Pullman Resort Al Marjan Island 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.043 görüş

En iyi fiyat
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Pullman Resort Al Marjan Island - Image 1
Pullman Resort Al Marjan Island - Image 2
Pullman Resort Al Marjan Island - Image 3
Pullman Resort Al Marjan Island - Image 4
Marjan Island Blvd., Marjan Island, 14745 RESÜ'L-HAYME, Birleşik Arap Emirlikleri

Açıklama

Otel ekstraları

  • Özel kum plaj

  • Kapalı ve açık havuzlar

  • Su sporları aktiviteleri

  • Spa ve fitness tesisleri

  • Aile dostu otel

Konaklama olanaklarımız

Otelin konumu

Pullman Resort Al Marjan Island

Marjan Island Blvd., Marjan Island
14745 RESÜ'L-HAYME
Birleşik Arap Emirlikleri

GPS:25.682783, 55.746525

Telefon
Faks +971 7 203 6667

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.043 görüş

TripAdvisor Derecesi  4.5/5  3.639 görüş

2023 mükemmeliyet sertifikası

Isuru was a great host!

Tripadvisor puanı 5.0/5

160bramd Solo travel - TripAdvisor onaylı yorum

I had an amazing time on 15th September at Pullman Marjan Island Ras Al Khaimah! Isuru made us feel very comfortable with his customer service! He always served us with a smile and made sure we got some amazing food and drinks and even though it was busy, he was so fast!

Dear 160bramd, Thank you for your wonderful feedback! We’re delighted to hear that you had an amazing time at Pullman Resort Al Marjan and truly appreciate you recognizing Isuru’s exceptional service. We will certainly pass along your kind words to him. He will be thrilled to know that his efforts made such a positive impact on your experience. We look forward to welcoming you back soon for another fantastic stay! Sincerely, Manas Lal Director of Operations

Travellers be aware of Hotel location on the building site known as Marjan Island.

Tripadvisor puanı 2.0/5

Sharl01 TripAdvisor onaylı yorum

We spent 10 nights at this hotel at the beginning of September. We were not informed by our travel company or the hotel of the major works that are ongoing around this hotel. (& will be until at least 2027) Future travellers please make yourselves aware of this before you book/travel. These works are very substantial (The Wyn Casino & 1000 bed Hotel costing $2Billion) is in development and will not be completed until 2027. Another new large hotel being built adjacent to the Pullmans beach area, whilst we were present they were clearing the land and building foundations (piling), this meant, for us, that the use of the beach was not an option due to noise, dust etc. The dual carriageway (that you need to cross to get to the beach) is under significant works and is the main & only route of access for lorries & building materials etc. for the Wyn Casino & Hotel development. We were on an all inclusive package and had to use the main buffet restaurant for Breakfast, Lunch & Dinner. Quality of this buffet overall was poor (& certainly not 5 star standard). Some elements of the buffet were good, however the main hot element of each meal was of poor quality (cheaper cuts of meat, stews, fish....species unknown etc.) and were invariably not kept at an appropriate temperature. They were luke warm at best, even when just replenished from the kitchen. Management were informed on numerous occasions however nothing changed during our stay. (We generally avoided this element of the buffet). On a couple of occasions food was prepared separately for us (cheese burgers & arabic meat meze) In our opinion the all inclusive package was very basic (especially the drinks). As we did not wish to use the beach due to the proximity of the building works we used the main pool. Pool furniture was of a poor standard and had seen better days however the main issue we had was that there was no shade, umbrellas are not generally available. In temperatures of 35C plus I would have thought this a necessity. We did find one umbrella that was being used to keep the lifeguard in the shade however the hotel did allow us to use it during our stay. The weekend we were there was very busy & put a significant strain on the hotels food facilities in that they could not keep up with demand availability of seating, provision of food & clearing tables. We complained about the amount and effect of the building works surrounding the hotel (& particularly the beach area) and the hotel did give us a complimentary dinner (food free, pay for any alcohol) in the hotels a la carte Lebanese restaurant. The quality of this meal was excellent and put to shame the food that was being served in the main buffet restaurant. Whilst this is a registered 5 star hotel it was not up to the standards of other similar hotels we have stayed at, over many years, in this part of the world. On a positive the hotel rooms were spacious & well equipped and housekeeping did a great job. Would I go back? No. Not at the moment. May look again in the latter part of 2027! Have been surprised by the many positive reviews on this site for this hotel. In my opinion they do not reflect our poor experiences on our 10 day vacation.

Dear Sharl01, Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your comments and apologize for any inconveniences you experienced during your time here. We understand your frustrations regarding the ongoing construction around Marjan Island, and we sincerely regret the impact it had on your stay. While we do our best to alleviate the effects of these external developments, we apologize if this wasn’t adequately communicated by your travel company before your arrival. While the construction is beyond our control, we aim to minimize its impact on our guests’ experience as much as possible. We sincerely apologize that the quality and variety of our buffet did not meet your expectations. Rest assured, we have shared your feedback with our culinary team, who are reviewing the matter with a focus on food temperature and quality. After your conversation with our Duty Manager, we were happy to offer a complimentary dinner at Zaitouna House as a gesture of goodwill, along with a surprise for your anniversary. We regret if these gestures did not fully address your concerns and remain at your disposal should you wish to discuss this further. Regarding the pool area and beach access, we apologize for the lack of shade and the impact of nearby construction. We understand how important comfort is, especially in warm climates, and we are reviewing options to improve. On a lighter note, we’re happy to hear that you found your room spacious and well-maintained and that our housekeeping team met your expectations. Your feedback is invaluable to us, and while we regret that your experience was not as you had hoped, we do hope to welcome you back in the future when the island developments are complete and we can provide the relaxing stay we strive to offer. Thank you once again for your review. Sincerely, Manas Lal Director of Operations

Good facilities Pullman hotel

Tripadvisor puanı 5.0/5

Balgyn D TripAdvisor onaylı yorum

It’s a wonderful day . The Pullman hotel is a big and the hotel have good facilities and good staff .The hotel have 7 restaurants and very very testy food so many Itam have . The housekeeping staff they clean my room everyday and they change my aminities everyday good quality thanks to housekeeping jitu for help us

Dea Balgynd, Thank you for your lovely review! We’re delighted to hear that you enjoyed our facilities, our restaurants, and the service from our team. It's wonderful to know that our housekeeping team particularly Jitu helped make your stay comfortable. We look forward to welcoming you back for another great stay! Sincerely, Manas Lal Director of Operations

Housekeeping good service

Tripadvisor puanı 5.0/5

Людмила М TripAdvisor onaylı yorum

The housekeeping is a great staff they clean my room everyday and they change linen everyday. And they change everything amninites .and towel also .I recommend everyone come and stay this hotel .really you enjoyed and this hotel have a good facilities thanks to housekeeping jitu

Dear A4570FK_, Thank you for your kind review! We’re pleased to hear that you enjoyed the service from our housekeeping team, especially Jitu. It’s wonderful to know that the daily cleaning, fresh linens, and amenities made your stay comfortable. We truly appreciate your recommendation and look forward to welcoming you again soon! Sincerely, Manas Lal Director of Operations

Pullman it's a great hotel service

Tripadvisor puanı 5.0/5

Эдуард К TripAdvisor onaylı yorum

The great Pullman is goof and they very care full staff .the Pullman hotel is a great and they give high levels service .the food is good testy and they big beach and lobby is a very big specially housekeeping they clean my room everyday .they give always new towel and thanks to housekeeping jitu

Dear 855eduardk, Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated our service, the food, and our beautiful beach and lobby. It’s great to know that our housekeeping team especially Jitu, made such a positive impact during your stay. Your kind words will be shared with Jitu and to our team. We look forward to welcoming you back soon! Sincerely, Manas Lal Director of Operations

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