21c Museum Hotel Cincinnati

21c Museum Hotel Cincinnati

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 2.315 opiniones

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Extras del hotel

  • Descubra en el 21c arte contemporáneo en los lugares más inesperados.

  • The Spa at 21c es un destino de primera donde mimarse.

  • El restaurante Metropole ofrece una interpretación contemporánea de técnicas del viejo mundo.

Hotel aprobado por ALLSAFE

Localización del hotel

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
EEUU

  • En avión

    COVINGTON A 16 km /10 millas

  • En avión

    LUK A 9 km /5 millas

GPS:39.1030112, -84.5120188999

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Se aceptan mascotas
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Aire acondicionado
  • Wifi
  • Bar
  • Salas de reunión

METROPOLE

El menú a cargo del chef ejecutivo David Kelsey se centra en platos caseros. Con ingredientes sostenibles de productores y agricultores de la región.

Nuestros alojamientos

Las 156 amplias habitaciones cuentan con mobiliario personalizado que dan un toque decididamente residencial, que permite desconectar cómodamente del estimulante arte y de la actividad que llena las galerías del Museo. También dispone de cómodas camas, lujosos albornoces y productos de tocador MALIN+GOETZ, las habitaciones incluyen todos los lujos del 21c que espera de él.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  2.315 opiniones

Valoración de TripAdvisor  4.5/5  1.799 opiniones

Disappointing

Nota de Tripadvisor 2.0/5

Dennis G Con amigos - Valoración certificada de TripAdvisor

Disappointed. I had heard good things about this hotel. Getting off the elevator on the 6th floor, the walls were all scuffed up from years of suitcases. The room had some maintenance issues, windows were filthy, no cold water in the shower and the humidity made the sheets feel “wet”. I expected more.

Hello Dennis, Thank you so much for you feedback. We truly appreciate your time! I am so sorry that your stay did not meet your expectations. Please know that I have relayed your sentiments about the common areas and your room to our Maintenance Team - Looks like we need a little refresh after a hectic summer. I can assure you that the items you mentioned are certainly not typical of our normally high standards of cleanliness and upkeep at 21c Museum Hotels. Please let me know the next time you are in the Queen City, as I would love to offer you a complimentary stay to deliver the true 21c Experience. Reach-out to me directly and I promise to take excellent care of you! Thank you again, and I look forward to hearing from you in the near future. Sincerely Darek Jerome Front Office Manager

Good hotel with small exceptions

Nota de Tripadvisor 4.0/5

Baferd74 En pareja - Valoración certificada de TripAdvisor

Our reservation somehow got canceled but when we got to the front desk both the manager and Betty were extremely helpful in obtaining a room. Betty was very gracious and efficient and fun. She’s a valuable asset to the front desk. Unfortunately the water pressure and showerheads in the room were awful. That definitely needs to be changed. No breakfast or coffee downstairs. Machine in room not a great option. The room was very clean and the bed was comfortable. The view of the city was good from the room. We did not eat at the restaurant as we had made prior reservations but the food looked good. The drinks were very good from the bar. Museum was interesting to peruse the first day . Took about 10 minutes.

Hello, Thank you so much for leaving a review of your recent stay with us at 21c Museum Hotel Cincinnati. I am so happy that you mentioned our Front Desk Agent, Betty. She is truly a delight and has become such a valued member of our team. I will be sure to share your kind words with her! I apologize for the issues you experienced with your shower - Please know that I have relayed your comments to our Rooms Department so that we can resolve the issue for any future guest. Thank you for your insight. Also, I am pleased to announce that we will be returning to full brunch service in our restaurant next month. Please let me know the next time you are in town, so that I can treat you to complimentary breakfast on us. Thank you again for the review, and we hope to see you again in the near future! Sincerely, Darek Jerome Front Office Manager

over-priced!

Nota de Tripadvisor 3.0/5

DONOVANC250 Valoración certificada de TripAdvisor

While the rooms are sizable and well appointed, when you get of the elevators and start down the hallway the building has a dingy feel to it. The housekeeping staff wasn't on their game when they cleaned our room. There was hair in the bathroom and on the night stands, we wiped them off, as we were only going to be there for one night. The bathroom was appointed with ceramic tiles that I'm sure were supposed to lend to it being the museum hotel but we found peculiar. The real problem was the staff, check in went great and she even told us which one of the garages to park in. It was later that evening when we were returning to the hotel that staff was sub-standard. We wanted to ask about food options that late in the evening and as the gentleman at the desk was helping another patron, I waited to ask a couple of questions, when he finished with that guest i stepped up and looked directly at me as I was in mid-sentence and turned and walked away without any acknowledgement. We turned our attention to lady that was working the desk with him and she was not really wanting to be of much assistance, the attitude that we were picking up on is she was more bothered by us than anything else, and neither one of us did anything to illicit this type of response. The art was not very impressive. What you are going to spend to stay here will get you a better room and better service elsewhere, but as they say location,location, location.....that's the only thing this place has going for it.

Hello Donovan, Thank you so much for your thoughtful review. I am truly sorry for the different issues that you experienced during your stay with us at 21c Cincinnati. Please know that I have relayed your comments about the cleanliness of your room and the upkeep of the guest hallways to our Rooms Department. I am most disappointed in hearing about your experience with our Front Desk staff. We are known for our exceptional guest service, and I am truly shocked upon reading your review. I will be personally speaking to each of our Front Desk Agents in regards to this incident - It is truly not in line with our high standards and is not representative of the kind of experience we hope to offer our valued guests. I am sorry for the way that this interaction negatively impacted your stay with us. We will be changing-out our current art exhibition next month and will also be returning to full breakfast service in Metropole. Nothing would thrill me more than to win back your confidence and treat you to the true 21c Experience the next time you are in town. Please reach-out to me directly so that I can arrange all of the details of your reservation. Thank you once again for your time and feedback. Have a wonderful weekend and I hope to hear from you in the near future! Sincerely, Darek Jerome Front Office Manager

Buen hotel, pero inseguro

Nota de clientes de Avis 3.0/5

Carlos T. Familias - Comentarios confirmados ALL

Cobran 42 dólares diarios por el parking, y a pesar de ello, rompieron el vidrio de mi camioneta para robar lo que había al interior y el hotel no se hizo responsable.

Sumamente preocupados por el servicio personalizado

Nota de Tripadvisor 5.0/5

Karina G De negocios - Valoración certificada de TripAdvisor

Me encantan los pingüinos amarillos! Encontrárselos en los ascensores y el Restaurant! Me sacan una sonrisa siempre. Y el hotel destaca por su servicio personalizado. Muy diferente a las grandes cadenas. Y no se pierde nada por ser más pequeño.

Thank you! We were delighted that you enjoyed the penguins so much. We do strive to be as small and personal as possible; thank you also for appreciating that. We hope to welcome you again!

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 543 opiniones 9.3/10 Ubicación
  • 1.000 opiniones 6.5/10 Habitación
  • 1.042 opiniones 8.7/10 Servicio
  • 14 opiniones 4.7/10 Internet
  • 366 opiniones 6.5/10 Limpieza
  • 97 opiniones 3/10 Desayuno

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