Mantra The Observatory Port Macquarie 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,697 件のレビュー

Mantra The Observatory Port Macquarie - Image 1
Mantra The Observatory Port Macquarie - Image 2
Mantra The Observatory Port Macquarie - Image 3
Mantra The Observatory Port Macquarie - Image 4
40 William Street, 2444 PORT MACQUARIE, オーストラリア

説明

ホテルのその他の情報

  • Various types of accommodation style to suit all travelers

  • Walking distance to town centre for shopping and dining precinct

  • Indoor pool, spa and sauna

  • Offers stunning ocean views of Town Beach

当ホテルの客室

ホテル所在地

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
オーストラリア

GPS:-31.430958, 152.918766

電話番号
ファックス +61 2 6586 8888

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 全館禁煙

プール

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,697 件のレビュー

トリップアドバイザーの評価  4.3/5  2,662 件のレビュー

2025エクセレンス認証

Great location in Port Macquarie

トリップアドバイザーの評価 4.0/5

surfoz トリップアドバイザー認証口コミ

Staff at reception were very helpful and explained how to access the parking and room access. Our modern apartment was two bedrooms and on a higher floor . The ocean view from the apartment was amazing. We like to walk and the location was perfect for us. We did however note the second bathroom and bathroom location to be a little odd. All in all a wonderful stat and we hope to stay again soon,

Dear Surfoz, Thank you for your positive feedback regarding your recent stay at Mantra The Observatory Port Macquarie. We are delighted to hear that you enjoyed our prime location and the stunning ocean views from your modern apartment. It is rewarding to know that our staff were able to assist you effectively during your visit. We look forward to welcoming you back for another great stay soon! Best regards, Amy

Waterview apartment excellent

トリップアドバイザーの評価 5.0/5

MeggSydney トリップアドバイザー認証口コミ

We had a one bedroom apartment on rhe 4th floor, which gave us a great ocean vuew and high enough to not hear much traffic. Bed comfy, kitchen well equipped, shower good and balcony spacious. Walk across the road to Town Beach. Free undercover parking. 10 min walk into town, however some hills and busy roads to cross. Parking is a bit tricky in town for restuarants. Cafe downstairs for breakky n lunch. Indoor pool.good. Shared washing machine and dryer between 2 rooms.

Dear MeggSydney, Thank you for taking the time to share such a helpful and detailed review! We’re so glad to hear you enjoyed your One Bedroom Apartment, particularly the ocean views, comfortable bed, well-equipped kitchen, and spacious balcony. It’s wonderful that our location worked well for your stay, with Town Beach just across the road and an easy walk into town. We’re also pleased you made good use of the complimentary undercover parking, indoor pool, and the convenience of the onsite café. Thank you again for staying with us — we hope to welcome you back for another relaxing visit soon! Kind regards, Amy

Spacious rooms

トリップアドバイザーの評価 4.0/5

279paulal トリップアドバイザー認証口コミ

Great apartments. We stayed in a 2 bedrooms one and it was plenty of rooms. Nice view to the hills and the ocean. Laundry is included

Dear Paula, Thank you for your wonderful review! We’re delighted to hear you enjoyed your stay in one of our 2-bedroom apartments and found it spacious and comfortable. It’s great to know you appreciated the lovely views and the convenience of having laundry facilities included. We hope to welcome you back again soon for another relaxing stay! Kind regards, Amy

Good view

トリップアドバイザーの評価 2.0/5

Doreen-live ファミリー - トリップアドバイザー認証口コミ

The observatory is at the perfect location with a beautiful view. Staff are friendly. I stayed in a 2 bedroom apartment for 2 nights. I chose to stay at Mantra after I read the reviews I feel people have not been honest with their reviews. This hotel should be rated as a 3 star apartment, it is in need of a renovation and deep clean of the bathroom. The lounge couch needs to be thrown out because the dust mites bite. I was itching after sitting on the couch for only a few minutes. The whole apartment needs a deep clean not just vacuum and spray and wipe of surfaces. The carpet looked dirty with stain spots. There was a frame in the living room wall which I think should have been hung horizontally. I asked for late checkout on the morning of my checkout by just 1 hour I was told that that the cleaning staff had too many rooms to clean so they couldn’t extend the checkout time. I don’t think the observatory lived up to the Accor brands name. I will not stay in a Mantra hotel again.

Dear Doreen, Thank you for sharing your feedback. We're pleased to hear you enjoyed our beautiful location and that our team made you feel welcome during your stay. We’re sorry to hear that some aspects of your apartment did not meet your expectations. Your comments regarding the furnishings and cleanliness have been shared with our housekeeping and maintenance teams for review. As your stay was over the long weekend, unfortunately, a late checkout was not available due to high occupancy and the number of departures that morning. We do apologise for the inconvenience this caused. We appreciate your feedback, as it helps us identify areas for improvement, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Kind regards, Amy

Great couple of nights.

トリップアドバイザーの評価 4.0/5

luke762 トリップアドバイザー認証口コミ

Positive welcome. Very friendly service. Helpful staff. Everything worked well in the unit. Quiet and clean. Foxtel would have been good. Unit had amazing views but needed a coat of paint.

Dear Luke762, Thank you for your feedback. We’re delighted to hear you enjoyed a warm welcome, friendly service, and that everything in the unit worked well. It’s also great to know you appreciated the cleanliness and the amazing views. While Foxtel isn’t provided, our smart TVs allow you to log into your own streaming services for added entertainment. We also appreciate your comment regarding the need for a fresh coat of paint, which will be shared with our team as we continue with property improvements. We look forward to welcoming you back again soon. Kind regards, Amy

との提携 TripAdvisor

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