Novotel Thalassa Le Touquet 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,387 件のレビュー

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Novotel Thalassa Le Touquet - Image 4
Front de Mer, BP 214, 62520 Le Touquet, France

説明

ホテルのその他の情報

  • Breathtaking sea views

  • Free access to the heated seawater swimming pool

  • Restaurant with fabulous sea view

  • Spa and Thalasso treatments, fitness

  • Two charging stations for Electra electric vehicles

当ホテルの客室

ホテル所在地

Novotel Thalassa Le Touquet

Front de Mer, BP 214
62520 Le Touquet
France

GPS:50.51445, 1.57859

電話番号
ファックス +33 3 21 09 85 10

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,387 件のレビュー

トリップアドバイザーの評価  3.5/5  2,666 件のレビュー

An ideal place for the short break

トリップアドバイザーの評価 5.0/5

krzys1970 トリップアドバイザー認証口コミ

We spent 4 fantastic days at this hotel in mid August. Though hotel was fully packed with guests, the service quality remained very high due to the professionalism and friendliness of the hotel’s staff. We enjoyed the dinners in the hotel’s restaurant which were very good and not extremely pricey. Breakfast choice was wide and tasty. We also enjoyed some spa treatments and the pool, with the latter being quite busy on rainy days. Direct access to the beach provides for unique walking experiences because the beach is beautiful and generally clean. Thanks very much for making our stay great!

Back in Le Touquet

トリップアドバイザーの評価 4.0/5

Stephen B トリップアドバイザー認証口コミ

Just back from another stay at this hotel. The best location in Le Touquet for the beach. We had a large room with a sea-view balcony and a huge bathroom with double shower and egg-shaped bath. Rather grand. Great breakfasts with everything you could want. Large salt water swimming pool that was not crowded. The only slight negative was the long wait and poor service at dinner on the first night. From then on we ate out.

Mixed feelings

トリップアドバイザーの評価 3.0/5

bobbsie11841 ファミリー - トリップアドバイザー認証口コミ

Stayed for one night as a family of 4 prior to heading back to Calais. The main draw for this hotel is the beach and the pool. Be aware the pool is a salt water pool if you have small children. We were aware of this prior to booking and quite enjoyed it, despite it being rather chilly. Towels and robes were supplied for the adults. Changing rooms and lockers available. The beach was down a steep dune and was lovely to enjoy before checking in. Our room was nice but basic and felt very small compared to other family rooms we’ve stayed in this week. The sofa style bunk bed felt very much squeezed into the room leaving not much room to manoeuvre around the room. We were pleased to see a pod coffee machine and the beds were comfortable. Our experience at the restaurant was somewhat mixed. We had a wonderful sea view from the table which was fabulous but we felt like we were dumped in family corner as we had children, no offer of bread with our meal etc. We found service to be a bit dry and considering what we paid for our meal, it was a small portion. Impressed with the kids menu which had a good choice. Overall, we left feeling quite underwhelmed by the room and service experienced within the restaurant. We paid around £400+ with dinner and felt that our experience didn’t live up to the cost.

Dear BobbsieB, Thank you for sharing your detailed feedback following your recent stay with us. We are delighted to hear that you enjoyed the beach and salt water pool, along with the provision of towels and robes. However, we regret to learn that the size of the family room did not meet your expectations and that you found the service in the restaurant to be somewhat lacking. Your comments regarding the portion size and overall experience have been duly noted and will be shared with the relevant teams for further improvement. We appreciate your feedback regarding the room and restaurant service, and we will strive to enhance our guests' experiences in the future. We hope to have the opportunity to welcome you back to provide an improved experience that aligns more closely with our standards. Service Clients Thalassa Sea & Spa Le Touquet

Could be great but need to sort breakfast.

トリップアドバイザーの評価 3.0/5

kt_winchester トリップアドバイザー認証口コミ

On the edge of town but a nice enough, mostly flat, 15 minute stroll down the seafront. Saltwater pool was nice with a few swim floats and lots of towels provided. Nowhere near enough sun loungers outside and people hog them all day rather than removing towels when they go off for lunch. Bar very nice but expensive. Fun watching the tide go into for miles then appear later right outside the hotel. Room nice and clean except for a sandy floor the entire time we stayed, including when we arrived. Air con decent. Towels fluffy but shower water pressure and temperature fluctuates wildly. TV in room bigger than the one we have at home!!! Kids loved the funky sofa bed/bunk beds. Our bed was big and comfortable enough but the mattress topper/protector made it sweaty! BUT by far the biggest problem is the queue for breakfast. It is from 06.30 to 10.00 and I think they need to experiment with making it later as we queued for over 20 minutes at 09.10 in the morning every day plus when we were seated there were at least six empty tables. The staff were all busy but maybe there aren't enough? Otherwise a lovely stay.

Dear kt_winchester, Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed various aspects of your stay, such as the saltwater pool and the beautiful seafront location. We appreciate your observations regarding the availability of sun loungers and the maintenance of cleanliness in the rooms. Your feedback on the breakfast queue is duly noted, and we will review the timing to enhance the guest experience. Our team will also address the issues with water pressure and temperature consistency in the showers. We are glad to know that your children enjoyed the sofa bed/bunk beds and the amenities in the room. We hope to welcome you back for an improved experience. Service Clients Thalassa Sea & Spa Le Touquet

Best location

トリップアドバイザーの評価 5.0/5

Marine J ファミリー - トリップアドバイザー認証口コミ

We always spend a week in that hotel during the summer. The location is amazing as it is right on the beach. The restaurant has sea views all around. The breakfast buffet is huge and varied. The swimming pool is huge. There is also a small steam room in the pool area. The staff are all very nice, a special thank you to Elodie for booking our table every night, Flore for being a lovely waitress and Laurent for always being friendly. The rooms could do with more drying space for towels and swimsuits. We like to have dinner at the restaurant there, you have a menu of the day option that is great, the presentation is always nice and the food tasty. There is a promenade to get to the town centre, it takes approximately 20 minutes by foot and you can also walk on the beach. There is direct access to the beach from the hotel with outdoor shower but the only thing is that you have to go over big rocks to get to the sand, it would be good to have a little path! Always a pleasure to stay there and we look forward to coming back every year.

We very much appreciate your comments regarding your stay at the Novotel Thalassa Le Touquet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

との提携 TripAdvisor

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