Novotel Chiangmai Nimman Journeyhub

Even though we have a house in Chiang Mai, my wife and I have stayed - in staycation - so many times at the Novotel that we can now consider it "our second home in Chiang Mai". The main reasons for this repeated choice are: the particular kindness and helpfulness of all the staff, the welcoming atmosphere of the rooms and the internal courtyard, the rich and varied breakfast, the quality of the food in the restaurant Food Exchange (the chef, Thai, who also had an experience in Italy - at a prestigious "Michelin starred" restaurant -, was able to create a delicious international menu). One of the reasons to return on weekends is also the unmissable Friday Buffet (with fish, seafood, oysters, sushi, sashimi and more: including a variety of cold cuts and cheeses and, sometimes, an excellent Italian "porchetta") - which (especially with the "free for seniors and kids" promotion) has become a regular event for Chiang Mai residents. And, of course, the good price/quality ratio. Obviously, there is still room for improving the comfort of the rooms, common areas and swimming pool. I would like to suggest: - adding a table lamp and another chair (with backrest!) to the rooms, and offering, on request, a folding stand for suitcases. - using the existing awning (for the rain?) of the courtyard tables to enjoy an outdoor breakfast even when the sun shines. - creating a lounge open to guests (e.g. in a room adjacent to the courtyard). - creating areas shade in the sun lounger area (e.g. with a pergola structure), plant some greenery in the pots around the pool and on the roof behind it, install a handrail along the stairs, etc.). Finally, it would be very much appreciated by all guests if the free coffee/tea area in the lobby will be restored. I would like to express a special thanks to G.M. Khun Nakul Gupta, Jelly, B, Jeab, and the entire Heartist Team. See you next time we return to Chiang Mai!

Novotel Chiang Mai Nimman Journeyhub: A Northern Thailand Escape My recent trip to Chiang Mai was another frequent visit, this time to see the "Thai Sakura" blossoms at Khun Chang Kian. The cool, crisp air of the high season added to the delightful experience. The hotel's location, near the Rin Kham Intersection (MAYA Intersection), was perfect. I used a travel voucher for a Deluxe room, which cost 2,500 THB per night (Friday and Saturday stay, no extra charge). I opted to pay an additional 500 THB for a confirmed upgrade to a corner Executive room (room 231). As a Platinum member, I received all the expected benefits. The Welcome Drinks menu had expanded since my last visit, offering a wider variety of options. These could be redeemed at the bar on the B floor, near the FOOD EXCHANGE restaurant – a great open-air spot for relaxing and enjoying the cool breeze. Breakfast was complimentary for Platinum members (even without a breakfast-inclusive booking). However, my travel voucher already included breakfast for two, available from 6:30 AM to 10:30 AM. The selection was extensive, with rotating menus and beautifully presented dishes – perfect for Instagram enthusiasts. A Welcome Set included crispy snacks made from bananas and sweet potatoes, along with a bottle of wine. (The wine was a compensation for the delayed room access; I had requested a 12:30 PM check-in but didn't get the room until 3:35 PM.) This prompted me to explore ONE NIMMAN and MAYA while waiting. The fitness center and swimming pool were on the smaller side but offered great photo opportunities with excellent lighting. During this visit, the weather was pleasantly cool, around 10-16 degrees Celsius. The hotel was moderately busy, even during the high season, with 100% occupancy. However, it never felt crowded or that guests were competing for amenities. NOVOTEL Chiang Mai is a great option – reasonably priced and perfect for unwinding and enjoying the beautiful atmosphere and weather. I hope this review serves as a helpful option for those considering accommodations in Chiang Mai.

Was impressed with hotel all round. Location, cleanliness and very helpful staff. The atrium is a lovely space.

Super comfortable bed and pillows. Nice size room. Wood floors. Safe in the room. Very good food choices. Elevators. Great service. Dry cleaning available. Lot of restaurants, stores and a big nice Mall in the area. Safe surroundings. Loved the breakfast choices.

The Novotel is located within walking distance from Maya Mall and various eateries, markets and shopping. BUT that is all that the hotel offers. The hotel staff are not hospitable, they would not even offer to assist with our luggage. The rooms are your basic necessities and literally have paper thin walls. You can hear everything from the neighbour's flushing toilet to every argument around you. The overall gentry is also a bit on the strange side with customers yelling in hallways in the middle of the night. The food at the restaurant is disappointing to say the least. Please do yourself a favor and stay elsewhere.