그랜드 머큐어 벳푸완 리조트 & 스파 5성

고객 평점 (ALL 평가) 4.1/5 1,341 리뷰

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그랜드 머큐어 벳푸완 리조트 & 스파 - Image 1
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그랜드 머큐어 벳푸완 리조트 & 스파 - Image 3
그랜드 머큐어 벳푸완 리조트 & 스파 - Image 4
1825, Hiramichi Irie, Hiji Hayami gun, 879-1508 오이타, 일본

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호텔 추가 정보

  • Beppu Bay의 온천 리조트에서 실외 온천과 온천 라운지를 즐겨보세요.

  • 무료 라운지에서 알코올 및 무알코올 음료와 스낵을 즐기며 휴식을 취하세요.

  • 계절별 정원 수영장에서 더위를 식히세요. 어린이 전용 구역과 벳푸 만의 멋진 전망을 자랑합니다.

  • 산리오 하모니랜드의 유일한 공식 호텔에 머물며, 단 15분 거리에 위치한 곳입니다.

  • 호텔과 인근 기차역 3곳을 연결하는 무료 셔틀 서비스(예약 시에만 이용 가능)

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호텔 위치

그랜드 머큐어 벳푸완 리조트 & 스파

1825, Hiramichi Irie, Hiji Hayami gun
879-1508 오이타
일본

GPS:33.35619, 131.49838

전화
팩스 +81 977-72-9700

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

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ALL 평가  4.1/5  1,341 리뷰

고객 평점 4.5/5

Hyojin K. 가족 - 전체(All) 통지 확인

Thank you very much for staying at Grand Mercure Beppu Bay Resort & Spa . We are delighted to hear that you were satisfied with your stay, including the well-prepared welcome amenities, the comfort of our renovated room, and the friendliness of our staff. Your kind words that “all staff were friendly” and that you felt personally cared for are truly encouraging for our entire team. We sincerely regret that we were unable to offer a room upgrade due to full occupancy. Nevertheless, we are very grateful that you still had an enjoyable and comfortable stay. We also appreciate your feedback regarding breakfast, which we will carefully review as part of our ongoing efforts to improve our services. We will continue striving to provide all our guests, especially our valued ALL Platinum members, with even more comfortable and memorable experiences. We sincerely look forward to welcoming you back to Grand Mercure Beppu Bay Resort & Spa in the future. Grand Mercure Beppu Bay Resort & Spa

고객 평점 4.5/5

Kyungmin L. 가족 - 전체(All) 통지 확인

Dear Guest, Thank you very much for choosing Grand Mercure Beppu Bay Resort & Spa and for sharing your valuable feedback with us. We are honored to have welcomed you as an ALL Platinum member and sincerely appreciate your positive rating. We were delighted to learn that you enjoyed our open-air hot spring and lounge facilities. It is also wonderful to know that you found our location convenient when traveling by rental car and that your stay was comfortable overall. We are especially pleased to hear your comment regarding the prompt response to your room-related request. Providing attentive and efficient service is one of our priorities, and your kind words are a great encouragement to our team. We are also glad that the suite room upgrade contributed positively to your stay. At the same time, we sincerely apologize for the inconvenience caused by the insect you encountered in your room. Your feedback has been shared with the relevant team, and we will continue to strengthen our inspection and maintenance procedures to ensure a more comfortable environment for our guests. Thank you once again for your valuable comments. We look forward to welcoming you back to Grand Mercure Beppu Bay Resort & Spa on your next visit to Beppu. Warm regards, Grand Mercure Beppu Bay Resort & Spa

고객 평점 4.5/5

Park S. 가족 - 전체(All) 통지 확인

Thank you for staying with us and for taking the time to share your feedback. We are sorry to hear that the television facilities did not meet your expectations, that you were disappointed with the food, and that you noticed an unpleasant odor in your room. Please accept our sincere apologies for the inconvenience caused. Your comments are valuable to us, and we will use them to review and improve our facilities and services. We are pleased to know that you enjoyed the bath facilities. Your kind remark is greatly appreciated and encourages us to continue enhancing the guest experience. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back and provide you with a more satisfying stay in the future.

고객 평점 4.5/5

Hyungwook J. 1인 - 전체(All) 통지 확인

Thank you very much for staying at Grand Mercure Beppu Bay Resort & Spa. We are delighted to read that you were able to relax and relieve your travel fatigue by enjoying our hot springs and hotel facilities. We also sincerely appreciate your kind comments regarding the smooth late-night check-in experience, as well as the attentive and reassuring service provided by our team. It is truly rewarding to know that you were satisfied with your comfortable and clean accommodation, breakfast, and overall services. We are especially grateful for your recognition of our sustainability initiatives, and your kind words for our night reception staff will be a great encouragement to them. We will continue striving to provide all our guests with a comfortable and pleasant stay. We look forward to welcoming you again on your next visit to Beppu. Grand Mercure Beppu Bay Resort & Spa

고객 평점 5.0/5

Heejae L. 가족 - 전체(All) 통지 확인

Thank you very much for staying with your family at Grand Mercure Beppu Bay Resort & Spa. We are delighted to hear that you were satisfied with your room, the cleanliness, and our staff’s service, and we truly appreciate your high ratings in many areas. We are especially pleased that your family, including your children, could enjoy a comfortable stay and that the tatami room was to your liking. We look forward to welcoming you again in the future. Grand Mercure Beppu Bay Resort & Spa

그 외 웹 사용자 평가 등급

  • 902 리뷰 6.5/10 위치
  • 2,747 리뷰 7.8/10 객실
  • 1,672 리뷰 7.7/10 서비스
  • 32 리뷰 8.3/10 인터넷 가격
  • 2,934 리뷰 8.2/10 레스토랑
  • 926 리뷰 9/10 가격 대비 가치
  • 891 리뷰 9.2/10 조식
  • 806 리뷰 8.5/10 음료

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