그랜드 머큐어 벳푸완 리조트 & 스파 5성

Thank you very much for staying at Grand Mercure Beppu Bay Resort & Spa. We would also like to sincerely thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you were satisfied with the spacious guest room and the friendliness of our team. While our hotel is located a short distance from the city center, we are pleased that you appreciated the ample parking, the relatively large room size compared to typical hotels in Japan, and our food and beverage offerings. We are also grateful for your positive comments regarding our flexible housekeeping options, breakfast, smooth check-in and check-out experience, and overall service. Your high ratings across many categories are truly encouraging for our entire team. We will continue to strive to provide a comfortable and memorable stay for all our guests, including those traveling with family. Should you have another opportunity to visit Beppu, we sincerely hope to welcome you back again. Thank you once again for your kind review. Grand Mercure Beppu Bay Resort & Spa

Thank you very much for staying at Grand Mercure Beppu Bay Resort & Spa. We sincerely appreciate your kind words, calling it "the best choice in Beppu" and expressing your desire to visit us again. We are delighted that you were satisfied with our newly renovated rooms and were able to enjoy the All-Inclusive Lounge experience. We are especially honored that the evening lounge service and the breathtaking view from the open-air bath overlooking Beppu Bay became one of the memorable moments of your family trip. We are also pleased that you understood our hotel's location away from the city center and found it suitable for a quiet and relaxing stay. We will continue to make the most of this special environment to provide our guests with heartfelt moments of comfort and relaxation. We look forward to welcoming you again. Grand Mercure Beppu Bay Resort & Spa

Thank you very much for staying at Grand Mercure Beppu Bay Resort & Spa and for taking the time to share your feedback with us. We are pleased to hear that you found our accommodation and services satisfactory, and that you especially enjoyed our breakfast and Wi-Fi service. Your positive comments are greatly appreciated. At the same time, we sincerely thank you for your honest feedback regarding dinner options and the surrounding area. Your comments are important to us and have been shared with the relevant teams as we continuously work to enhance our dining experience and overall guest satisfaction. We hope to have the opportunity to welcome you and your family again in the future, and to provide an even more enjoyable and relaxing stay. Warm regards, Grand Mercure Beppu Bay Resort & Spa

Thank you very much for staying at the Grand Mercure Beppu Bay Resort & Spa. We are delighted to hear that you were satisfied with the room upgrade. Thank you for your kind words about the beautiful sunrise, the lounge, and the clean and comfortable onsen facilities. We are also pleased to know that you enjoyed the dinner menu and the sashimi. We appreciate your feedback regarding the noise from group tourists, and we will take this into consideration for future improvements. Additionally, we will communicate your comments about the lack of service in clearing dishes during meals to our staff to enhance our service quality. We will continue to strive to provide a comfortable experience for all our guests, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Beppu Bay Resort & Spa

Thank you very much for staying at the Grand Mercure Beppu Bay Resort & Spa. We are delighted to hear that your family was very satisfied with the room conditions. We also appreciate your kind words about the cleanliness and accessibility of our large public bath. It is wonderful to know that the room upgrade contributed to a satisfying stay. We will continue to strive to provide a comfortable experience for all our guests, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Beppu Bay Resort & Spa