Mövenpick Hotel Frankfurt City 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 80

Гарантия
лучшей цены
Mövenpick Hotel Frankfurt City - Image 1
Mövenpick Hotel Frankfurt City - Image 2
Mövenpick Hotel Frankfurt City - Image 3
Mövenpick Hotel Frankfurt City - Image 4
Den Haager Strasse 5, 60327 ФРАНКФУРТ-НА-МАЙНЕ, Германия

Описание

Особенности отеля

  • В отеле 12 конференц-залов и залов для встреч с естественным освещением

  • В 5 минутах ходьбы от Выставочного центра Франкфурта

  • Панорамная терраса на крыше, ресторан Mövenpick и бар с открытой зоной

  • 288 современных номеров

  • Спортзал на 8-м этаже 130 м² (бесплатно)

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Расположение отеля

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 ФРАНКФУРТ-НА-МАЙНЕ
Германия

GPS:50.10984, 8.65103

Телефон
Факс +49 69 788075888

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

MOVENPICK RESTAURANT

Побалуйте себя изысками региональной кухни, швейцарскими деликатесами и блюдами международной кухни. Наша команда рада приветствовать вас в стильной современной обстановке. А открытая кухня позволяет заглянуть «за кулисы».

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 80

Рейтинг TripAdvisor  4.3/5  Отзывов: 1 442

nice clean hotel with very friendly staff

Примечание: Tripadvisor 5.0/5

brw4444 Реальные отзывы TripAdvisor

Lovely couple of days in Frankfurt with my daughter, thank you to especially Alejandra for the welcome and the rest of the team for looking after us . . . please get the lifts mended . . . other than that it's a good place to stay, it's opposite a Galleria for shopping and food, 15-20 minute walk to the train station, 30 mins or so from the airport and a 15 euro taxi ride into the central area where the shops and Christmas markets are.

Dear Guest, Thank you so much for your detailed and positive feedback! We are delighted to hear that you and your daughter had a wonderful time with us in Frankfurt. We especially appreciate your kind words about Alejandra and our team; we will gladly pass them on. We take your comment about the elevators seriously and will address the issue. It's great that you enjoyed our hotel's location and its proximity to shops and restaurants. We look forward to welcoming you back again soon! Warm regards, Your Mövenpick Hotel

Hotel with great service!

Примечание: Tripadvisor 5.0/5

msmotravels Деловые путешественники - Реальные отзывы TripAdvisor

Nice hotel with good location. We had a great experience in this hotel. Our compliments to reception staff Jawad and Jacqueline. We have some problems with printing and emails. Both of them were very patient, professional and helpful. Truly top hospitality! 👍

Dear Guest, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay at our hotel and that the location suited you. Your appreciation for Jawad and Jacqueline means a great deal to us. It's wonderful to know that they were able to assist you with the printing and email issues. Your praise motivates us to continue providing excellent service. We look forward to welcoming you back again soon! Sincerely, Your Mövenpick Hotel

Spacious rooms, terrible restaurant

Примечание: Tripadvisor 4.0/5

pekao Solo travel - Реальные отзывы TripAdvisor

I stayed for three nights in late July. Check in was indifferent by unmotivated brunette young man. I booked superior king room and was hoping for upgrade to junior suite as hotel was virtually empty and I am gold member. Apart from Chinese tourists and Singapore cabin crew there was nobody else there. To no avail. He just would not even bother. Upon learning my room allocation was on 2nd floor I insisted he moves me to top floor which he reluctantly did. It felt I was the only person on that floor, I never met anyone else on the corridors. Why not ensure you give guests maximum experience if you can as hotel is far from full occupancy? My room rate included complimentary mini bar but upon floor change I had to chase it as it was empty. They also brought gold member welcome snack which was nice. They provide complimentary water. Hotel has lovely outdoor terrace on 7th floor (no food or drink service). Location of hotel is good for ride to the airport by uber (15 min), train station (15 min walk) but not for anything else. If you like to walk like me, it will take you 30 min to reach any sights. Otherwise you can take Messe U Bahn. Upon arrival I took the train from the airport to the Main Station (Hbh). 10 min journey costed 19.50 Euro which was steep. Then you walk through really doggy area of central station, I really don’t recommend it. You also need to pass this area to go to the centre, not ideal for solo woman traveller I was in Frankfurt. I did not hesitate to book uber on the way back at merely 10 Euros more (30 Euros total). Room did not feel much of four star but was clean, practical and really spacious with sofa. Windows open fully, it is four of them and it is quiet at night. I had bath/ shower combination with good water pressure. I did not like sqeezy wall mounted toiletries. I don’t find it hygenic to sqeeze these bottles… For this room category hotel provides sleepers but not bathrobe. I chased it to no avail. Sorry for second most expensive room type they need to fix it in four star hotel. Quality of towels is Holiday Inn. I ordered rosti in the restaurant once as it is a Swiss chain. It was expensive, terrible and had nothing to do with this dish. There is a reason why this restaurant is constantly empty. Overall I would stay again for quality of sleep snd spacious room. The value in July was also good compared with other European cities.

Dear Guest, Thank you for taking the time to share your experience during your stay with us. We are sorry to hear that your check-in didn't meet your expectations and that you felt you didn't receive the attention you desired. Your feedback is very important to us, and we will use it to improve our service. We are pleased that you enjoyed the room and the quality of your sleep. We place great importance on cleanliness and comfort, and it's nice to hear that you appreciated the quiet location and the ability to open the windows. We regret that the toiletries and the provision of bathrobes did not meet your expectations. We will discuss your comments internally to ensure we can provide a better experience for our guests. We are sorry that the restaurant did not meet your expectations. We will share your feedback with the kitchen team to improve the quality of the food. We thank you for your feedback and hope to have the opportunity to welcome you back in the future to offer you an even better experience. Best regards, Your Mövenpick Hotel Team

Tired, average experience

Примечание: Tripadvisor 1.0/5

sarahtG4086OW Реальные отзывы TripAdvisor

Really tired hotel. Service from check in, to ordering a beer at the bar and the housekeeping - very average. Was travelling for work - so was not there a lot - but would be really disappointed if i had booked this for as part of a holiday.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are sorry to hear that your stay did not meet your expectations and that you found the service quality to be average. We attach great importance to guest satisfaction and take your feedback very seriously. We will discuss your comments regarding check-in, bar service, and housekeeping internally to ensure we can continuously improve. We are pleased that you stayed with us during your business trip and hope you will give us another chance in the future to give you a better impression. Thank you again for your feedback. We wish you all the best and hope to welcome you back soon. Best regards Your Mövenpick Hotel

A really great stay

Примечание: Tripadvisor 5.0/5

martine_floridahome Couples - Реальные отзывы TripAdvisor

We had an excellent 2 night stay. We are platinum accor and We arrived slightly earlier than check in time. We had a lovely greeting from the 3 staff on reception and in perfect English. We were upgraded to a wonderful suite. A lovely welcome plate was delivered to the room. Alejandra authorised a late checkout. Every time we met her she remembered our name and was cheerful and professional The bar area is a really nice atmosphere for a couple of nightcaps. We knew we weren’t in the city centre and found the area safe, plenty of shops restaurants and bars and just 15 mins to the airport

Dear Gast, Thank you for your wonderful review! We are delighted to hear that you had an excellent stay with us and that our team, especially Alejandra, gave you such a warm welcome. We are proud to offer our Platinum Accor members an upgrade to our suites, and we are pleased that you appreciated the welcome. It's great to know that you enjoyed the atmosphere in our bar area and that you found our hotel's location convenient. We look forward to welcoming you back soon and wish you all the best until then! Best regards Your Mövenpick hotel

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Другие интернет-пользователи оценили наш отель

  • 295 Отзывов 8.8/10 Расположение
  • 378 Отзывов 5.9/10 Номер
  • 287 Отзывов 6.4/10 Сервис
  • 207 Отзывов 8.5/10 Завтрак
  • 173 Отзывов 5/10 Чистота
  • 102 Отзывов 3.6/10 Соотношение цены и качества
  • 8 Отзывов 1.5/10 Велнес-зона

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