Fairmont Château Whistler 4 星

客户意见评级 (ALL 评级) 4.7/5 3,937 评论

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Fairmont Château Whistler - Image 1
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4599 Chateau Boulevard, V8E 1G1 惠斯勒, 加拿大

描述

酒店其他优惠

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • 惠斯勒城堡费尔蒙酒店高尔夫俱乐部拥有 18 洞球场和山脉景观

  • 惠斯勒的宠物友好型酒店，附近有步道和徒步小径

  • 惠斯勒的大型活动设施，适合举办会议和婚礼

  • 可滑雪进出黑梳山，距离黑梳山缆车站仅几步之遥

我们的客房

酒店位置

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 1G1 惠斯勒
加拿大

GPS:50.116925, -122.946233

电话
传真 +1 604-938-2055

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  3,937 评论

TripAdvisor 评级  4.5/5  5,262 评论

卓越奖 2025

Another amazing stay

Tripadvisor 评级 5.0/5

TnJAdvents 经 TripAdvisor 认证的评论

Enjoyed another amazing stay at the FCW. Check-in is fast and easy as always. Gorgeous rooms with a picturesque slope-side view. There are excellent dining options available at the hotel for breakfast, lunch and dinner. Lots of easy walking trails nearby, but the FCW also offers tour packages for some other nearby trails for varying skill levels. Parking is available at the hotel. We especially love the pool and hot tubs to relax in after a nice hike. Friendly reminder, the hot tubs are generally for quiet relaxation, NOT a waterpark for your poorly behaved kids. Excellent service at every turn. See you next year.

Ideal Vacationing with a Newborn at the Fairmont Gold Chateau Whistler!

Tripadvisor 评级 5.0/5

333shanid 经 TripAdvisor 认证的评论

To celebrate our daughter-in-law's December birthday, we chose the Fairmont Chateau Whistler for our first vacation with our newborn granddaughter and her parents. We wanted a relaxed, accessible atmosphere where the new parents could rest and recharge after sleepless nights with a newborn, so we opted for the Fairmont Gold experience. The staff and property at the Fairmont Chateau Whistler were exactly what our family needed, and they were above and beyond! Our son and daughter-in-law's Fairmont Gold One Bedroom Corner Suite was stunning. Beautifully decorated for the Christmas season with a glowing, full-size Christmas tree; a welcome Birthday Sweet Treats dessert bar, complete with decadent chocolate cake, gummy bears, donuts, and candies; a full-sized baby crib, new a otter baby plush toy and the cutest signature Fairmont white bathrobe, baby-sized; and plush dog bed, dog bowls, dog food and dog bags for our cherished pup. The room was spacious and comfortable, with a large sofa for nursing and a highboy dresser that also doubled as a perfect baby change table. The hotel team made every effort to place our grandparents' Fairmont Gold Junior Suite just a few doors away, which made offering relief baby care for our granddaughter simple and stress-free. When we were ready, we had only to walk a couple of short hallways to arrive at the luxurious Fairmont Gold Lounge. This home-away-from-home luxurious living room style space was festively adorned with winter decor. Soft sofas pulled up to round dining tables and chairs easily brought all the family together for meals. A delectable buffet spread welcomed guests 4 times a day for breakfast, lunch, afternoon hot appetizers and an evening all-dessert bar. Hot and cold beverages were wonderfully available throughout the day. We would highly recommend the ease and simplicity of the Gold Lounge for travelling with a baby and small children! The new parents recharged in the indoor/outdoor pool, hot tubs, barrel saunas and steam room. A sincere thank you to the entire Fairmont team for making our grandbaby's very first vacation a blessed stay!

Thank you for sharing your delightful experience at Fairmont Château Whistler. It is heartwarming to know that our property and services contributed positively to your family vacation with your granddaughter. We are particularly pleased to hear that the Fairmont Gold experience met your expectations. Our team strives to create a warm and inviting atmosphere, especially for families, and it is gratifying to know that the spacious accommodations and thoughtful amenities were well received. The festive decorations and special touches you mentioned are indeed designed to enhance the holiday spirit and ensure a memorable stay. Your kind acknowledgment of our staff's efforts is greatly appreciated, as they are dedicated to providing exceptional service. We are glad that the accessibility of the Gold Lounge and the relaxing amenities added to your enjoyment during this special time. Thank you once again for your wonderful feedback. We hope to welcome you and your family back for another memorable visit in the future.

Will never stay here

Tripadvisor 评级 1.0/5

eprVancouver 经 TripAdvisor 认证的评论

I just phoned to try to get some information regarding the lift status on the mountain this weekend as I could not find this on the website.lI was hoping to bring my grandson up to the beginning area and asked to speak to a concierge as I cannot find out any information regarding opening status for Saturday. The operator on the phone was most unhelpful and would not let me speak to the concierge unless I had a booking number. Why would I have a booking number if I’m not even sure if it’s suitable for my grandson and I to come up? This service is unacceptable!

Thank you for sharing your feedback regarding your recent experience with our phone service. I sincerely apologize for the frustration you encountered when seeking information about the lift status on the mountain. For the most up to date and accurate terrain and lift information we suggest referring to Whistler Blackcomb's website as we understand that having timely and helpful information is crucial for planning your visit, especially when bringing a family member. We hope to have the opportunity to welcome you and your grandson in the future.

Staff with Horrible Attitudes

Tripadvisor 评级 1.0/5

Doctor D 经 TripAdvisor 认证的评论

The front desk service ruined the stay from the first moment. They all acted as if guests were priviledged to be in their presence. Incredibly rude and dismissive at every encounter. The room was updated and nice. Some rooms had horrible views butted up to trees on the back side with zero natural light. The basic rooms were crowded and noisey with families and ill behaved children. Staying on the 7th floor meant you had to endure the noise of the Gold package restaurant above your room. And they start very early in the morning interrupting your sleep. The hotel is in a convenient location with a shuttle and ski out in season. But with the horrible attitude of the front desk, spend your money next door or get a rental.

Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Château Whistler. We genuinely value your comments and are disappointed to hear that your experience did not meet your expectations. We strive to provide exceptional service and it is regrettable that you felt the front desk team did not embody our commitment to hospitality. Your feedback regarding the attitude of our staff will be reviewed with the team to ensure we uphold our standards of service. It is also concerning to hear about the noise disturbances you experienced during your stay. We appreciate your input on the room conditions and views, as it allows us to better understand our guests' experiences. Please know that we continuously seek to improve our offerings and the comfort of our guests.

Great choice for business retreat

Tripadvisor 评级 5.0/5

jalalf2015 经 TripAdvisor 认证的评论

Whether your business retreat is scheduled for spring, summer, fall or winter, Fairmont chateau Whistler is an amazing choice. This is our second business retreat at Fairmont Chateau Whistler and our Fairmont conference managers took excellent care of every details. I can’t thank Laura and Karla enough for making it so successful for our group to have our business conference there. Food, drinks, audio visual, lighting, etc…. are all planned for and not a beat missed. As you walk toward the chateau you are greeted by the valet and concierge team with big smiles and from every staff you encounter. The decorations during holiday seasons are amazing for the season and the atmosphere is festive. If you are out and about ski valet, you will meet Rikki who is unofficial Chateau ambassador for the hotel. The ski valet manager, Ms. Sydney’s staff takes care of all your ski needs cheerfully in no time and take your skis up and down the steps as you any to go skiing and coming back. After a long day of skiing, the hot chocolate, fire pit and friendly staff are greeting you back to your home away from your home. Kudos to the Fairmont Chateau’s general manager, Mr. Rearden who is making the guests feel welcomed, appreciated, comfortable and most importantly at home. Fairmont Chateau Whistler is an amazing place for your next business conference.

Thank you for taking the time to share your experience regarding your recent business retreat at Fairmont Château Whistler. We are delighted to hear that both your gatherings have been successful and that our conference managers, Laura and Karla, provided exceptional service and attention to detail. It is gratifying to know that our team made you feel welcomed from the moment you arrived, and that the festive atmosphere during the holiday season added to your overall experience. Our ski valet team, including Rikki and Ms. Sydney, appreciates your kind words about their cheerful assistance, as they strive to enhance our guests' enjoyment while skiing. Your recognition of our general manager, Mr. Rearden, is truly appreciated, and it is our goal to ensure that every guest feels valued and at home during their stay. We look forward to welcoming you back for future retreats and providing another memorable experience.

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其他网络用户评价我们的酒店

  • 758 评论 8.9/10 位置
  • 1,369 评论 7.9/10 房间
  • 2,458 评论 8.9/10 服务
  • 11 评论 3/10 上网
  • 795 评论 8.1/10 食物
  • 715 评论 8.4/10 设施
  • 629 评论 9.2/10 氛围
  • 329 评论 7.1/10 清洁度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。