ノボテル シャルトル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 662 件のレビュー

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説明

ホテルのその他の情報

  • 無料の専用屋根付き駐車場

  • ホテル内でケータリングをご利用いただけます

  • ファイバーWi-Fi

  • エキシビションセンターの近く、自然光が入る設備の整ったミーティングルーム5室を完備しています。

  • 電気自動車用充電スタンドをご利用いただけます。ホテルの状況によりご利用いただけない場合があります。

当ホテルの客室

ホテル所在地

ノボテル シャルトル

5 Ter Ave. Marcel Proust, BP 817, CHARTRES CEDEX
28000 シャルトル
フランス

GPS:48.452821, 1.530401

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

A L'EPICERIE

ビジネスでの会食や楽しいひとときに、シェフが季節の食材を使ったレシピでおもてなしいたします。改装されたレストランやプールサイドのテラスでお料理をお楽しみいただけます。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  662 件のレビュー

トリップアドバイザーの評価  4.0/5  873 件のレビュー

2024エクセレンス認証

Restaurant service let the side down

トリップアドバイザーの評価 3.0/5

Bzag トリップアドバイザー認証口コミ

Rooms were fine, reception helpful but awful service in the restaurant. No initial drink order offered then made to wait ages to order food. Then only half of two main courses arrived. After promises of 'just two minutes', the rest arrived about 20 minutes later by which time the meals had gone cold. Surprising as the french prize so highly the dining experience. It was not just us though we noticed another table waiting an extremely long time to order. And what is more disappointing is that the food itself was very good. Such a shame that the poor service let the restaurant down and let the hotel down.

Nice modern hotel in good location but too dog friendly

トリップアドバイザーの評価 3.0/5

toomanybeds Couples - トリップアドバイザー認証口コミ

Executive room clean and well equipped (apart from broken safe) but dinner ruined by roaming dogs sniffing around our feet in the restaurant. No segregation of dogs to one area. Service variable, Accor seem to be struggling to get staff like everyone else. Parking good, location by A11 motorway very convenient. No-one seems to know what the express breakfast is. The Accor restaurant menu seems universal across their properties and after a few stays the choice is exhausted. A good place to stay to visit Chartres as the bus stop to the centre is just outside the property.

Impressive Novotel with great restaurant

トリップアドバイザーの評価 5.0/5

WanderLustMust ファミリー - トリップアドバイザー認証口コミ

Really impressive Novotel with a great bar and restaurant. This was one night stopover after arriving in Paris from Australia. Wasn’t expecting much and the location didn’t appeal but once closer and inside it was a standout quality Novotel. Would recommend if wanting a night outside of Paris before and after travelling.

Dreary, expensive, average to below average.

トリップアドバイザーの評価 3.0/5

Falcoflyer Solo travel - トリップアドバイザー認証口コミ

Just a dull average hotel. The bar and restaurant area was being refurbished, so not what one would hope got after a long drive. Food though was quite pleasant. Breakfast poor, run out of various items and slow to replenish. Beduncomfortable, room really freaky, but clean. Only two little tiny milks for coffee in the room, and only two instant coffee things, really very mean considering the cost which was approaching 170 euros for the one night. Staff ok, sort of helpful. Just really poor value.

Terrible service

トリップアドバイザーの評価 1.0/5

Altearetired Couples - トリップアドバイザー認証口コミ

We used this as an overnight stop and the service is disgusting. We had eaten a heavy lunch earlier in the day so requested some bar food. We were given a bar menu and decided on two croque monsieur. Even though they had given us the bar menu they then refused to serve us food in the bar and insisted that we go in the restaurant saying we could order it in there. On going into the restaurant we were told that bar food was unavailable in the restaurant. We had experience of the restaurant menu the previous night in the Novotel Narbonne, the menu is limited and does not cater for small meals. The staff did nothing to assist with providing some light food and appeared to not really care about it.Two French gentlemen who were at the hotel for business purposes and had overheard our conversations with the staff advised us not to eat in the hotel saying it was terrible. There was no manager on the premises only inexperienced reception staff and rude bar and restaurant staff. At the bar we had a Coke and a bottle of water, my wife was offered a plastic glass for her water and had to ask for a glass one. The person who served her just raised their eyes and slammed a glass down on the bar. This person turned out to be the restaurant manager. We are now sat in our room with no food as they refuse to provide room service which I thought was a requirement for a 4 star Hotel. The room is hot and humid as they have turned the air conditioning off. I have booked breakfast in the morning but now we do not wish to eat here so it will be interesting to see if they try to charge us for breakfast! Take our advice and don't stay here, 4 star hotel and 1 star service.

との提携 TripAdvisor

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