАВАРО, PO BOX 28
98728 МАХАРЕПА, МУРЕА
Французская Полинезия

GPS:-17.501289, -149.764378

Телефон
Факс +689 40 55 12 00

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Обслуживание в номере

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Рейтинг ALL  4.5/5  Отзывов: 1 750

Рейтинг TripAdvisor  4.4/5  Отзывов: 4 521

Сертификат качества 2025

Absolutely heartless and uncompassionate people

Примечание: Tripadvisor 1.0/5

NBPK Реальные отзывы TripAdvisor

We had to cancel entire trip due to 2 emergencies - family member urgent cancer surgery + dog in critical care fighting for his life. I asked if we could get full refund, they said no, not without medical certificate. They didn't care about my dog, who is like my cild, and I can get medical certicafe for im now, but they wouldn't allow refund without med certificate for my sis . I understand but t is highly insensitive time to be asking for this when the she is grieving and in shock about the diagnosis, preparing for surgery. I asked if they could instead allow us to use payment as credit to rebook later. They kept repeating "our policy is very strict" over and over again. I also got palmed off from the person I was initially dealing with. They said ok we'll extend by 3 weeks. It felt like a slap in the face, they are essentially saying you have 3 weeks to recover, we don't care. They said they can only extend 3 weeks due to renovations in Jan, so i asked what is stopping them from offering extension after the resort reopens. They said because the accounting must be reconciled at the end of year. We are suffering and potentially going to lose our loved ones and the reason they can't help is because it's too hard for their accounting. Their only job is to say "our policy is very strict" and want a confirm that we will cancel. We had no choice and within seconds the charge came through. For such a big brand resort, they have the smallest of hearts, absolutely no compassion and only care about money. BTW Westin Bora Bora, on the other hand, offered to reschedule for 1 year without asking anything else or putting extra stress on us. The Westin has been incredibly compassionate and kind and I'll never forget it. I'll also NEVER forget the way Sofitel has handled us.

Thank you to all that looked after us.

Примечание: Tripadvisor 5.0/5

Jacqui J Реальные отзывы TripAdvisor

Beautiful location, beautiful people. Had breakfast included buffet lots to choose from. Over the water bungalows are good size, best beds, mini bar restocked daily part of the package, soft drinks, water and beer. Definitely worth staying there. Food and drinks available through out the day.

Dear Jacqui J, Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed the beautiful location, our attentive staff, and the amenities provided in our overwater bungalows. It is wonderful to know that you appreciated the variety offered in our breakfast buffet and the convenience of the mini bar. We look forward to welcoming you back for another memorable stay. With warm regards,

To be avoided

Примечание: Tripadvisor 1.0/5

Emma V Реальные отзывы TripAdvisor

This hotel is to be avoided. For the price, this hotel has nothing luxurious to offer. The rooms are getting very old and you can see it. The housekeeping doesn’t come everyday even with the sign on the door and when they come they take the dirty towels and don’t even replace them with new ones. Tried calling the reception for more than 30 minutes - nothing. And when you go see them there are not more helpful. The breakfast and the food is really really basic/ not good. The grounds are dirty with towels, trash etc The location is good but that’s about it. Please save your money and go somewhere else.

Dear W29630Xrmmav, Thank you sincerely for taking the time to share your feedback regarding your recent stay with us. Please accept our heartfelt apologies for not meeting your expectations and for the disappointment you experienced during your visit. We strive to deliver a luxurious and seamless experience to all our guests, and we are truly sorry to hear that your accommodations did not reflect this standard. The shortcomings in housekeeping are especially concerning, and we deeply regret any inconvenience this may have caused. Please rest assured that we will address these issues with our team to prevent such lapses from occurring again. We would also like to extend our apologies for the lack of responsiveness you felt from our reception team. This does not reflect the level of attentiveness we aim to provide, and your comments will be carefully reviewed as we continue to improve our service. Additionally, we are sorry that our dining options did not meet your expectations. Your feedback on the quality and variety of our food offerings is invaluable, and we will be discussing it thoroughly with our culinary team. The condition of our grounds is equally important to us, and we appreciate you bringing this to our attention. We genuinely regret that your experience fell short in several areas, and we are truly sorry for any disappointment or inconvenience caused. We hope you might reconsider and allow us the opportunity to restore your confidence in the future. With best regards,

Beautiful lagoon setting and lovely gardens, pale sandy beach.

Примечание: Tripadvisor 4.0/5

Sue149 Реальные отзывы TripAdvisor

The hotel is set in gardens on the edge of a perfect lagoon. Our overwater bungalow (superior) was spacious, comfortable and like all had its own steps into the sea. Powerful shower. Focus on green, eco products and recycling. Huge breakfast buffet array with the restaurants looking out over the lagoon plus an adjacent bar which does snacks and small meals as an alternative to the main restaurant. Helpful staff, pearl shop and boutique. Some water activities available. Small issues e.g. wear and tear in some areas, broken toilet lock and our luggage was not delivered to the room as promised until we walked down and asked.

Dear Sue149, Thank you for your delightful feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the beautiful lagoon setting, the lush gardens, and the spacious comfort of your overwater bungalow. It is gratifying to know that our commitment to eco-friendly practices and our breakfast offerings met your expectations. We appreciate your observations regarding wear and tear in some areas and the delay in luggage delivery. While we strive to provide timely service, it is regrettable that we did not meet your expectations this time. Your comments have been duly noted and will be addressed with our team to enhance our guest experience in the future. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you back to Sofitel Kia Ora Moorea Beach Resort in the future. With best regards,

Luxurious Resort on the Beach

Примечание: Tripadvisor 5.0/5

Robert D Реальные отзывы TripAdvisor

My hotel in Mo'orea was the 5-star luxury brand of a French hotel chain. The Sofitel Kia Ora Mo'orea Beach Resort is a sprawling resort right on one of the nicest beaches in Mo'orea. My room cost an astronomical sum per night! I stayed in a "Luxury Bungalow Garden with Beach View". I had a terrace with a nice view of the beach. You can see Tahiti in the background. My room was very spacious and comfortable. My bathroom had a separate room for the toilet, a huge walk-in shower, and two sinks. I even had a FREE minibar. The overwater bungalows are even more expensive. My only complaint was the poor lighting at the desk in the room. I complained about this and soon maintenance stopped by with a lamp for the desk. On Wednesdays, they have a Polynesian Evening at their main restaurant. It began with a Polynesian buffet. First I helped myself to some of the various salads. My main course consisted of cucumbers, roasted vegetables, pickles, chicken, tuna, grilled lagoon fish, braised lamb, and rice with pickled ginger. Of course, I had to save room for desserts. I choose lemon sorbet, vanilla ice cream, rice pudding, lemon tart, and chocolate tart. Soon it was showtime. The Hirinaki group performed a variety of Polynesian dances. I enjoyed the show. Rise and shine! You can watch the sun rise over Tahiti from the restaurant. Then enjoy the breakfast buffet. They had a nice variety of items, including eggs/omelettes cooked to order.

Dea H5152PVrobertd, Thank you for sharing your experience at the Sofitel Kia Ora Moorea Beach Resort. We are delighted to hear that you enjoyed the luxurious surroundings and spacious accommodations of your Luxury Bungalow Garden with Beach View. It is wonderful that you appreciated the beautiful views and the amenities provided, including the complimentary minibar. We are glad that you had the opportunity to experience our Polynesian Evening and enjoyed both the buffet and the performance. Our team works diligently to create memorable dining experiences, and it is gratifying to know that you found it enjoyable. We sincerely appreciate your feedback regarding the desk lighting, and it is pleasing to hear that our maintenance team was able to assist you promptly. Your insights are invaluable in helping us enhance our guests' experiences. We hope to welcome you back in the future for another memorable stay. With best regards,

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Другие интернет-пользователи оценили наш отель

  • 507 Отзывов 9.1/10 Расположение
  • 881 Отзывов 7.6/10 Номер
  • 1 142 Отзывов 8/10 Сервис
  • 585 Отзывов 9.2/10 Пляж
  • 275 Отзывов 8.8/10 Завтрак
  • 182 Отзывов 5.2/10 Чистота
  • 81 Отзывов 5.9/10 Напитки
  • 79 Отзывов 4.8/10 Бассейн

В сотрудничестве с Trustyou

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.