描述
酒店其他优惠
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获奖的高尔夫球场
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沙龙和水疗中心
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设施齐全的健身中心
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2 个室外泳池
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靠近 Cape's Winelands
我们的客房
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酒店位置
峡谷明珠酒店
R301 Wemmershoek Road
7646 帕尔
南非
GPS:-33.82301, 18.987702
联系电子邮件
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 穿梭巴士
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 酒吧
- 会议室
- 100% 无烟酒店
第 页,共 页
THE VALLEY
Our carefully crafted menu offers the freshest regional and imported produce. Large windows leading onto sprawling terraces, the venue is renowned for spectacular views over the Jack Nicklaus Signature golf course and the towering Simonsberg Mountain.
Backs Restaurant & Deli
The Backs Restaurant & Deli, open 7 days a week, serves breakfast, pool snacks, lunch and dinner along with an assortment of items that are readily available to in-house guests.
BAR
在酒吧可俯瞰第 9 和第 18 区,这里是您打完高尔夫球后放松身心或下班后与朋友会面的理想场所。
早餐
游泳馆
健身中心
我们的客人评论
Breathtaking views
Tripadvisor 评级 5.0/5
ooobabatunde Solo travel - 经 TripAdvisor 认证的评论
Dear ooobabatunda We are delighted to hear that you had a short, but memorable stay. I am blessed to hear that you experienced the best of the winelands: The number one hotel, endless views, great food and most of all best guest service by my team. We all wish you safe travels and we hope you will be able to return soon Kind regards Mynhardt de Jongh General Manager
Lovely and relaxing place to enjoy!
Tripadvisor 评级 5.0/5
OregonChickie 经 TripAdvisor 认证的评论
Dear OregonChickie (Love your username by the way) We are truly delighted to hear that you have enjoyed the tranquil environment and that the course is "world-class" I will share your review with the owners of Camelot Spa and with the rest of my team for them to once again appreciate what a lovely property we have to offer our valuable guests. We hope you travel safely, and we hope for you to one day be able to return and continue with your memories. Kind regards Mynhardt de Jongh General Manager
Great stay but access control ….
Tripadvisor 评级 4.0/5
NelusR 商务住宿 - 经 TripAdvisor 认证的评论
Dear NelusR Thank you for taking the time to write a very detailed review. I am really impressed that you have taken time to read historical reviews and responses as this makes your review even more relevant and appreciated. Because of your username I am not always able to track exactly who the reviewer is, but I would like to thank you for your return business and for your soonest return Pearl Valley Hotel by Mantis is a supplier, one of many, on the greater Val de Vie and Pearl Valley Residential Estate. Security is independently chosen and managed by the Home Owners Association and suppliers like the hotel, do not have that much say on SOP and management processes of the security. In the past 2 years, since my commencement of employment, I can honestly say that access for hotel guests have been improved, but, you are 100% correct that there must be easier and more streamlined methods that can be implemented. As a hotel guest, we do assist with biometrics access for the main gate, but not inter estate travel. I am confused and I apologise that I was not aware of your access issues as I would have signed off paperwork for authorization. Please do take up my offer on your return. Golf is a complete separate entity and we do not have any say on their rates. We do however offer better rates to guests that chose to stay with the hotel and play a round of golf. I will communicate and share your feedback on Back's Restaurant to the owners in order for them to relook at a larger menu for longer staying guests. Apologies for the closing of the one restaurant. Annual hollow tining occurs after season, normally the last 2 weeks in April after Easter weekend. I hope to welcome you back and I honestly appreciate your feedback as guest feedback like yours, provide me with valuable information on where we are great and where I, and the rest of the operators on the estate, can improve. Travel safe. Until we meet again Kind regards Mynhardt de Jongh General Manager Pearl Valley Hotel
Excellent stay
Tripadvisor 评级 5.0/5
Suzanne L 经 TripAdvisor 认证的评论
Dear 98suzannel We are truly blessed to have received such a great review. I have shared your feedback with my team and with back's restaurant & Deli. Your words of encouragement will assist for them to continue to understand the importance of best guest service and why we strive for perfection. I hope to be able to welcome you back soon. Kind regards Mynhardt de Jongh General Manager
Terrible
Tripadvisor 评级 1.0/5
Michelle d 家庭住宿 - 经 TripAdvisor 认证的评论
Dear Michelle d Thank you so much for taking the time to write the review. Utterly disappointing read. I am glad to hear that you and your family & friends enjoyed great service from my team. My sincerest apologies for the patch of wet carpet, due to a leak from the bath, which none of us were aware of. This unfortunate incident happened whilst the hotel was 100% occupied, hence we could not move you to another room, but glad my team could effectively dry the carpet with our industrial strength blowers. The bath was subsequently repaired. Reading your summary of how you are perceiving Pearl Valley Hotel, upsets me immensely, as the hotel is a service provider on the estate, just like Thornburn Security. "Our lasting impression of this hotel is that of an extremely hostile, inefficient system which left us as paying Pearl Valley Hotel guests feeling vulnerable at the gate and victims of inefficient, antagonising, security personnel." I have immediately made contact with the Estate Security Manager, and he is currently investigating your claims. No matter what the outcome of the investigation, I would like to guarantee you of my dedicated involvement into this matter as we are suffering the consequences of the wrong doings of other 3rd party suppliers. Your perception of the estate and the hotel are tainted, and I need to find a solution to the core issue. I hope you find it in your heart one day to return and experience the best of the greater estate and Pearl Valley Hotel by Mantis. Travel safely. Kind regards Mynhardt de Jongh General Manager Pearl Valley Hotel
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