21c Museum Hotel Cincinnati 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 2,170 件のレビュー

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609 Walnut Street, 45202 CINCINNATI, アメリカ合衆国

説明

ホテルのその他の情報

  • At 21c, discover contemporary art in the most unexpected places.

  • The Spa at 21c is the Queen City's prime pampering destination.

  • Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.

当ホテルの客室

ホテル所在地

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
アメリカ合衆国

GPS:39.1030112, -84.5120188999

電話番号
ファックス +1 513-578-6601

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

METROPOLE

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  2,170 件のレビュー

トリップアドバイザーの評価  4.6/5  1,856 件のレビュー

Not what it used to be

トリップアドバイザーの評価 2.0/5

Bama77 トリップアドバイザー認証口コミ

We had stayed here a number of times due to the fact that we were able to valet our Tesla and have it charged overnight. On a long trip, that’s a very helpful thing, especially in cold weather, and we plan our stays accordingly. So when we arrived to check in, only to be told that the hotel did not have a charger, we were unhappily surprised. The attendant told us we could use the garage down the street, which had (non-Tesla) chargers, but since all were marked with signs saying they were reserved and offending cars would be towed, we were unable to charge. Neither the valet nor the front desk seemed to be aware that charging had ever been available or advertised. Yet the Tesla app and third-party booking services all still indicate that the hotel has EV charging. We informed the front desk of this, but were offered only a perfunctory “sorry”, not even a promise to let the appropriate parties know that their information needs to be updated to reflect the actual situation. The hotel itself is starting to look a bit tired with regard to finishes. Beds are still comfortable and in-room coffee is great, but given the lack of charging and the couldn’t-care-less attitude we experienced, we won’t be back.

Thanks to DeAndre at 21C Hotel Cincinnati

トリップアドバイザーの評価 5.0/5

Jessica M トリップアドバイザー認証口コミ

The overall 21C experience was very nice, but my point in writing is to thank and celebrate DeAndre at the Front Desk. He's a total hospitality professional and we appreciated his capabilities and wonderful personality. Thank you, DeAndre!!

Amazing Customer Service - Deandre!

トリップアドバイザーの評価 5.0/5

stacee07NewJersey トリップアドバイザー認証口コミ

I am not sure if you will publish this or not because I haven't stayed yet - we are going in 2 weeks. My review is simply about the customer service I received over the phone. Deandre (I had to get his name because he was THAT GOOD!) was the perfect example of what amazing customer service is. Polite, fun, informative. He answered all (there were many) of many questions and never made me feel like I was asking too many. Never been to Cincinnati and have never stayed at a 21C (only ate at the one in Bentonville) but this guy right here is why I booked the 21C in Cincinnati. I can only hope our visit is half as good as his service.

Delightful stay and introduction to Cincinnati

トリップアドバイザーの評価 5.0/5

davidreevesb トリップアドバイザー認証口コミ

Stayed here on our first trip to Cincinnati and couldn't have been more pleased with this hotel, especially at its relatively modest price. First of all, the "museum" aspect of the hotel is not a gimmick—there are two full stories of a serious art. It added a nice ambiance upon entering/exiting the lobby, to be sure, but you could also spend hours browsing. Second of all, the staff are extraordinarily friendly and helpful—everyone we spoke to seemed to be living interesting lives in the city, which made for great conversation and local recommendations. The valet parking isn't cheap ($40/night), but it's reasonable enough, and the valets are all welcoming and efficient. They made us feel like we were staying at hotel twice the price. The rooms themselves aren't extravagant, but they're attractive and clean. They'd be worth their price even without the hotel's impressive art and stellar staff. The combination of all these elements is what makes the place a small miracle.

Dear David, Thank you so much for your kind and thoughtful review. We're absolutely thrilled to hear that your first visit to Cincinnati—and your stay with us—left such a positive impression. It means the world to us that you appreciated the museum aspect of the hotel. We take great pride in curating a serious, engaging art experience, and it's incredibly rewarding to hear that it enhanced your time here in a meaningful way. We're also delighted that our team made you feel so welcome. It's always our goal to offer not only attentive service but also a genuine connection to the city we love. Knowing that you found the conversations, recommendations, and personal touches memorable really affirms what we strive for every day. Thank you as well for your kind words about the valet team, your room, and the overall value of your experience. We’re honored to be described as “a small miracle”—what an incredible compliment! We hope to welcome you back again soon for another delightful stay—whether it’s another trip to Cincinnati or one of our sister properties. Sincerely, Blen Metzger I Director of Rooms T 513.578.6611 | blen.metzger@21chotels.com 21cCincinnati.com | MetropoleonWalnut.com | Feastbymetropole.com

Art Downtown Hotel

トリップアドバイザーの評価 5.0/5

687lindsayf ファミリー - トリップアドバイザー認証口コミ

This has been one of my favorite hotel stays ever. From the moment we checked in everyone working here has shown us incredible hospitality. From Mr. Mann at the front desk, Jeremy in the restaurant, the valet, room service. Just wonderful staff. I knew the hotel itself would be nice. We’d stayed before at the 21c in Louisville a few years ago. Will have to come back for a longer visit.

Dear Lindsay, Thank you very much for taking the time to complete our guest survey following your recent stay, here at 21c Cincinnati. It’s delighting to note that you overall enjoyed your stay with us and found the staff particularly friendly. It will give us great pleasure to welcome you back to 21c. Perhaps when planning your next visit to the Queen City, you would be kind enough to contact me directly in order that I can make the necessary arrangements. Look forward to seeing you again. Sincerely, Blen Metzger I Director of Rooms T 513.578.6611 | blen.metzger@21chotels.com 21cCincinnati.com | MetropoleonWalnut.com | Feastbymetropole.com

との提携 TripAdvisor

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