Novotel Sunshine Coast Resort 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 4.107 görüş

En iyi fiyat
garantisi
Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
Novotel Sunshine Coast Resort - Image 3
Novotel Sunshine Coast Resort - Image 4
270 Ocean Drive, TWIN WATERS, 4564 SUNSHINE COAST, Australia

Açıklama

Otel ekstraları

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Telefon
Faks +61 7 5448 8001

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  4.107 görüş

TripAdvisor Derecesi  3.5/5  345 görüş

Extremely Poor Food & Cleanliness.

Tripadvisor puanı 1.0/5

stevee261 Solo travel - TripAdvisor onaylı yorum

I live locally and often pop in for a drink and something to eat. Unfortunately the food has gone massively down hill especially as the prices are pretty high. The tables are constantly covered with empty glasses and left over food which the Bush Turkeys love. Tables must be cleaned immediately and the standard of food needs to be addressed. Locals will stop using the place unless standards are improved.

A much needed break for my family,

Tripadvisor puanı 5.0/5

178reni Aileler - TripAdvisor onaylı yorum

From check in to check out, our experience was great. We stayed at the hotel for 3 nights and the kids wished it was longer. We stayed in a lagoon view room with amazing views and wild life outside your door. The pool area was stunning with plenty of space. The complimentary hotel activities were great. Keep you and the kids busy the whole day. You don’t need to leave the resort for days. The hotel’s setting and location are beautiful and well maintained. The room was comfortable for a family of 4 ( kids 7 and 10). Our stay was Monday - Thursday. I would stay again if in the area.

Novotel Twin Waters Resort

Tripadvisor puanı 4.0/5

Reagan S TripAdvisor onaylı yorum

The resort is absolutely beautiful especially the pool, beach and lake, but we found a majority of the staff were quite rude and overworked. This resort isn’t run very well and has the potential to be so much better for guests. The beach and pool area is their saviour everything else is run very poorly. We checked in at 3pm and check in is from 2pm and we still had to wait for our room to be ready. I think the management of this resort needs some guidance to make this place more entertaining for guests and maybe employ extra staff.

Hi there, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the beautiful pool, beach, and lake areas. However, we’re truly sorry to learn that your experience with our staff and overall service did not meet your expectations. Our goal is to provide a seamless and enjoyable experience for all our guests, and we clearly fell short in this instance. Please rest assured that we are taking your feedback seriously and will work on implementing improvements to enhance our service and overall guest satisfaction. Warmest Regards, Bailey Sullivan Front Office Assistant Manager

Pleasant weekend getaway

Tripadvisor puanı 4.0/5

nga444 Aileler - TripAdvisor onaylı yorum

Pool, lake and fake beach are lovely. We loved the walk around the lake and to the beach. It is located in such a peaceful surrounding. It was amazing to see kangaroos hanging around on the grass. Good buffet breakfast and convenient restaurant/bar on site. However, the property seems run down, the gardens were not well kept and rooms don’t have very good sound proof. Hope they will have had some renovations or facelift next time we’re back.

Hi There, Thank you for your feedback. We’re glad you enjoyed the lake walk, peaceful surroundings, and kangaroo sightings, as well as the buffet breakfast and on-site restaurant/bar. We apologize for the issues you encountered with the garden upkeep and room soundproofing. Your comments are noted and will passed on to the relevant management teams, and we’ll work on these areas to improve our property. We appreciate your insights and hope to have the chance to offer you a better experience on your next visit. Best regards, Bailey Sullivan Front Office Assistant Manager

Hot water tap exceeded 60° and burnt out toddler, nobody answered the phone to help us

Tripadvisor puanı 1.0/5

LaurenB4126 Aileler - TripAdvisor onaylı yorum

The bathroom hot taps have no tempering valve, this is illegal and means scolding hot water comes out. Our two year old while in the bath with us standing right there turned the hot tap on, which sprayed scolding hot water all over her. She screamed and we tested the water and it was burning hot coming out well over the legal 60° temperature, I tried calling every extension for the resort to try and get first aid but nobody picked up. It is NOT NORMAL for a bath tap to spew out scolding hot water and at such a speed it burnt our toddler, and then the icing on the cake was the inability to seek medical help.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 967 görüş 8.6/10 Konum
  • 2.560 görüş 5.5/10 Oda
  • 2.179 görüş 6.9/10 Hizmet
  • 17 görüş 7.3/10 Wifi
  • 1.390 görüş 4.6/10 Yemek
  • 1.255 görüş 7.3/10 Otel Donanımları
  • 793 görüş 4.8/10 Konfor
  • 785 görüş 4.7/10 Hijyen

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Sunshine Coast şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.