그랜드 머큐어 벳푸완 리조트 & 스파 5성

Thank you very much for choosing Grand Mercure Beppu Bay Resort & Spa for your recent family stay. We truly appreciate your continued loyalty to the Mercure brand and are honored to welcome you as an ALL Accor Platinum member. We are delighted to hear that you enjoyed the great value, delicious dining experience, and the warm service provided by our team. Your kind words, including “Grand indeed,” are a wonderful encouragement for all of us. We are pleased that your stay became a memorable experience for you and your family. At the same time, we sincerely apologize for the inconvenience caused by the condition of the exterior windows. We understand that enjoying the beautiful Beppu Bay view is an important part of the guest experience, and we regret that the cleanliness of the windows affected your enjoyment. Your feedback has been shared with the relevant departments, and we will continue working to improve our cleaning and maintenance procedures. We also appreciate your valuable comments regarding the disposable cups used in the lounge. Sustainability is an important initiative for our hotel, and your suggestions will be carefully considered as we continue to explore ways to improve our environmental efforts. Thank you again for sharing your thoughtful feedback. We will continue striving to provide a comfortable and memorable stay for all our guests. We sincerely look forward to welcoming you and your family back to Grand Mercure Beppu Bay Resort & Spa in the future.

Thank you very much for choosing Grand Mercure Beppu Bay Resort & Spa for your family trip. We are delighted to hear that you enjoyed the beautiful views, the quality of our hotel, and your stay in our Japanese-style tatami room. It is especially rewarding to know that your family had a satisfying and comfortable stay with us. We also appreciate your feedback regarding our location. We understand that the limited number of restaurants in the surrounding area may have been inconvenient. We will continue to provide helpful local information so that our guests can make the most of their stay. Thank you once again for sharing your experience. We look forward to welcoming you and your family back for another relaxing stay in the future.

Thank you very much for choosing Grand Mercure Beppu Bay Resort & Spa and for sharing such a wonderful review. We are truly honored that you chose to stay with us for seven nights during your family trip. It is a great pleasure to know that you enjoyed the beautiful views of Beppu Bay from your room, our hot springs, swimming pool, lounge, and the variety of our breakfast. Your kind words about the quality of our facilities and services mean a great deal to all of us. We are especially grateful for your generous recognition of our entire team. Your heartfelt compliments will be shared with everyone, as they are a wonderful source of encouragement for us to continue providing warm and attentive hospitality. We also sincerely appreciate your valuable suggestion regarding the complimentary airport shuttle. We understand your wish for an earlier departure time to allow more flexibility before airport check-in. Your feedback is important to us, and we will share it internally as we continue to review and improve our guest services. Thank you once again for your recommendation and for taking the time to share your experience. We look forward to welcoming you and your family back for another memorable stay when you next visit Beppu.

Thank you very much for choosing Grand Mercure Beppu Bay Resort & Spa for your golf trip and for taking the time to share your wonderful feedback. We are delighted to know that you have stayed at several Grand Mercure hotels and that your experience with us was another memorable one. It is especially pleasing to hear that you enjoyed the upgraded ocean-view room, the beautiful scenery, our hot spring, and the lounge, all of which helped make your stay relaxing and enjoyable. We also sincerely appreciate your valuable comments regarding the dinner buffet. Your suggestion about offering a greater variety of meat dishes, including steak, is important to us and will be shared with our culinary team as we continue to enhance our dining experience. Thank you once again for your kind words and for recommending our hotel. We look forward to welcoming you back to Grand Mercure Beppu Bay Resort & Spa on your next visit to Beppu and wish you many more enjoyable golf trips in the future.

Thank you very much for staying at Grand Mercure Beppu Bay Resort & Spa . We are delighted to hear that you were satisfied with your stay, including the well-prepared welcome amenities, the comfort of our renovated room, and the friendliness of our staff. Your kind words that “all staff were friendly” and that you felt personally cared for are truly encouraging for our entire team. We sincerely regret that we were unable to offer a room upgrade due to full occupancy. Nevertheless, we are very grateful that you still had an enjoyable and comfortable stay. We also appreciate your feedback regarding breakfast, which we will carefully review as part of our ongoing efforts to improve our services. We will continue striving to provide all our guests, especially our valued ALL Platinum members, with even more comfortable and memorable experiences. We sincerely look forward to welcoming you back to Grand Mercure Beppu Bay Resort & Spa in the future. Grand Mercure Beppu Bay Resort & Spa