Peppers Salt Resort & Spa Kingscliff 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 2.939 görüş

Peppers Salt Resort & Spa Kingscliff - Image 1
Peppers Salt Resort & Spa Kingscliff - Image 2
Peppers Salt Resort & Spa Kingscliff - Image 3
Peppers Salt Resort & Spa Kingscliff - Image 4
Bells Boulevard, 2487 KINGSCLIFF, Australia

Açıklama

Otel ekstraları

  • Peppers Salt Resort and Spa has a perfectly maintained tennis courts and equipment for hire.

  • Season Restaurant is the resort's signature onsite restaurant

  • The Spa At Salt is a world-class luxury spa with a range of health and wellness programmes

  • Swim, float, dip in the tropical swimming pool and lush lagoon pool with its own sandy beach

  • Our resort is only 15 minutes from Gold Coast Airport and under 90 minutes from Brisbane

Konaklama olanaklarımız

Otelin konumu

Peppers Salt Resort & Spa Kingscliff

Bells Boulevard
2487 KINGSCLIFF
Australia

GPS:-28.276106, 153.576589

Telefon
Faks +61 2 6674 7788

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Cove Bar & Poolside Dining

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  2.939 görüş

TripAdvisor Derecesi  4.0/5  4.616 görüş

Not great

Tripadvisor puanı 1.0/5

Chris G TripAdvisor onaylı yorum

Room not clean on arrival. Poor and unclear information on dining information and parking from reception on checking in. Room service options are so limited and again availability was not clear. Breakfast staff borderline rude. Really average and would certainly not recommend. Staff and facilities need a complete overhaul. Overall a very average experience.

Disgusting customer service

Tripadvisor puanı 1.0/5

jodie0324 Couples - TripAdvisor onaylı yorum

We made a booking for a room with a spa and plunge pool for our wedding anniversary for 2 nights . When we arrived they had tried to put us in a normal room without the plunge pool. As they said that’s what we had on our booking. I had to show them the confirmation email with the price we had paid and confirming the pool type . The staff member was so rude and stated there is nothing I can do we are booked out and you did this on line . He offered no resolution and no care factor that we were at a loss on the room type . I’m still trying to chase them for a refund

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Average

Tripadvisor puanı 3.0/5

NorthStar57433713584 TripAdvisor onaylı yorum

Our front entry door was jamming and rusted out, the bathrooms where outdated and in need of renovation. We had 2 rooms but they where shared by a main foyer which was weird but other than that it was OK, I don't think it was worth the 850 a night though.

Thank you for for leaving this feedback for our management team. We hope you otherwise enjoyed your time away. We hope for the opportunity to welcome you back for a better than just average stay sometime.

Looks great on paper and that's all.

Tripadvisor puanı 1.0/5

SueM4758 TripAdvisor onaylı yorum

Staff not friendly or welcoming. Definitely not helpful. Not notified till after checking in that 2 days of our stay there would be no water. Not even for the toilet. So you could not even stay somewhere else . Many guests angry about it. Not even offered water to drink.Ordered food that was bought to our table. Still waiting for the staff to bring my knife. Food at buffet breakfast certainly would not pass the temperature test. Couldn't get a pool towel without waiting for a long period. Asked for toilet paper. Still waiting ended up using tissues and to top it off on our last day NO HOT Water to shower. WORST ACCOR HOTEL EVER

Dear Sue, We appreciate you taking the time to let us know about your recent experience. We regret and apologize we have let you down and only hope this experience hasn't diminished your otherwise positive opinions of our wonderful Accor Group. We hope for the opportunity to make for a better stay in future. Thanks again for staying with us and leaving your valued feedback.

Love this place

Tripadvisor puanı 5.0/5

Adventure66295894164 TripAdvisor onaylı yorum

Awesome place can't wait to go again soon Loved everything about it the staff were lovely the Pools beautifully kept just when you think you have seen it all you find more comfy areas to just hang out rooms comfortable 😊 the bed was amazing ..had a good rest

Thank you for your kind words and letting us know the staff were lovely. I'll be sure to pass your positive feedback on. We hope to see you're on your next trip away!

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 671 görüş 9.2/10 Konum
  • 1.476 görüş 5.9/10 Oda
  • 1.173 görüş 6/10 Hizmet
  • 25 görüş 2.1/10 Wifi
  • 595 görüş 8.5/10 Havuz
  • 566 görüş 5.5/10 Konfor
  • 527 görüş 4.7/10 Yemek
  • 476 görüş 4.6/10 Hijyen

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Kingscliff şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.