説明
ホテルのその他の情報
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市内の歴史的建造物の給水塔
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見本市会場まで徒歩圏内
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13のカンファレンスおよび会議室
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オープン ショー キッチン、バーベキュー、コーヒー ブレークやパーティーに利用できるテラス
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市の中心に近い公園エリアに立地
当ホテルの客室
ページ中 ページ
ホテル所在地
モーベンピック ハンブルク
Sternschanze 6
20357 ハンブルク
ドイツ
GPS:53.56465, 9.970611
アクセスと交通機関
ページ中 ページ
Schanzenpark
公園
ページ中 ページ
Schanzenviertel
レストラン/カフェ街
Altes Mädchen
レストラン/カフェ街
ホテルサービス
チェックインはからです - チェックアウトはです
- 駐車場
- ペット可
- レストラン
- フィットネスセンター
- Wifi
- 朝食
- バー
- 会議室
- 全館禁煙
- ルームサービス
MOVENPICK RESTAURANT
Das Mövenpick Restaurant befindet sich in einem wunderschönen, verglasten Außengebäude und bietet eine herrliche Aussicht auf den Park.Unser Küchenchef nimmt Sie mit auf eine kulinarische Reise mit traditionellen Schweizer Spezialitäten und international
CAVE BAR
古い塔の歴史的な金庫に位置し、ドイツの伝統的な赤煉瓦に包まれています。ウィスキー、ジン、ラムを味わいながら新しいフレーバーを探したり、定番のカクテルから最新メニューまで、活気に満ちた雰囲気の中、すべてをお楽しみください。
2 朝食
種類が豊富で美味しいお料理やスイーツ、厳選したコーヒー、紅茶、ジュースで一日をスタートさせましょう。
フィットネスセンター
フィットネスルームでは、ルームランナーやトレーニング機器によるエクササイズで気分をリフレッシュさせましょう。またウェルネスエリアは、安らぎのオアシスです。サウナとリラクゼーションルームもご利用いただけます。
ウェディング
非契約写真
結婚式は特別で思い出に残る魔法のような瞬間です。222 m² の広さがあるイベントルームの「テシーン」は、200 名様まで収容できます。スタッフがお客様の特別な一日のお手伝いをいたします。
お客様のご意見
Lacking attention to details
トリップアドバイザーの評価 2.0/5
grwpl トリップアドバイザー認証口コミ
Dear guest, Thank you for taking the time to provide this feedback. We are delighted that you appreciated the room size and our plumbing facilities. It is our pleasure to provide our guests with spacious accommodations and functional amenities to enhance their stay. However, we are sorry to hear about the issues you encountered with the phone and the missing blind in your room. We understand how these aspects can impact the comfort of your stay and we apologize for any inconvenience caused. Finally, we are pleased that you found our location to your liking and enjoyed the ambiance of our restaurant and the atmospheric bar. Our aim is to provide a memorable experience through our various facilities and dining options. We hope to welcome you back for a more enjoyable stay in the future. With warm regards from the water tower, Michael Lutz, General Manager
Keep receipts of everything
トリップアドバイザーの評価 3.0/5
Xaiano Friends getaway - トリップアドバイザー認証口コミ
Dear guest, Thanks for your review about our hotel. We are sorry that some aspects of your stay did not meet your expectations. We understand how important it is to have a transparent and accurate billing process, and we apologize for the confusion and inconvenience caused by the errors related to the city tax and bike rental charge. Rest assured, we are reviewing your comments with our team in order to ensure clarity and precision in our guest transactions moving forward. We hope you were able to appreciate the unique ambiance of our hotel, located in a historic water tower in the vibrant Sternschanze area, with convenient access to local attractions and public transport. We hope to welcome you back in the future for an even better experience. With warm regards from the water tower, Michael Lutz, General Manager
Unauthorised charge
トリップアドバイザーの評価 1.0/5
rhyd78 Friends getaway - トリップアドバイザー認証口コミ
Dear Thomas, Thank you for taking the time to share your feedback. We are sorry to hear about the difficulties you encountered with the payment process after your stay. It is our standard procedure to ensure that any pre-authorizations or incidental holds are released promptly, and we understand the inconvenience that an unexpected charge can cause. Please send us an e-mail to michael.lutz@movenpick.com to find a solution for the inconveniences. Moreover, we apologize for the delay in our communication. We strive to address all queries efficiently and it is concerning to hear that you have not received a timely response. We will look into this matter to understand where the breakdown in communication occurred and how we can prevent similar issues in the future. Finally, we regret that this experience has influenced your opinion of our hotel. We value every guest's feedback as it is crucial for our improvement. We hope this incident will not deter you from considering Mövenpick Hotel Hamburg in the future, as we would like to have the opportunity to restore your confidence in our service. We hope to welcome you back for a more enjoyable stay in the future. With warm regards from the water tower, Michael Lutz, General Manager
Good value hotel
トリップアドバイザーの評価 5.0/5
Trip52209976895 ビジネス - トリップアドバイザー認証口コミ
Dear guest, Thank you for this great review. We are elated to hear that your stay at Mövenpick Hotel Hamburg met your expectations and provided a memorable experience. We are delighted that you enjoyed our well-maintained accommodations, the distinctive architecture of our historic building, and the variety and freshness of our breakfast offerings. It's wonderful to know that our attentive staff members, along with our sauna and other facilities, contributed to the comfort of your stay. Moreover, we are pleased that the convenience of our check-in and check-out process, coupled with our prime location in the vibrant Sternschanze area, enhanced the overall quality of your visit. It would be a pleasure to welcome you back. With warm regards from the water tower, Michael Lutz, General Manager
Excellent stay
トリップアドバイザーの評価 5.0/5
svenMarch74 ビジネス - トリップアドバイザー認証口コミ
Dear Sven, Thank you for such a great review. It is gratifying to read that you found the check-in/out process efficient and our rooms in excellent condition. Our housekeeping team will be delighted to know their efforts are recognized and appreciated. The provision of fast and stable wifi is something we understand is crucial for our guests, and it's great to hear it met your streaming needs. Additionally, we're thrilled that the breakfast variety and quality exceeded your expectations, ensuring a delightful start to your day. Knowing that you found value in our parking facilities and were captivated by the unique architecture of our historic water tower hotel brings us immense joy. As an Accor Diamond member, your satisfaction is particularly meaningful to us, and we're overjoyed to have surpassed your expectations. It would be a pleasure to welcome you back. With warm regards from the water tower, Michael Lutz, General Manager
との提携 TripAdvisor