Mercure Blackburn Dunkenhalgh Hotel & Spa 4성

고객 평점 (ALL 평가) 4.2/5 821 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 2
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, United Kingdom

호텔설명

호텔 추가 정보

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 300 guests

  • Beauty rooms offering a range of treatments

숙박

호텔 위치

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

GPS:53.768386, -2.39473

전화
팩스 +44 1254 872230

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  821 리뷰

TripAdvisor 평가  3.8/5  820 리뷰

Excellent nights sleep and spa in the morning

트립어드바이저 평점 5.0/5

Ian C Solo travel - TripAdvisor 인증 리뷰

Staff were excellent and check in was a breeze even late at night. Room was modern, spacious and had all the usual amenities and furniture. Very comfy bed and clean room. Spa was great in the morning and I almost had it to myself pool is small but big enough. Saunas and steam rooms are great.

Dear Ian, Thank you so much for your kind words! We are thrilled you had a great experience. Thank you so much for scoring us 10 out of 10. It's hugely encouraging. It was so wonderful to read your detailed positive feedback on all the areas you experienced during your stay, where we exceeded your expectations. We appreciate your feedback and hope to see you again soon! Best Regards, Front Office Manager

Welcome stopover

트립어드바이저 평점 5.0/5

SUSSEX020 TripAdvisor 인증 리뷰

Very comfortable family room, recently refurbished. Comfortable beds. Bathroom with shower and bath. Welcoming helpful staff in reception, bar/lounge and housekeeping. Excellent meal in Bar/Lounge. Served on hot plates - always a plus. Room and meal represented good value for money. Would definitley recommend and stay again. Only minor draw back long walk from reception and other facilities to family rooms but baggage carts available.

Dear Guest, Thank you for taking the time to share your feedback. We’re thrilled to hear you appreciated the friendly service from our dining hall and front-of-house team, house keeping team. We’ll be sure to pass along your kind words—they’ll be delighted to know they made a positive impression. . Thank you so much for scoring us 10 out of 10. It's hugely encouraging. It was so wonderful to read your detailed positive feedback on all the areas you experienced during your stay, where we exceeded your expectations. We appreciate your feedback and hope to see you again soon! Regards, Priya Thakur Front office Manager

Overnight stay

트립어드바이저 평점 5.0/5

sarahjO8199DN 비즈니스 - TripAdvisor 인증 리뷰

Stayed overnight for work, check in was smooth and easy everything explained and directions given. Room got upgraded to executive which was really spacious with everything needed for an overnight stay. Blackout curtains and comfortable bed. Used the Pool again sufficient size for some lengths, Breakfast offered plenty of choice to cover everybodies diet preferences

Dear Sarah, Thank you so much for your kind words! We are thrilled you had a great experience. Thank you so much for scoring us 10 out of 10. It's hugely encouraging. It was so wonderful to know you loved the upgraded room and the features of the room and amenities of the hotel. The spa facelites and choice of breakfast were a highlight of your stay. It’s something we take great pride in. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay in the future. Best Regards, Front Office Manager Priya Thakur

Bank holiday getaway

트립어드바이저 평점 4.0/5

tallystours Couples - TripAdvisor 인증 리뷰

Easy to find traveling from the north, nice check in and lovely room . Bar was very expensive and food not cheap either. Henry behind the bar wasn't very clean , his shirt was ripped under his arm and stains on the front not good when serving food and drink . Food was being delivered from the kitchen and no one was sure who had ordered, was a bit like faulty towers , staff running around with trays of food . Breakfast was a bit disappointing aswell, for the price it wasn't that good , only 5 warm items for full English and continental wasn't much better only offering around 3 to 4 items . Staff on Breakfast were very nice and chamber maids nice , overall was a nice stay but a bit over priced for what you get .

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priya Thakur, Front office manager

Beautiful building but maintenance required

트립어드바이저 평점 3.0/5

Chloe R TripAdvisor 인증 리뷰

Reception staff member was absolutely lovely upon arrival, the building is fabulous too. And free parking! However, the windows in our courtyard room were so drafty even when closed a cold breeze came in all night, but more importantly the bathroom door handle is faulty and I was locked in the bathroom!! I understand these things happen but it took over 20 minutes for someone to arrived with a screwdriver.. it was really stressful. The rooms are lovely but definitely need some maintenance.

Dear guest, Thank you for sharing your detailed feedback following your stay with us. I’m genuinely sorry to hear that your experience did not meet your expectations and that there were several aspects of your visit that caused inconvenience and disappointment. We sincerely apologise for the issues with the cold breeze in your rooms and for the discomfort this caused, especially during the cold nights. Your comments regarding the windows and bathroom door handles have been noted, and we are actively working on addressing these maintenance concerns to improve the comfort and functionality of our rooms. We appreciate your observations regarding areas that need attention and will ensure our team reviews and prioritises these updates to provide a more welcoming and polished experience for future guests. Regards, Priya Thakur, Front office Manage

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 229 리뷰 9.4/10 위치
  • 1,007 리뷰 7.1/10 객실
  • 891 리뷰 8.2/10 서비스
  • 22 리뷰 3.3/10 인터넷 가격
  • 595 리뷰 5.7/10 레스토랑
  • 334 리뷰 5.8/10 청결도
  • 311 리뷰 7/10 조식
  • 297 리뷰 7.4/10 웰니스 센터

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.