萨格勒布瑞享酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 523 评论

保证最优惠房价
萨格勒布瑞享酒店 - Image 1
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6H 2 Oreskoviceva Str, 10020 萨格勒布, 克罗地亚

描述

酒店其他优惠

  • 周围交通便利，适合商务出差

  • 餐厅供应当地和国际美食

  • 会议和活动空间最多可容纳 120 人

  • 关注可持续发展和环境保护

  • 距萨格勒布机场 10 分钟路程

我们的客房

酒店位置

萨格勒布瑞享酒店

6H 2 Oreskoviceva Str
10020 萨格勒布
克罗地亚

GPS:45.759574, 15.98292

电话
传真 +385 1 6053 501

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NIKOLA'S

非合约照片

餐厅

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  523 评论

TripAdvisor 评级  4.5/5  65 评论

不错的一次住宿体验

客户意见评级 4.5/5

Jim 商务住宿 - 所有已确认评论

酒店现代风格很喜欢，位置环境好，设施很新，健身房很不错

Dear Junping L., We very much appreciate your comments regarding your stay at the Mövenpick Zagreb. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Zagreb team

Avoid at all costs

Tripadvisor 评级 1.0/5

Poppy C 经 TripAdvisor 认证的评论

Cancelled my booking without permission. Will be claiming the Money back but very angry at the service. It was through booking.com but they are blaming the hotel and the hotel blaming them so getting no where. No excuse for it. €130 and no where to stay.

Dear poppyp81, We recognize your time is valuable and appreciate the feedback you have provided. We apologize for inconvenience and unpleasant situation. In order to better uphold our commitment to deliver exceptional service to every guest, we have shared your feedback with the management team. We will for sure work on investigating your case and finding solution. We hope you choose to stay with us again when your travels bring you back to the area. Best wishes, Movenpick Zagreb team

Modern hotel close to the airport

Tripadvisor 评级 5.0/5

DavJo12 经 TripAdvisor 认证的评论

We stayed one night after arriving on an evening flight. Good standard of accommodation with calm, dark colours. Very friendly staff at the reception and restaurant. We opted for half board, and even though the evening menu was very limited, the food was good. Breakfast was great, consisting of variety of delicious local dishes.

Dear DavJo12, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best regards, Movenpick Zagreb team

Slipping

Tripadvisor 评级 4.0/5

MarioCerni 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed at this hotel last year, and we give it five stars... It was absolutely outstanding... However, this year we stayed there twice and the second time it wasn't the greatest We arrive to the hotel 15 minutes before 3 PM and they actually made us wait till 3 PM to give us the key to the room... my wife and the two year-old were sitting in the car in front of the hotel waiting for 15 minutes which I think is pretty unreasonable... the girl that (Josipa I believe) was checking us in was trying to call I believe housekeeping to see if the room is ready, but they refused to tell her so she had no choice but to make us wait... She really tried everything to get us in as soon as possible When we made the booking for this room requested some extra towels... When we got to the room they were definitely extra towels, but they were real tiny towels... We went downstairs and asked for a couple of big normal size towels, and they only gave us one saying that they ran out of big towels Which I also think is ridiculous... Hopefully next year they earn their five stars back...

Dear mr. Mario, Thank you for taking the time to share your thoughts and mentioning issues. We appreciate you bringing it to our attention. We will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us. Warm wishes, Movenpick Zagreb team

The right choice

Tripadvisor 评级 5.0/5

Andi2020 经 TripAdvisor 认证的评论

We stayed there for 2 nights because of the Depeche Mode concert in Zagreb and did enjoy it. The room was spacious and nicely designed in an "industrial" style. Bar and restaurant are of the same style and offer a broad variety of drinks and food. All staff (front desk, bar, restaurant) is very friendly and eager to fulfill the guests wishes. In particular we would like to mention the restaurant waitress Paraskeva who is very knowledgable and did an outstanding job in serving us dinner. The only thing to improve was breakfast service when the restaurant got busy because many guests came for breakfast - here we noticed that staff was somehow struggling to deliver a proper service and to keep the buffet well filled. Yes, the hotel is not located in the city center, but the taxi ride is short and not too expensive.

Dear Andi2020, On behalf of the entire hotel team, we want to thank you for sharing about sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Also, we have shared your remark regarding breakfast service and we will give our best to improve breakfast experience. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best regards, Movenpick Zagreb team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 364 评论 8.3/10 位置
  • 560 评论 8.5/10 房间
  • 572 评论 9.1/10 服务
  • 7 评论 5.9/10 上网
  • 350 评论 9.8/10 氛围
  • 280 评论 8.6/10 食物
  • 248 评论 8.2/10 早餐
  • 214 评论 8.7/10 清洁度

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