枫丹白露尤里诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 982 评论

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描述

酒店其他优惠

  • 超过 1,000 平方米(10,764 平方英尺)的会议室和会议设施

  • 餐厅带露台,供应当地美食。

  • 距枫丹白露宫仅 10 分钟路程

  • 研究所、全年室外温水泳池、桑拿房、健身房。

  • 酒店完全禁烟

我们的客房

酒店位置

枫丹白露尤里诺富特酒店

Route Nationale 152, Chemin de Melun, Ile -de France
77760 尤里
法国

GPS:48.349362, 2.607622

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

Visit our restaurant and taste our dishes made with local and seasonal produce. Open 7 days a week. Enjoy the sun soaked terrace with its summer vibe.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  982 评论

TripAdvisor 评级  3.7/5  1,188 评论

Return visit of many!

Tripadvisor 评级 4.0/5

Brenda S Couples - 经 TripAdvisor 认证的评论

I’ve reviewed this hotel before as we have visited many times over the last 30 years. We are currently spending a few days here. The location is perfect for us. As others have said, the rooms are a little dated, but we have always had a very clean room. We’ve had a very nice meal in the restaurant tonight and despite being very busy, the service was quick and very pleasant. The best thing about staying here is the very warm welcome you receive from the staff. The staff on reception and in the bar and restaurant are very pleasant and helpful. Service with a smile! Very safe parking and well located for autoroute, Fontainebleau and the surrounding climbing in the forest. We will always return.

Dear Guest, Thank you so much for your kind words and for your loyalty over the past 30 years. We are delighted to hear that you enjoyed your stay with us once again and that our location, restaurant, and especially our team’s warm welcome contributed to a pleasant experience. Your feedback regarding the rooms is noted, and we continually strive to maintain comfort and cleanliness for all our guests. It is always a pleasure to welcome returning guests like you, and we very much look forward to seeing you again in the future. Best regards, Marion Front Office Manager

Beautiful stopover not far from motorway

Tripadvisor 评级 3.0/5

LaohuPenang 经 TripAdvisor 认证的评论

Beautiful environment, outdated hotel and grumpy staff. easy access from the A6 motorway, plenty of parking, delicious food. message to management: staff training, smile at your customers

Dear Guest, Thank you for sharing your feedback. We are glad that you appreciated our location, easy access from the A6 motorway, parking, and the quality of our food. We take note of your comments regarding our staff and will continue to work on training and customer service to ensure a welcoming experience for all our guests. We hope to have the opportunity to welcome you again and provide a fully satisfactory stay. Kind regards, Marion Front Office Manager

Tripadvisor 评级 3.0/5

JT14 经 TripAdvisor 认证的评论

Down at heel. Room smelt a bit. Chairs were stained, in a way that could have been solved with an upholstery cleaner. Car park was broken up, half mud. I arrived at 11pm and left at 7am, so it was fine. But not great. Bottom end of the Novotel standard. But it has Tesla chargers, and is super close to the A6. Which were important for me!

Dear Guest, Thank you for taking the time to share your feedback following your stay. We’re sorry to hear that certain aspects of your experience did not meet the usual Novotel standards, particularly regarding the condition of the room and car park. Your comments are valuable, and we will pass them along to the relevant teams for immediate attention and improvement. We’re glad, however, that you appreciated the Tesla chargers and the convenient access to the A6 — we know how important those can be for our guests on the move. We hope to have the opportunity to welcome you again and offer a stay more in line with your expectations. Kind regards, Marion Front Office Manager

Not recommended. Only for light travellers.

Tripadvisor 评级 3.0/5

Joseph C Friends getaway - 经 TripAdvisor 认证的评论

Stayed in this hotel with a group of tourists. Check in - messy because the staff did not know how to print the room list. Wasted a lot of time sorting the rooms. Eventually, I had read directly from the computer. Hotel rooms - Basic and simple. Water cannot control properly Although website states recently renovated - but I feel they need to renovate again. Rooms numbering is very confusing as most rooms are spread across ground floor and first floor. Unlikely other hotels - the room’s first digit indicates the floor. This hotel - the first digit does not mean - the floor. Very confusing. No lifts and no help from the staff for luggages. I had some old folks staying in the 2nd floor- the duty manager refused to help and insisted on €4 per luggage although another male staff was willing to to help for free - but the manager refused. Does not justify the 4 star rating. Not recommended unless u have no other options.

Dear Joseph Chai, Thank you for taking the time to share your feedback. We are sorry to read that your experience did not meet your expectations, and we would like to clarify a few points for the sake of transparency. Upon your group’s arrival, our team did correctly indicate the location of all rooms. Additionally, all room keys were prepared in advance to ensure a smooth check-in. However, due to a recent software change, we unfortunately no longer have access to the same group arrival list format, which may have caused some delays. We apologize for any inconvenience this may have caused. Regarding the room numbering and layout, we understand it may differ from what you are used to, and we appreciate your comment, which will help us improve our explanations in the future. As for the absence of elevators, this is a known feature of our property and is clearly communicated to the tour operator prior to arrival. The luggage assistance service is indeed available as an optional extra, which allows us to allocate the appropriate staff when needed. We regret if this was not clearly conveyed to your group beforehand. Please rest assured that your comments have been shared with the relevant teams, and we remain committed to improving the guest experience. Best regards, Marion Responsable Hébergement

Earplugs required

Tripadvisor 评级 3.0/5

jenksmail 经 TripAdvisor 认证的评论

I only stayed overnight travelling through so can not comment on additional facilities the hotel has. The rooms are a little basic but comfortable enough, there was a mix of pillows - some very soft and some firm. Shower was decent, rituals body wash and shampoo was nice.. the only issue I had, the walls/ceilings are paper thin. Unfortunately the room above had a very squeaky mattress… earplugs definitely required. Breakfast was nice, a mix of cooked and pastry/cereal. Lounge/reception was nice with an open fire and pool table. All in all, an ok hotel

Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you found our breakfast enjoyable, and that you appreciated the lounge area, the open fire, and the pool table. We’re sorry to hear that the noise from the room above affected your stay. We understand how important a good night’s sleep is and we will certainly look into ways to minimize noise for future guests. We’re also pleased to hear that you liked the body wash and shampoo, as well as the comfort of your room overall. Thank you again for your feedback, and we hope to welcome you back for a more peaceful stay next time! Best regards, Marion Responsable Hébergement

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其他网络用户评价我们的酒店

  • 377 评论 8.9/10 位置
  • 689 评论 5/10 房间
  • 728 评论 8.5/10 服务
  • 361 评论 5.9/10 氛围
  • 300 评论 8.7/10 早餐
  • 300 评论 4.1/10 清洁度
  • 262 评论 5.4/10 设施
  • 36 评论 9.2/10 酒吧和饮品

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