第戎南部诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,189 评论

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第戎南部诺富特酒店 - Image 1
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11 route de Beaune, 21160 马尔萨奈拉科特, 法国

描述

酒店其他优惠

  • 设有带顶露台的酒吧和餐厅，可欣赏泳池景观

  • 餐厅以及供应当地葡萄酒的葡萄酒吧，带露台

  • 7 间模块化会议室，最多可容纳 120 人

  • 我们酒店已荣获"绿钥匙"认证

  • 靠近高速公路，从这里出发可前往葡萄酒之路

我们的客房

预订此酒店

酒店位置

第戎南部诺富特酒店

11 route de Beaune
21160 马尔萨奈拉科特
法国

GPS:47.279338, 5.007395

电话
传真 +33 3 80 51 59 01

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Les Climats - Brasserie Maison

可满足您的任何就餐方式和就餐时间。简单、健康、美味的菜肴。全天随时都有餐饮服务可满足您的需求。您可以在餐厅、露台、酒吧或客房内静享远离尘嚣的片刻安宁

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,189 评论

TripAdvisor 评级  3.1/5  346 评论

Coeliac's not catered for

Tripadvisor 评级 3.0/5

Chris F 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Heidi, First of all, thank you for your loyalty over the past 30 years — and for taking the time to share your concerns in such a detailed and thoughtful way. We are sincerely sorry that your most recent experience with us fell short of expectations, particularly in regard to the gluten-free options at breakfast. We fully understand the seriousness of Coeliac disease, and it is clear that we did not meet the standard you — quite rightly — expect from an international hotel chain, especially as a returning guest. We are grateful to you for acknowledging Loubna’s dedication and support — we will be sure to pass along your kind words to her. Your feedback has been shared with our food & beverage team, and we are actively reviewing how we can better cater to gluten-free dietary requirements going forward. The suggestion to include packaged, certified gluten-free options such as Schär is a valuable one, and we will explore this further. In the meantime, please do not hesitate to contact us directly ahead of your stay in August so we can ensure your son and yourself are properly looked after. You deserve to feel safe and welcome at breakfast like any other guest. We truly hope to make your next visit a much more satisfying and inclusive experience. Warm regards,

Awful experience

Tripadvisor 评级 1.0/5

James F 经 TripAdvisor 认证的评论

Dear James, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that both of your stays with us were uncomfortable, and we deeply regret the inconvenience caused by the air conditioning system. We understand how important a good night’s sleep is, especially when traveling with children, and we are truly sorry that the room temperature impacted your rest. Unfortunately, the system in place does rely on outside temperatures to switch modes, and we recognize this can be frustrating when the indoor climate becomes uncomfortable. We’re sorry we were unable to offer a satisfactory solution during your stay, and we fully understand your disappointment. Your feedback has been shared with our technical and management teams for further review. Despite this experience, we hope you might consider giving us another chance in the future under better conditions. Kind regards,

Really awful.

Tripadvisor 评级 1.0/5

Darren W 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Darren, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. Cleanliness and comfort are top priorities for us, and we regret that your room did not reflect our usual standards. Please be assured that we are taking your comments very seriously, and we are addressing the issues you mentioned with our housekeeping and maintenance teams to ensure they are promptly corrected. Your impressions are far from what we strive to offer, and we are genuinely sorry for the discomfort caused during your stay. If you are open to it, we would appreciate the opportunity to discuss your experience further and restore your trust in us. Please feel free to contact us directly. Kind regards,

Pretty decent stay but the hotel was overwhelmed on a peak Saturday

Tripadvisor 评级 4.0/5

tiberius_nero 经 TripAdvisor 认证的评论

Hello there ! Thank you for taking the time to share such a detailed review of your stay. We're pleased to hear you appreciated the upgrade as an Accor member, and that you enjoyed your dinner and breakfast with us. That said, we're truly sorry that your experience was impacted by the high occupancy and the resulting disturbances. We understand how frustrating it can be to deal with noise, especially late at night or early in the morning, and we regret the inconvenience this caused you. Regarding the presence of dogs in the dining areas, we do follow a pet-friendly policy, but we also expect owners to ensure their pets are well-behaved and do not disturb other guests. Your feedback will help us reflect on how we can better manage these situations in the future. As for dinner service, we apologize for the extended waiting time. Our team was indeed facing a particularly busy evening, and we appreciate your patience and understanding. We’re grateful for your constructive feedback and hope to welcome you back under calmer circumstances to offer you a more seamless experience. Kind regards,

Unfortunately pretty terrible

Tripadvisor 评级 2.0/5

Seb1124 Couples - 经 TripAdvisor 认证的评论

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其他网络用户评价我们的酒店

  • 328 评论 8.6/10 位置
  • 1,056 评论 4.8/10 房间
  • 765 评论 8.1/10 服务
  • 9 评论 7.6/10 上网
  • 566 评论 4.1/10 舒适度
  • 454 评论 4.9/10 食物
  • 440 评论 6.6/10 早餐
  • 318 评论 4.5/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。