Novotel Imagicaa Khopoli 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.1/5 1.360 Bewertungen

Bestpreisgarantie
Novotel Imagicaa Khopoli - Image 1
Novotel Imagicaa Khopoli - Image 2
Novotel Imagicaa Khopoli - Image 3
Novotel Imagicaa Khopoli - Image 4
30/31, Sangdewadi,, off Mumbai-Pune Express Highway, Khopoli- Pali Road, Khalapur, 410203 Khopoli, Indien

Beschreibung

Hotel-Extras

  • Lage in einem der beliebtesten Freizeitparks Indiens - Imagicaa

  • Günstige Lage neben dem Themenpark Imagicaa und dem Wasserpark Imagicaa.

  • Engagiertes Team für Aktivitäten und Unterhaltung im Hotel

  • Gehobenes Restaurant mit internationaler Küche, hauseigene Lounge-Bar.

  • Lebendige Geschichte, Live-Comic-Figur im Hotel.

Unsere Unterkünfte

Lage des Hotels

Novotel Imagicaa Khopoli

30/31, Sangdewadi,, off Mumbai-Pune Express Highway, Khopoli- Pali Road, Khalapur
410203 Khopoli
Indien

GPS:18.767, 73.280667

Tel
Fax +91 2192 712 689

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

THE SQUARE

Das Square-Menü wird unter Verwendung der feinsten Zutaten zubereitet und wird jedem Geschmack gerecht. Um der guten Laune Genüge zu tun, haben unsere Getränkespezialisten die feinsten Korn- und Malzbrände aus aller Welt für den Ausschank ausgewählt.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.1/5  1.360 Bewertungen

TripAdvisor-Gesamtwertung  4.4/5  1.909 Bewertungen

Zertifikat für Exzellenz 2024

NO RESPONSE ON PHONE OR BY EMAIL

Note Tripadvisor 1.0/5

rak9997 Zertifizierte TripAdvisor Bewertung

The phone number of the hotel is unreachable. Called several times and there was no response . Even try to contact through email but there was no response. It is difficult to contact this hotel for booking a room.

Disappointing Stay at Novotel Imagicaa Khopoli - Below Expectations for Accor Members

Note Tripadvisor 2.0/5

VidhiD36 Zertifizierte TripAdvisor Bewertung

My partner and I recently stayed at Novotel Imagicaa Khopoli as Accor members, and unfortunately, our experience fell well short of the standards we've come to expect from the Novotel brand. **The Good:** The hotel's location is genuinely spectacular, offering a unique view of the Imagicaa theme park. Watching the rides in action from the property creates an exciting atmosphere, and this remains the highlight of our stay. The check-in process was straightforward and efficient. **The Disappointing Reality:** *Rooms - Claustrophobic and Poorly Maintained:* Our room felt more like a cell than a comfortable retreat. With no balcony access and no windows for ventilation, the space was stuffy and claustrophobic. Cleanliness was subpar, and the room itself was very basic, lacking the comfort one expects from a Novotel property. *Room Service and Amenities - Shockingly Inadequate:* Essential items were missing from our room, including bottled water, slippers, and even towels. The kettle was filthy and unusable, while the hair dryer didn't work at all. These aren't luxury requests but basic hospitality standards that simply weren't met. *Food - Repetitive and Uninspiring:* We opted for the full board meal plan, which proved to be a regrettable decision. The food was disappointingly repetitive, with the same dishes reappearing across different meals under different names. There was minimal variety, and the overall quality didn't justify the meal plan cost. *Service - Indifferent and Unresponsive:* The staff seemed disengaged, with no warm greetings or genuine hospitality. When we raised our concerns with Mr. Kunal and Mr. Jitendra, their response was dismissive, showing little interest in addressing our issues. The checkout process took nearly an hour, adding insult to injury. *False Advertising:* Display boards throughout the hotel advertised various activities, but when we inquired, we were told none were actually happening. This felt misleading and added to our disappointment. *Sleep Disruption:* Loud music blared through the property at 7 AM, abruptly ending any chance of a peaceful morning. This showed complete disregard for guest comfort. **The Accor Member Experience - Non-existent:** Despite informing the staff that we were Accor members, we received no recognition, benefits, or special consideration. Our loyalty to the brand seemed to mean nothing at this property. **Final Verdict:** This was a thoroughly disappointing experience that falls far below Novotel's usual standards. Between the poor room conditions, substandard service, repetitive food, and complete indifference to guest concerns, I cannot recommend this property. The stunning view of Imagicaa simply cannot compensate for such fundamental failures in hospitality. Unless significant improvements are made to service standards, room maintenance, and staff training, I'd suggest looking at alternative accommodations in the area. **Would I return?** No. **Would I recommend?** Only if you're solely interested in the theme park view and have very low expectations for everything else.

Good hotel recommendated for stay

Note Tripadvisor 5.0/5

Flyer06830199051 Zertifizierte TripAdvisor Bewertung

Good hotel Good service given by mangesh palve and kishore patil clean room Good room amenities courteous staff over all Good hotel recommended for stay

Dear Guest , Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated the service provided by our staff, particularly Mangesh Palve and Kishore Patil. Your kind words inspire us to maintain our high standards of cleanliness and hospitality. Goodbye, Anil Chavan General Manager, Novotel Imagicaa Khopoli

Best to get married here

Note Tripadvisor 3.0/5

147eurekai Zertifizierte TripAdvisor Bewertung

Very dismal front desk experiences both at checking and terrible at checkout grumpy staff At checkout staff was best described as stern wanted my credit card first and printed bill later Room allocated was too noisy Suggest when you have wedding parties block business guests in upper floors away from noise Some challenges with food No thank you no feedback about the stay when I asked stapler just abruptly handed it rather than staple it Common sense is not common

Dear Guest , Thank you for your feedback regarding your recent stay at Novotel Imagicaa Khopoli. We sincerely apologize for the experience you had at the front desk during both check-in and check-out. Your comments regarding the demeanor of our staff will be taken into consideration for future training. We regret that the room allocated did not meet your expectations due to noise levels, and we appreciate your suggestion regarding room assignments during wedding events. Additionally, we acknowledge your concerns about food service and staff interactions, and we will address these issues internally to enhance our guest experience. Thank you for your valuable insights. Kind regards, Anil Chavan General Manager, Novotel Imagicaa Khopoli

Bien loin des standards Accor pour un hôtel 5 étoiles

Note Tripadvisor 2.0/5

Tib35 Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Cet hôtel est sans doute génial pour une clientèle locale, mais pour un hôtel du groupe Accor, c’est vraiment médiocre, ce n’est pas du tout au niveau d’un vrai hôtel 5 étoiles. Je suis très déçu en raison d’un manque d’hygiène et de propreté global au niveau de cet hôtel: - j’ai été malade toute la nuit après avoir mangé au restaurant le soir - au petit déjeuner, il ne faut pas mettre du beurre à côté d’un grille pain, c’est un basique de la sécurité alimentaire. Le beurre doit toujours rester frais - il y a pleins de serveurs qui ne maîtrisent pas du tout le service… le minimum est d’avoir les mains et les ongles propres - les cuisiniers utilisent leur téléphone portable en cuisine . Il ne faut pas car c’est source de transmission de bactéries, c’est une règle basique pour éviter que les clients tombent malades - la chambre est hyper humide, le sol collant et le jet de la douche à moitié cassée Bref, si vous êtes un client international, évitez cet hôtel

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So bewerten andere Internetnutzer unser Hotel

  • 413 Bewertungen 9/10 Lage
  • 1.288 Bewertungen 7.8/10 Zimmer
  • 4.246 Bewertungen 9.1/10 Service
  • 22 Bewertungen 6.1/10 Internet
  • 2.084 Bewertungen 9.2/10 Essen
  • 620 Bewertungen 7.5/10 Sauberkeit
  • 537 Bewertungen 9.1/10 Frühstück
  • 67 Bewertungen 9.5/10 Bar und Getränke

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Unsere anderen Etablissements in der Nähe

Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.