説明
ホテルのその他の情報
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At 21c, discover contemporary art in the most unexpected places.
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The Spa at 21c is the Queen City's prime pampering destination.
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Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.
当ホテルの客室
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ホテル所在地
21c Museum Hotel Cincinnati
609 Walnut Street
45202 CINCINNATI
United States
GPS:39.1030112, -84.5120188999
ホテルサービス
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- レストラン
- 車椅子でのご利用に対応
- Wifi
- エアコン
- バー
- 会議室
- 全館禁煙
- ルームサービス
METROPOLE
Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.
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METROPOLE BAR AND LOUNGE
The bar and lounge at Metropole is the perfect place to quench your thirst or grab a casual bite with friends. Choose from a rotating selection of craft beers on tap or explore the bottled beer list to discover a new favorite brew.
Cocktail Terrace
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Cool off with the cool kids on the Cocktail Terrace, Cincinnati's hottest rooftop bar. Open seasonally, the Cocktail Terrace features handmade bottled cocktails, poptails, adult slushies and a laid back summer-time vibe.
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The Spa at 21c has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy.
ウェディング
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Marriage is one of life's greatest events - plan yours with a rehearsal dinner, wedding, or reception that is sure to make a lasting impression!
お客様のご意見
Engaging art works but disappointing room and subpar service.
トリップアドバイザーの評価 3.0/5
Rick G トリップアドバイザー認証口コミ
Not my favorite
トリップアドバイザーの評価 2.0/5
Pegcityprairieboy ファミリー - トリップアドバイザー認証口コミ
Terrible Service… Avoid
トリップアドバイザーの評価 1.0/5
Ariana P トリップアドバイザー認証口コミ
Dear Ariana, I wanted to personally reach out and express how truly embarrassing it was to read your recent feedback regarding your stay with us at 21c Cincinnati. I am, however, incredibly thankful that you took the time to provide your thoughts in such a kind and constructive way. Without open and honest feedback like yours, we cannot recognize the areas where our staff needs to grow. Rest assured that we are using your feedback as an opportunity to remind and retrain the departments you spoke about. I am personally committed to ensuring these issues are addressed immediately, as they do not reflect the standards we hold ourselves to. The next time you are in Cincinnati, I would love to personally oversee your stay and ensure that everything is in perfect shape. Please feel free to reach out to me directly so I can assist in arranging this for you. Once again, I am so sorry for the shortcomings you experienced during your stay, and I commit to doing everything I can to ensure your next visit is nothing short of exceptional. Respectfully, David Kennedy Director of Operations
No A/C lobby smell
トリップアドバイザーの評価 1.0/5
Curious35329 Friends getaway - トリップアドバイザー認証口コミ
Dear Guest, I wanted to personally reach out and sincerely apologize for the issues you encountered during your recent stay at 21c Cincinnati. I deeply regret that your experience was marred by the broken A/C unit and the frustration of having to move rooms. I can only imagine how inconvenient and disappointing this must have been for you. Please know that we are taking your feedback very seriously and are committed to working diligently to prevent such issues from occurring in the future. I also want to apologize if our staff seemed underprepared in handling the situation. I truly wish we had been more polished and responsive during your stay. We would love the opportunity to make amends for the issues you faced, and I would greatly appreciate the chance to chat with you further about this. Your experience is important to us, and we want to ensure that your next visit is nothing short of exceptional. I would also like to share that our art gallery has recently been refreshed with new installations, creating an amazing experience that I’m sure you would enjoy. We would be thrilled to welcome you back in the future and provide you with the great hospitality that you deserve. Thank you for your understanding and for bringing these matters to our attention. Respectfully, David Kennedy Director of Operations
The “Its not my problem hotel”
トリップアドバイザーの評価 1.0/5
traveller55229 トリップアドバイザー認証口コミ
Dear Guest, I hope this message finds you well. I want to sincerely apologize for the issues you experienced during your stay at 21c Cincinnati. Your feedback is invaluable to us, and I’m deeply sorry that your experience was not up to the standard we strive to provide. We are committed to working diligently to ensure that these issues are addressed and prevented from happening again in the future. I also want to apologize if our staff seemed underprepared in handling the situation. I truly wish we had been more polished in our response and regret any inconvenience this may have caused you. We would love the opportunity to make amends for the issues you encountered. If you’re open to it, I would appreciate the chance to chat with you further to discuss this in more detail. Please know that we would love to welcome you back to 21c Cincinnati in the future and show you the great hospitality that we are known for. Thank you for your understanding and for bringing these matters to our attention. Respectfully, David Kennedy Director of Operations
との提携 TripAdvisor