描述
安心悦界(ALLSAFE)认可酒店
酒店其他优惠
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获奖的高尔夫球场
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沙龙和水疗中心
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设施齐全的健身中心
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2 个室外泳池
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靠近 Cape's Winelands
我们的客房
酒店位置
峡谷明珠酒店
R301 Wemmershoek Road
7646 帕尔
南非
GPS:-33.82301, 18.987702
联系电子邮件
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 穿梭巴士
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 酒吧
- 会议室
- 100% 无烟酒店
第 页,共 页
THE VALLEY
Our carefully crafted menu offers the freshest regional and imported produce. Large windows leading onto sprawling terraces, the venue is renowned for spectacular views over the Jack Nicklaus Signature golf course and the towering Simonsberg Mountain.
THE POLO CLUB
"Overlooking the pristine polo fields, lies the renownedPolo Club Restaurant and Black Bar. With exceptional views of the mountains and the estate, this relaxed bistro-style restaurant offers a unique dining experience"
Backs Restaurant & Deli
The Backs Restaurant & Deli, open 7 days a week, serves breakfast, pool snacks, lunch and dinner along with an assortment of items that are readily available to in-house guests.
BAR
在酒吧可俯瞰第 9 和第 18 区,这里是您打完高尔夫球后放松身心或下班后与朋友会面的理想场所。
早餐
游泳馆
健身中心
我们的客人评论
Excellent stay
Tripadvisor 评级 5.0/5
Suzanne L 经 TripAdvisor 认证的评论
Dear 98suzannel We are truly blessed to have received such a great review. I have shared your feedback with my team and with back's restaurant & Deli. Your words of encouragement will assist for them to continue to understand the importance of best guest service and why we strive for perfection. I hope to be able to welcome you back soon. Kind regards Mynhardt de Jongh General Manager
Terrible
Tripadvisor 评级 1.0/5
Michelle d 家庭住宿 - 经 TripAdvisor 认证的评论
Dear Michelle d Thank you so much for taking the time to write the review. Utterly disappointing read. I am glad to hear that you and your family & friends enjoyed great service from my team. My sincerest apologies for the patch of wet carpet, due to a leak from the bath, which none of us were aware of. This unfortunate incident happened whilst the hotel was 100% occupied, hence we could not move you to another room, but glad my team could effectively dry the carpet with our industrial strength blowers. The bath was subsequently repaired. Reading your summary of how you are perceiving Pearl Valley Hotel, upsets me immensely, as the hotel is a service provider on the estate, just like Thornburn Security. "Our lasting impression of this hotel is that of an extremely hostile, inefficient system which left us as paying Pearl Valley Hotel guests feeling vulnerable at the gate and victims of inefficient, antagonising, security personnel." I have immediately made contact with the Estate Security Manager, and he is currently investigating your claims. No matter what the outcome of the investigation, I would like to guarantee you of my dedicated involvement into this matter as we are suffering the consequences of the wrong doings of other 3rd party suppliers. Your perception of the estate and the hotel are tainted, and I need to find a solution to the core issue. I hope you find it in your heart one day to return and experience the best of the greater estate and Pearl Valley Hotel by Mantis. Travel safely. Kind regards Mynhardt de Jongh General Manager Pearl Valley Hotel
Top class hotel worthy of 5 - 6 stars.
Tripadvisor 评级 5.0/5
Bo1ton Couples - 经 TripAdvisor 认证的评论
Dear Mr Denver B We are truly delighted to have received your fantastic feedback with a 5-star rating. We are blessed to be able to work for the Mantis Group on such an award-winning estate with a team that knows the importance of BEST GUEST SERVICE. I will most definitely share your feedback with my team as it will re-enforce their drive to perfection. Thank you for your support over the years. I wish you a safe journey. I wish you and your wife another blessed year of marriage and hope to be able to provide you with a venue to celebrate your next anniversary. To the New Year! Best wishes for 2024. Mynhardt de Jongh General Manager
Mixed feelings
Tripadvisor 评级 4.0/5
NelusR Solo travel - 经 TripAdvisor 认证的评论
Dear NelusR I am delighted to have received such detailed feedback from you as guest feedback is imperative for business owners to understand where we are doing well and where there is room for improvement. I will share your great feedback on the hotel and its facilities with my team in order for them to continue to stay positive, motivated and keep exceeding all the guest's expectations. Complimentary water (both still and sparkling) in recycled glass bottles are available in your rooms in the fridges. Food and Beverage Facilities: The same goes for the business owners of the golf course and the outsourced food and beverage outlets. Glad that your experiences at both restaurants were positive and that the quality of the meals met your expectations. I will share your concern of the difference between meals at Pearl Valley Restaurant and Back's restaurant with the owners. Golf: We pride ourselves with top service, top facilities and a golf course currently ranked 3rd in the country. Every day we remind ourselves that we have to provide exceptional services and facilities to stay on par with one of our goals of being the top public accessible course in the country. We offer a bucket list experience and when you drive down the Jack Nicklaus Boulevard after days/ weeks/ months of anticipation, you are met with a team that is willing to do even better that what you expected. Access: Security is the prime USP of Pearl Valley Golf Residential Estate and that of the Greater Val de Vie Estate. Access control will remain a priority to ensure all residents, guests, staff and suppliers are safe at all times. Longer staying guests are able to have their biometrics temporarily registered, bar meeting strict terms and conditions. Apologies for the inconvenience it has caused, but it is for your own safety. I would rather apologies for inconvenience than having to explain an incident. We sincerely hope that we will have the pleasure in welcoming you back in the near future Merry Christmas and we hope you will have a memorable experience with your friends and family during these festive times. Kind regards Mynhardt de Jongh General Manager
Fun for days
Tripadvisor 评级 5.0/5
563andilem 经 TripAdvisor 认证的评论
Dear 563andilem We are truly delighted to have received such a beautiful and well written review. I will share your feedback with my team, and I am 100% sure that this will continue to re-energize them to continue to strive for perfection. We all hope that you will be able to return soon. Travel safely Kind regards Mynhardt de Jongh General Manager
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