Fairmont Scottsdale Princess 5 星

客户意见评级 (ALL 评级) 4.5/5 5,222 评论

Fairmont Scottsdale Princess - Image 1
Fairmont Scottsdale Princess - Image 2
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描述

酒店其他优惠

  • 西班牙庄园式建筑坐落于壮丽的索诺拉沙漠的环抱之中

  • 5 星级会议设施包括 2 间宴会厅和 21 块室外场地

  • 高档豪华水疗中心,配备岩洞瀑布和仅限成人使用的屋顶泳池

  • 畅享邻近的 TPC 斯科茨代尔高尔夫球场,其品质堪比 PGA 巡回赛标准

我们的客房

酒店位置

Fairmont Scottsdale Princess

7575 East Princess Drive
85255 斯科茨代尔
美国

GPS:33.645647, -111.917102

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  5,222 评论

TripAdvisor 评级  4.3/5  5,443 评论

卓越奖 2025

Never again

Tripadvisor 评级 1.0/5

loriw93 经 TripAdvisor 认证的评论

Major disappointment! Staff is rude, wait times are equivalent to Disney rides, lights were not impressive and everything is ridiculously priced. Save your money, not worth it.

Christmas at the princess

Tripadvisor 评级 5.0/5

748scottj 经 TripAdvisor 认证的评论

Christmas at the princess is truly magical. The activity’s and Christmas decor all over the resort are top tier. Service and accommodations at the hotel are amazing per usual. This is an experience that my family will remember and cherish forever. The amount of work they put into the Christmas theme is truly unbelievable. I don’t think even Disney puts this much effort into the Christmas theme. We have made it tradition to spend thanksgiving week at the princess and it just seems to get better every year. The thanksgiving day brunch was truly spectacular as well. The service is always where this resort shines. Keith at bell services, Filasita at fire and ice, and Justin in VIP services all did a phenomenal job with accommodating us and making us feel like family. We are already planning our next year’s trip to Christmas at the princess.

Nice, but not as nice as the Empress

Tripadvisor 评级 4.0/5

BJBP225 经 TripAdvisor 认证的评论

As far as resorts go, this one seems very nice and is probably one of the nicer places to stay in the area. We like Fairmont hotels, but this experience clarified that we’re hotel people more than resort people, as we prefer the Empress to the Princess. That said, the room was nice and bed was comfortable. We had a very nice little balcony with a beautiful view. Service at the restaurant for breakfast was great. I think we had the same server three days in a row, but she was awesome and even let me order somewhat off the menu due to some dietary restrictions. She was great. Service in the bar area in the evening wasn’t as good. We went down because my husband wanted to investigate the cigar selection. We ended up finding menus and taking a look at the humidor on our own without anyone coming or offering to assist us. That was really the only blemish to the experience though. The staff in the entry/valet and in reception were all very kind and helpful. Overall I would recommend this as a nice place to stay.

Christmas Magic in beautiful Scottsdale

Tripadvisor 评级 5.0/5

Monika G 经 TripAdvisor 认证的评论

I cannot say enough good things about our experience at the Fairmont! There was such great attention to detail in every way, right down to the exclusive signature toiletries. We stayed two nights in the Private Casitas, and I don’t think I would do anything differently for future trips. First off, the staff makes the experience exceptional. Everyone was amazing and it was clear that guest satisfaction was their top priority. The room was so comfortable and spacious. I normally don’t sleep well away from home, so the comfort of the room was a big plus for me because I was able to get some good sleep. Each day in the Privado lobby, there’s an assortment of snacks to enjoy between meals. In the morning we had a lovely assortment of pastries which included a savory scone that I can’t stop thinking about. Afternoons there’s a sweet & salty trail mix and a charcuterie in the evening. The food we ordered from room service was perfection. We had the garlic hummus, wings, burgers, and more. We had our kiddo with us, so during the day we had a chance to try the Sunset Beach and other pool areas. Every little detail was perfect. In the evenings, we went to Christmas at the Princess and our seven year old was delighted. We were thoroughly entertained by the singing trees and penguins! We also had a great train ride through a thoughtfully decorated Christmas light display throughout the property. There were lots of rides for all ages. We even tried a little ice skating. We won’t be going pro anytime soon, but it was a blast!! We finished the evening with s’mores and a grand finale light show on the water. It was truly a magical experience of a lifetime that everyone should try at least once!

Thank you for sharing such a wonderful review. We are delighted to hear that your stay in the Privado Villas was exceptional and that every detail, from the comfortable room to the signature toiletries and Privado amenities, added to your experience. It is fantastic to know that our team made such a positive impression and helped make your visit memorable. We are thrilled that your family enjoyed the pools, Christmas at the Princess, and all the festive activities. From the singing trees to the train ride, ice skating, and s’mores, it sounds like your little one had an unforgettable time. Moments like these are exactly what we hope our guests experience during their stay. Your kind words mean a lot, and we look forward to welcoming you and your family back for another magical visit to the Fairmont Scottsdale Princess.

Disappointed in service and guest experiences vs. the beauty of the resort

Tripadvisor 评级 2.0/5

Luisa M 经 TripAdvisor 认证的评论

While this property is absolutely stunning and the Christmas at the Princess event was great, I am disappointed at the customer service in various sectors. Upon arrival at front desk no one offered to provide the wristbands I needed for my reservations to the Christmas hotel, I had to ask the agents if I received wristbands and what was included but they could not help me and didn’t know much about my reservation or the event itself. The concierge was very helpful, Andrew was great. Once we went to our room there were dirty plates, glasses, and napkins on the floor in front of our door. We went to have a drink at the main bar and no one greeted us. We sat for a good 5minutes until we were finally greeted. We asked for an old fashioned and they filled the cup with ice! It tasted terrible and was extremely watered down. The drinks were not worth the value at all, and the lack of customer experience made it even worse. We finished our drinks and not once were we offered another one! Missed opportunity to keep us there. The best parts of our stay were Chateau Champagne where Emery was awesome and extremely attentive, and dinner at Bourbon Steak. Robert was absolutely amazing! Very attentive and offered us so many delicious items from the menu. Overall, while the resort is stunning the staff needs better training on elevating the customer experience.

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其他网络用户评价我们的酒店

  • 622 评论 8.4/10 位置
  • 1,691 评论 7.4/10 房间
  • 2,187 评论 8.5/10 服务
  • 24 评论 2.6/10 上网
  • 1,089 评论 8.2/10 设施
  • 785 评论 7.9/10 食物
  • 555 评论 8.4/10 氛围
  • 450 评论 6.5/10 舒适度

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