尤里枫丹诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 850 评论

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描述

酒店其他优惠

  • 超过 999 平方米(10,750 平方英尺)的休闲区和会议室

  • 餐厅带露台,供应当地美食。

  • 距枫丹白露宫 10 分钟路程

  • 诊所、全年开放的温水室外游泳池、桑拿、健身房

  • 酒店完全禁烟

我们的客房

酒店位置

尤里枫丹诺富特酒店

Route Nationale 152, Chemin de Melun, Ile -de France
77760 尤里
法国

GPS:48.349362, 2.607622

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

欢迎您前来我们的餐厅,品尝用当地时令食材制作而成的美味佳肴。每周 7 天营业。您还可以使用我们带开放式厨房的阳光露台。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  850 评论

TripAdvisor 评级  3.5/5  1,135 评论

Very helpful staff

Tripadvisor 评级 4.0/5

Beeanddee Couples - 经 TripAdvisor 认证的评论

We have been coming to this hotel for nearly 30 years. Sometimes we use it as a stopover for travelling further south because it is so conveniently situated. On some of our other visits we have stayed for over a week to go climbing in the forest of Fontainebleau. The rooms are clean and the beds are comfortable, although could perhaps benefit from an update. The restaurant has improved over the last few years and I like the ‘suggestions de jour’. However, the jewel in the crown for this hotel is without doubt the staff. The staff who have worked there for many years recognise us and greet us most warmly. We speak a little bit of French, but the receptionists on the desk can usually manage some English too, to help explain things. On our last visit (this month) we had a small problem in the restaurant on our first night. I explained what had happened to Julie on reception and she very promptly sorted this out for us, quickly and to our benefit. The following evening, an excellent waiter made sure we were well looked after. (I’m sorry I don’t know his name but he was working on September 16th) All of the bar staff and restaurant staff were most pleasant and many thanks to Julie. We look forward to our next visit.

Bonjour, Merci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que vous revenez dans notre hôtel depuis près de 30 ans et que vous appréciez son emplacement pratique. Nous sommes heureux que nos chambres soient à votre goût, bien que nous prenions note de votre suggestion pour les mettre à jour. Nous sommes également enchantés que vous ayez remarqué les améliorations de notre restaurant et que nos suggestions du jour vous plaisent. Un grand merci pour vos gentils mots à propos de notre personnel, en particulier de Julie et de l'équipe du restaurant. Nous sommes fiers de leur dévouement et de leur attention envers nos clients. Nous sommes impatients de vous accueillir lors de votre prochaine visite et espérons que vous passerez encore un excellent séjour parmi nous ! Cordialement, Marion Responsable Hébergement

Really disappointing

Tripadvisor 评级 2.0/5

Izzywizz_8 家庭住宿 - 经 TripAdvisor 认证的评论

Really disappointing. Definitely not a 4 star hotel - very shabby and photos bear no resemblance to reality. Rooms and hotel in serious need of repair never mind cosmetic work. Limited choices in the restaurant although good except of the profusion of flies. Stayed here 12 years previously and it was fine. It was busy but suspect that it is chosen for convenience and proximity to the motorway.

Dear izzywizz_8 Thank you for taking the time to share your feedback about your recent stay with us. We sincerely regret that your experience did not meet the standards you expected and deserved. Your comments about the condition of our rooms and the hotel’s overall appearance are concerning, and we apologize that the property did not reflect the 4-star quality we strive to offer. We are aware that some areas of the hotel are in need of significant repair and refurbishment, and we are currently planning updates to improve our facilities. Your feedback is invaluable in guiding these efforts and ensuring that our future guests have a more enjoyable experience. Regarding your dining experience, we are pleased to hear that you enjoyed the food, but we are sorry for the inconvenience caused by the presence of flies. We will address this issue promptly to enhance the atmosphere of our restaurant. We appreciate your loyalty in choosing our hotel again after 12 years, and we are disappointed that we did not live up to your previous visit. Your feedback serves as a critical reminder of the areas where we need to improve. Thank you for bringing these issues to our attention. We hope you will consider staying with us again in the future so we can provide you with a much better experience. Kind regards,

最多也就是一个三星酒店

客户意见评级 3.0/5

匿名 商务住宿 - 所有已确认评论

非常糟糕的入住体验! 三点不能按时入住,等到快四点了才给了房间。结果拖着行李到房间发现居然没有打扫! 前台员工极不专业,而且毫无服务态度。 楼道中有一股子尿骚味。 餐厅里苍蝇乱飞。 早餐餐厅角落的食物上居然有蜘蛛网。

Monsieur L., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Fontainebleau Ury. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, Très cordialement, Marion Cheffe Réception

Convenient position

Tripadvisor 评级 4.0/5

Beeanddee Couples - 经 TripAdvisor 认证的评论

Staff are always welcoming and friendly. Breakfasts are also very good. I would like to see more freshly cooked food and choice on the dinner menu. We didn’t use the pool but probably would if we had more time.

Dear Beeanddee, I thank you for your comments about your stay at Novotel Fontainebleau-Ury. It's a please to read your feedback about our staff and our breakfasts. Awaiting to welcome you again. Best Regards,

Off the beaten track

Tripadvisor 评级 4.0/5

LaohuPenang Couples - 经 TripAdvisor 认证的评论

Agree with other reviews that this hotel is in a secluded location, with plenty of ouside activity. The staff are very helpful, special mention Magali! The building is dated and in need of refurbishment.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 266 评论 8.8/10 位置
  • 511 评论 5.5/10 房间
  • 584 评论 8.6/10 服务
  • 5 评论 3.8/10 上网
  • 224 评论 8.9/10 早餐
  • 203 评论 5.6/10 设施
  • 198 评论 4.2/10 清洁度

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