Carton House，由费尔蒙管理的酒店（2021 年春季开业） 5 星

客户意见评级 (ALL 评级) 4.5/5 1,119 评论

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Carton House，由费尔蒙管理的酒店（2021 年春季开业） - Image 1
Carton House，由费尔蒙管理的酒店（2021 年春季开业） - Image 2
Carton House，由费尔蒙管理的酒店（2021 年春季开业） - Image 3
Carton House，由费尔蒙管理的酒店（2021 年春季开业） - Image 4
Maynooth, Co Kildare, Ireland, 0 基尔代尔, 爱尔兰

描述

酒店其他优惠

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

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酒店位置

Carton House，由费尔蒙管理的酒店（2021 年春季开业）

Maynooth, Co Kildare, Ireland
0 基尔代尔
爱尔兰

GPS:53.3922, -6.5681

电话
传真 +353 1 651 7703

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,119 评论

TripAdvisor 评级  4.5/5  542 评论

卓越奖 2024

Exceptional stay

Tripadvisor 评级 5.0/5

nicolagD2334IS 经 TripAdvisor 认证的评论

From the moment we stepped inside the front door to the final send off, there is a charm and exceptional service level that surpasses all expectations. We stayed for two nights at the hotel and although the weather was miserable outside, it did not detract from our stay. We dined at the Carriage House on the first evening and shared the entrecote which was beautifully cooked. The restaurant is cosy and stylish with a lovely atmosphere. On the second evening, we dined at Kathleens which has a different atmosphere but nonetheless charming and lovely to be in a workinh kitchen with a hive of activity. Quality of food was fantastic. Scallops were exceptional and high praise for the beef cheek dish. Additional praise for the mocktail menu which included an espress martini which was original and a mocktail to remember. Perhaps a suggestion to include some 0% wines and Nozeco for the non drinking residents. Overall, a beautiful stay to start the festive season. Will definitely be back

Birthday celebrations

Tripadvisor 评级 5.0/5

Costa F 经 TripAdvisor 认证的评论

Excellent experience, nothing less that excellence. Great service. Good choices of restaurants from fine dining to casual dining. Rooms were spotless, comfortable and spacious. Beautiful relaxing walking trails around. Good spa facilities.

Delicious and attentive at Kathleen’s Kitchen in Carton

Tripadvisor 评级 5.0/5

Fearless43709748788 经 TripAdvisor 认证的评论

Wonderful food and exceptional service in Kathleen’s Kitchen. Brilliant cocktails too from the bar. Really lovely staff and the whole experience made us feel really well looked after. Reasonable cost too considering the quality of the food and drink.

Unscrupulous Management Practices

Tripadvisor 评级 3.0/5

lukem531 Couples - 经 TripAdvisor 认证的评论

My wife and I had a very enjoyable stay at Carton House over a weekend. All the food we had was particularly great and memorable. We took advantage of the express checkout which made our departure very efficient. However upon reviewing the final invoice sent to my email I sent a query to the hotel regarding an additional charge of €92.50 for having breakfast delivered to our room. I had already paid €25 per head for breakfast included as part of the room package. Therefore breakfast effectively cost me more than €142 in total. I have stayed for a week at The Langham Hotel in London where breakfast is on another level altogether and it didn’t cost anywhere near that. Thinking the hotel had made a mistake I raised the query on the breakfast charge the same evening of the day we checked out. Despite charging my credit card immediately, the hotel took 4 days to investigate and respond with zero communication in between. In the end they offered a part refund despite unjustly alleging it was my fault and that I selected breakfast for 3 adults despite the room occupancy being max 2 people and having checked in as a couple. My personal opinion is the express checkout whilst convenient is an opportunity for the hotel to sneak through unscrupulous charges. My advice is to be weary.

Dear lukem531 I was delighted to read that you had a very enjoyable experience at Carton House and that you felt the food quality was great and memorable. I am sorry that you feel we employ Unscrupulous Management Practices as this is most definitely not the case. The hotels policy on room service breakfast is that we have a fixed charge per person and a tray charge which is clearly marked on the room service breakfast card and on the room service menu on our Tv system. Which means that our guests are aware of the charges involved prior to ordering. If you did not notice this information I am very sorry. Unfortunately when my colleague on In Room Dining placed your order they believed that the order was for three guests as there were 3 main cooked courses, 2 starters, 4 hot drinks , 3 Juices ordered. This was a human error but not done with any forethought or malice and when it was brought to our attention a refund was done immediately for the extra charge. I'm sorry that you would feel that the hotel would use express check out to "sneak through" unscrupulous charges as this is just not the case! We clearly mark all menus with the conditions and charges that apply so they are fully aware of the charges involved and although regrettably an error was made in this case it was certainly not intentional and we sincerely apologize for any disquiet this may have caused you. Sincerely Ian Finnan Assistant Resort Manager

Hotel is okay

Tripadvisor 评级 3.0/5

Emfuller2 经 TripAdvisor 认证的评论

Hotel is okay. I've stayed at over 15 Fairmont hotels and this is definitely the worst. It doesn't have the same top notch Fairmont service or amenities. I am also a platinum member with accor and have only had an amenity in my room 1/4 times I've stayed there. Twice I called the front desk to ask about it and it never came. It's also disappointing not all room categories have turn down service Overall the hotel is fine, but if you're a regular Fairmont stayer don't expect the typical services/standard

Dear Kirk5 I'm terribly sorry to read that you did not enjoy your recent visit to Carton House. I will investigate why you would not have received an amenity as a Platinum Accor Member as this should certainly not have happened. I would be delighted if you had a moment to share your contact details with me so that I can reach out to you and hear your feedback directly. Sincerely Ian Finnan Assistant Resort Manager ian.finnan@fairmont.com

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其他网络用户评价我们的酒店

  • 300 评论 9.3/10 位置
  • 604 评论 7.4/10 房间
  • 1,074 评论 8.5/10 服务
  • 528 评论 9.3/10 设施
  • 280 评论 9.4/10 氛围
  • 250 评论 7.8/10 早餐
  • 145 评论 4.1/10 性价比
  • 120 评论 6/10 酒吧和饮品

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。