Novotel Brussels Airport 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 2 412

Гарантия
лучшей цены
Novotel Brussels Airport - Image 1
Novotel Brussels Airport - Image 2
Novotel Brussels Airport - Image 3
Novotel Brussels Airport - Image 4
Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg, 1831 БРЮССЕЛЬ, Бельгия

Описание

Особенности отеля

  • 24hours Check-in , 24hours reception team available.

  • Бесплатный WIFI, эргономичная рабочая зона

  • Spacious and soundproof rooms with separated toilet from bathroom

  • Бельгийское пиво и закуски в баре

  • Девять универсальных конференц-залов

Наши номера

Расположение отеля

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem-Vuurberg
1831 БРЮССЕЛЬ
Бельгия

GPS:50.8931, 4.4616

Телефон
Факс +32 2 721 39 58

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

FOODSQUARE

В нашем баре можно выпить или поесть.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 2 412

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 889

Nice staff but not sure what they are doing with the bar

Примечание: Tripadvisor 4.0/5

nickkV7267FH Деловые путешественники - Реальные отзывы TripAdvisor

Been coming to this hotel for a number of months now. They have a lovely bar but for some reason in the last few months they have closed the bar and made a temporary bar in the restaurant

Dear Nickkv, Thank you for taking the time to share your review. We are delighted that you found our staff to be pleasant during your extended stays with us. Our team is dedicated to providing warm and efficient service to all our guests, and it's encouraging to hear that their efforts have resonated with you. However, we apologize for any confusion or inconvenience caused by the changes in the bar's operations. We strive to maintain a consistent and enjoyable environment for our guests, and sometimes, during quieter periods, we adapt the space to ensure better service availability. We appreciate your understanding as we navigate these adjustments to enhance our guests' experience. We hope you were able to appreciate the other amenities offered at our hotel, such as the fitness center, the free shuttle service to and from the airport, and the variety of Belgian beers available at our bar. We hope to see you again on a future occasion. Best regards, Your Novotel Brussels Airport Team

Moderate stay, poor and stingy management/service

Примечание: Tripadvisor 1.0/5

David V Деловые путешественники - Реальные отзывы TripAdvisor

If you look for a place to be treated as a loyal Accor member you are definitely at the wrong place here. This is equally the same for the Novotel City Center Brussels and I guess all Accor facilities in Brussels are the same. No sense of loyalty, poor service, no amnesty’s, even no water in the rooms, the minibar is empty and serves pure as a furniture gadget in the rooms. However they have a mini supermarket next to the reception to buy these amenity’s you should be entitled to = rediculous. Idem for Novotel City Center.

Dear David, Thank you for taking the time to share your feedback. We regret to hear that your stay did not live up to the high standards we strive to uphold. We understand the importance of recognizing our loyal Accor members and apologize for any oversight in this regard. Our guests' comfort and satisfaction are our top priorities, and we offer a range of options, including a bottle of water provided upon arrival. Additionally, we want to clarify that our minibars serve as a convenience, and guests can purchase additional items from our 'Nomade' shop located next to the reception. Our intention is to provide a variety of choices for our guests' convenience. We also acknowledge your concerns regarding the availability of amenities. We provide a selection of amenities in all our rooms, including Fairtrade beauty products, and we are always willing to accommodate any further requests to ensure a comfortable stay. We look forward to welcoming you for a more enjoyable stay. Best regards, Your Novotel Brussels Airport Team

Clean rooms

Примечание: Tripadvisor 4.0/5

bearvcva Семьи - Реальные отзывы TripAdvisor

Good clean rooms with no wierd smells even though the hotel was a bit dated. We stayed as a family of 4, but had a small twin room unlike holiday inn which gave us an executive suite, so the room space was a bit tight. Aircon controls worked very well and we had very comfortable beds. Surprisingly the sound proofing is very good. We could not hear the aeroplanes in the room at all even though the noise was defening outside

Dear Guest, Thanks for your review about our hotel. We are delighted to hear that you found our location convenient and appreciated the shuttle service to and from the airport. Our team takes great pride in providing a warm and welcoming atmosphere, and we are glad that you felt well taken care of during your stay. We are hoping to welcome you back in the future. All the best. Your Novotel Brussels Airport Team

Below average.

Примечание: Tripadvisor 2.0/5

Alastair C Семьи - Реальные отзывы TripAdvisor

We stayed here for 1 night before an early morning flight. The hotel restaurant and waiter staff are the only real positive here. The food was good and everyone was friendly. The bedroom we had (125) wasn't great. The shower was dirty, as was the chair (which was the only place available to put clothes). I'd suggest you that the hotel maybe take dirty furniture out the rooms as sometimes no furniture is better. The same goes for the "art" on the wall... Maybe no art is better than some art... (See pictures) The beds were uncomfortable and the pillows were thin, we all woke up with sore necks. Wouldn't stay again even if it was just a convenient stop over. €120 for that night was pretty criminal.

Dear Alastair, Thank you for taking the time to share your feedback. Your kind comment about our team's service is much appreciated. We try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure our high standards are met. We are sorry to hear that we did not meet all your expectations and have taken note of your feedback which will be considered for any future changes. Best regards, Your Novotel Brussels Airport Team

Хорошее расположение, уютный номер, приветливый персонал

Примечание: отзывы клиентов 4.5/5

Анонимно Семьи - Проверенные отзывы - ALL

Всё было прекрасно, кроме обслуживания в ресторане

Уважаемая ! Приносим благодарность за отзыв о нашем отеле. Мы очень рады слышать, что Вы отметили приветливость персонала отеля. Сожалеем по поводу некоторых замечаний и обязательно обсудим их с командой. Надеемся увидеть Вас снова. Всего доброго, Your Novotel Brussels Airport Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 588 Отзывов 9/10 Расположение
  • 1 596 Отзывов 7.4/10 Номер
  • 1 772 Отзывов 8.6/10 Сервис
  • 24 Отзывов 8.3/10 Интернет
  • 700 Отзывов 6.6/10 Соотношение цены и качества
  • 643 Отзывов 7.5/10 Чистота
  • 592 Отзывов 6.8/10 Завтрак
  • 111 Отзывов 3.8/10 Напитки

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