Novotel Valenciennes bintang 4

Name: Novotel Valenciennes - ALL
Address: Rue de Maugre, Parc Activites l'Aerodrome, ROUVIGNIES, 59220, FR
Telephone: +33327211212
Rating: 4.4

Catatan tamu Avis (Peringkat ALL) 4.4/5 736 ulasan

48 fotos/video 48

Rue de Maugre, Parc Activites l'Aerodrome, 59220 ROUVIGNIES, France

Novotel Valenciennes

Hotel yang menjadikan setiap momen begitu penting

Novotel Valenciennes Aerodrome is conveniently next to the A2 highway, 10 mins from the city center, 15 mins from the Belgian border, 30 mins from Lille. On business? From the hotels location in Rouvignies, access various meeting points: Cite des Congres, ZI automobile, Serre Numerique. Passing through Valenciennes? Enjoy the Museum of Fine Arts and historic mining center at Lewarde. Relax by the pool.

Have a drink or eat in our fully renovated brasserie and immerse yourself in the world of local painter Watteau. Meeting or family event to organize? Our flexible lounges up to 200m2 adapt to your needs. Select the bedroom that matches your wish to travel alone, as a couple or as a family.

During your stay at Novotel Valenciennes, take a walk by the vineyard pond or in the alleyways of the Rhônelle garden in the center of Valenciennes. You'll be enchanted by "The Athens of the North"!

We look forward to welcoming you! Our 100% northern team will give you the warm welcome our region is famous for. See you soon at the Novotel Valenciennes.

Evelyne JOEDICKE Manajer Hotel

Keistimewaan hotel

Enclosed private car park equipped with a Tesla Supercharger
200 m2 of adaptable lounges with natural light
La Balancelle brasserie within the hotel, open to everyone
Tree-lined park and summer terrace
Non-heated outdoor swimming pool open during the summer

Akomodasi kami

Kamar

Superior Room with 1 double bed and 1 single sofa bed

Maksimum 4 orang
23 m² / 247 sq ft

Selimut 1 x Tempat tidur queen
Pemandangan: Sisi kolam renang atau Sisi kebun atau Sisi halaman

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

Classic Room with 1 double bed and 1 single sofa bed

Maksimum 3 orang
23 m² / 247 sq ft

Selimut 1 x Tempat tidur king
Pemandangan: Sisi halaman atau Sisi kebun

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

Classic Room with twin beds and 1 single sofa bed

Maksimum 3 orang
23 m² / 247 sq ft

Selimut 2 x Tempat tidur twin
Pemandangan: Sisi kebun atau Sisi halaman

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

TRIBE offer: 2 adjacent rooms

Foto non-kontrak

Maksimum 4 orang

Selimut 1 x Tempat tidur ganda dan 1 x Tempat tidur ganda

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Lokasi hotel

Novotel Valenciennes

Rue de Maugre, Parc Activites l'Aerodrome
59220 ROUVIGNIES
France

GPS:50.337038, 3.454964

+33 3 27 21 12 12

+33 3 27 21 06 02

VALENCIENNES

Railway station

Akses: 8 km / 4.97 mi 30 min walk / 10 min drive

Cinéma GAUMONT

Cinema district

Akses: 2 km / 1.24 mi 20 min walk / 5 min drive

Patinoire VAL IGLOO

Sports centre

Akses: 2 km / 1.24 mi 20 min walk / 5 min drive

Golf MARLY

Golf course

Akses: 3 km / 1.86 mi 25 min walk / 5 min drive

Théatre DENAIN

Entertainment/theatre district

Akses: 4 km / 2.49 mi 25 min walk / 8 min drive

Musée Beaux Arts

Museums

Akses: 5 km / 3.11 mi 25 min walk / 8 min drive

Théatre PHOENIX

Entertainment/theatre district

Akses: 5 km / 3.11 mi 25 min walk / 8 min drive

Théatre d'ANZIN

Entertainment/theatre district

Akses: 10 km / 6.21 mi 10 min drive

Casino Saint Amand

Casino

Akses: 15 km / 9.32 mi 20 min drive

GOLF DE MORMAL

Golf course

Akses: 20 km / 12.43 mi 20 min drive

Nungesser Aquatic Center

Sports centre

Lewarde Mining History Centre

Museums

Porte du Hainaut park

Park

Scarpe-Escaut regional park

Wood/forest

Lake Chabaud-Latour

Park

Yellow Park Prouvy

Shopping district

Petite Forêt Shopping

Shopping centre/mall

La Balancelle Brasserie

Bar

Layanan hotel

Check-in dari 12:00 - Check out sampai 12:00

Di properti

Kolam renang
Parkir
Menerima hewan
Restoran
Dapat diakses kursi roda
Wi-Fi
Sarapan
Bar
Ruang rapat
Properti 100% Bebas Rokok
Room service

La Balancelle - Brasserie Maison

Come discover our brasserie, La Balancelle, with a menu of simple high-quality gourmet cuisine inspired by local recipes and a friendly, relaxed atmosphere. Everyone meets there, so we hope to see you soon!

Pertemuan dan Acara

Jumlah Ruang Pertemuan: 5
Permukaan ruangan terbesar: 30 m² / 322.917 sq ft
Kapasitas maksimal: 20
Kapasitas maksimum untuk jamuan makan: 0

Cari tahu lebih lanjut

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.4/5 736 ulasan

Peringkat TripAdvisor 3.6/5 509 ulasan

Needs entire revamp

Charlotterose2308 Keluarga - 2024/11/11 Ulasan TripAdvisor tersertifikasi

We stayed here enroute to Disneyland Paris from UK with a 3 year old. We booked due to good experiences with Novotel Hotels before - sadly this one did not live up to expectations! The room we stayed in the ground floor, opposite the car park. It was incredibly dated and dirty. The toilet smelled of urine and hadn’t been cleaned adequately. The sofa was ripped and covered with a smelly old blanket. The walls are all artex and painted dark red (the photos are very deceiving). There was nowhere nearby to eat. The breakfast was extremely limited (continental) and one poor lady working (doing the best she could!). Lots of food had run out (toast, jam etc). The man on reception was very kind, but sadly the state of the hotel really let the staff down. This desperately needs an entire revamp. I definitely would not stay here again.

Madame, Thank you for taking the time to write to us following your stay at the Novotel Valenciennes. We are sorry that the service did not live up to your expectations, and we ask you to accept our sincere apologies. We have taken note of all of your comments and apologize for the inconvenience caused. I hope you will give us the opportunity to regain your trust during a future visit. Please do not hesitate to contact me directly. Best regards, Amaury S. Accommodation manager Novotel Valenciennes

It’s our 3rd time, for this one for the week of Christmas 2023, and it has been the best experience so far!

522vanyad Couples - 2024/01/27 Ulasan TripAdvisor tersertifikasi

A special thank you to Amaury S. for his amazing hosting management and kindness, thank you to Aurore for her creative skills in our room and for her service and kindness. Gwenn, Abdel and the whole team are simply very attentive and kind. Our room was very nice and fresh, the breakfast: various and delicious, the lobby and the dining area: very stylish and pleasant. We will come back for sure :) Vanya DD & Francois D

Dear Sir, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Odd hotel.

pete f 2023/09/11 Ulasan TripAdvisor tersertifikasi

good place to stop

dorotaraeside Solo travel - 2022/08/17 Ulasan TripAdvisor tersertifikasi

Dear Madam, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Existing issues weren't mentioned prior to our arrival, no apology or countermeasures from staff

claudiasC8485TU Keluarga - 2022/08/12 Ulasan TripAdvisor tersertifikasi

The hotel is nice but, plainly speaking, it was a hot day and we purposely chose this hotel due to the swimming pool. So when we arrived on 2nd August this year, which was a blistering hot day with over 35 degrees outside, with 2 young children in tow, keen to stay a night in a hotel with a pool on our journey to Austria, we were nonchalantly informed at reception that the pool was being fixed and was therefore unavailable on that day. Imagine the disappointment after a long journey on one of the hottest days of the year. We had even booked an option to cancel until 6pm on arrival, so a short email to inform us would have been much appreciated - either to lower the expectations of our tired, bored and overheated children, or just to book somewhere else on our way. The hotel does not mention air conditioning, so we didn't expect much, but the rooms were absolutely boiling and the fan that was in the room did nothing to cool it down. There is an 'air cooling unit' in the room but after trying to get it going and turning to reception for help we were - again quite nonchalantly - informed that this cooling unit wasn't working and they were waiting for a part to fix it. I'm intrigued after reading other reviews, as this seems to have been an issue for at least 2 years? I guess it really is time to get this sorted? The windows only let more hot air in, the aforementioned fan that was provided just moved the hot air from one end of the room to the other, and the temperature in the room finally went below 30 degrees some time after midnight, which gave us quite a short and unpleasant night of sleep. As mentioned in other reviews, I also noticed that there were very thick duvets on the bed which we instantly removed and put on the shelf. The bed sheets were more than enough and more attentive staff would have just not put them on the bed int he first place. All in all I don't blame the hot weather, rather the indifference of the staff towards their customers in a heat wave. I would have appreciated some kind of apology, maybe even an email prior to our stay to warn us that the pool is shut, and a room that is prepared for heat: for example, no duvets, curtains that had been left shut to keep the heat out, maybe a room on the shady side of the building, an offer for a free cold drink at the bar...there are myriads of ways to show your good will! As I said at the beginning, the hotel is nice, I like the reception area, the children's corner, all of it is nice, but the staff was just so demotivated and indifferent towards exhausted and overheated travellers in the face of the issues they were having (and not mentioning until they were queried), that this really spoiled our experience. The change has to come from the management: Proper communication towards customers and staff training, in order to deal with unforeseen (or quite predictable heat related) circumstances, and some investment towards the infrastructure in the hotel, because a working pool and a cool room really are a game changer on a hot day for tired travellers who are paying a good amount of money for a relaxing night in a hotel that mentions a pool on their website.

Dear Madam, Thank you for taking the time to write to us following your stay at the Novotel Valenciennes. We are sorry that the service did not live up to your expectations, and we ask you to accept our sincere apologies. We have taken note of all of your comments and apologize for the inconvenience caused. We regret that you suffered from the heat in your room. We just went through a heat wave and our air cooling system was unable to cope with the very hot weather. We are sincerely sorry and apologize to you. I hope you will give us the opportunity to regain your trust during a future visit. Please do not hesitate to contact me directly. Best regards, Amaury S. Accommodation manager Novotel Valenciennes

Dalam Kemitraan dengan TripAdvisor

Peringkat pengguna web

Pengguna web lain yang memberikan peringkat untuk hotel kami

166 ulasan 9.1/10 Lokasi
366 ulasan 5.9/10 Kamar
423 ulasan 9.2/10 Pelayanan
6 ulasan 8.8/10 Internet
166 ulasan 7.1/10 Sarapan
147 ulasan 6/10 Suasana
125 ulasan 5.6/10 Kebersihan

37 ulasan 9.1/10 Lokasi
68 ulasan 5.7/10 Kamar
85 ulasan 8.8/10 Pelayanan
31 ulasan 7.2/10 Sarapan
31 ulasan 5.8/10 Suasana
26 ulasan 5.2/10 Kebersihan

19 ulasan 8.9/10 Lokasi
82 ulasan 5.4/10 Kamar
86 ulasan 9.2/10 Pelayanan
29 ulasan 5/10 Suasana
28 ulasan 6.7/10 Sarapan
24 ulasan 5.7/10 Kebersihan
8 ulasan 3.4/10 Kesepadanan nilai

20 ulasan 9.2/10 Lokasi
39 ulasan 5.9/10 Kamar
52 ulasan 9.4/10 Pelayanan
21 ulasan 6.8/10 Sarapan
13 ulasan 5.6/10 Kebersihan
10 ulasan 5.7/10 Suasana

6 ulasan 9.2/10 Lokasi
11 ulasan 5.2/10 Kamar
16 ulasan 9.3/10 Pelayanan
9 ulasan 6.7/10 Kenyamanan
5 ulasan 5.4/10 Kebersihan

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Semua hotel kami di Rouvignies

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.

Novotel Valenciennes bintang 4

Deskripsi

Keistimewaan hotel

Akomodasi kami

Superior Room with 1 double bed and 1 single sofa bed

Classic Room with 1 double bed and 1 single sofa bed

Lokasi hotel

Akses dan Transportasi

Layanan hotel

La Balancelle - Brasserie Maison

BAR

Sarapan

Kolam renang

Pertemuan dan Acara

Ulasan tamu kami

Peringkat pengguna web

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