Mercure Makassar Nexa Pettarani 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 929 件のレビュー

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説明

ホテルのその他の情報

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

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ホテル所在地

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4, Gunung Sari, Rappocini
90222 MAKASSAR
インドネシア

GPS:-5.171376, 119.430229

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

LOSARI

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  929 件のレビュー

トリップアドバイザーの評価  4.9/5  1,372 件のレビュー

Suitable for high mobility activities

トリップアドバイザーの評価 5.0/5

Ditha T トリップアドバイザー認証口コミ

Very strategic location & friendly staff. I even got free room upgrade to Jr Suite with the best view, proper ammenities, just the pillow cases felt aged & need renewal, that’s the only thing to improve.

Kepada dithat2022 yang terhormat, Thank you for your positive review about Mercure Makassar Nexa Pettarani! We're delighted to hear that you found our hotel suitable for your high mobility activities and that you appreciated the strategic location and friendly staff. We're also pleased to hear that you enjoyed your stay in the Jr Suite with the best view and proper amenities. We strive to provide the best service and ensure that our guests feel comfortable and satisfied during their stay. We appreciate your suggestion about renewing the pillow cases, which we will address promptly. Thank you again for your appreciation, and we hope to welcome you back to Mercure Makassar Nexa Pettarani! Best regards, Wahyu Nursekha Wijayanti General Manager

Sorry I don’t won’t to visit a place that looks down to people and make feel en adequate

トリップアドバイザーの評価 3.0/5

Andrew J Couples - トリップアドバイザー認証口コミ

Andrew James 3/5 7 minutes ago on Google I thought one of the security and manager/supervisor where rud wispering and having a good laught about me, maybe because western etc, as they kept looking at me and whispering and laughing, I’ve never felt so angry and inadequate, they just like school children mentality, not feel welcome and seems like they pick the guests, the apprentice house keeper very good, F& B but cakes and pastries where dry and also the staff keep stairing at my Indonesia family when visit me at lobby kept stairing and caused unwelcome feeling to my family , wanted stay longer, when we back to Makasser again next week, but the rate they offered us, but the rate they offered , wasn’t the same.

Dear Andrew J, Thank you for sharing your feedback with us. We apologize if you felt unwelcome or uncomfortable during your stay at Hotel Mercure Makassar Nexa Pettarani. We take your concerns about the behavior of some of our staff very seriously and will conduct an internal investigation to understand what happened and take necessary actions to ensure all our guests feel valued and respected. We appreciate the good work of our apprentice housekeeper and apologize for the dry cakes and pastries. We will review our staff's interaction with guests and provide additional training on professionalism and hospitality. We hope to have the opportunity to serve you better in the future and welcome you back to Hotel Mercure Makassar Nexa Pettarani. Warm regards, Wahyu Nursekha Wijayanti General Manager

perfect

トリップアドバイザーの評価 5.0/5

Ikrima Inayah R トリップアドバイザー認証口コミ

it is very good all the services is perfect, there is a musholla for praying, the staff is also serve us perfectly, love love love. kak suci is pretty help us or taking a very good picture, now im with my friends, the food is yummy well well well..

Dear Ms. Ikrima Inayah R, Thank you for your wonderful review! We are delighted to hear that you had a great experience with our services and that you appreciated the prayer room facilities. It’s also fantastic to know that our staff, especially Suci, provided excellent service and helped capture great moments for you and your friends. We’re thrilled that you enjoyed the delicious food as well! Your kind words mean a lot to us, and we look forward to welcoming you back for another amazing experience at Mercure Makassar. Best regards, Wahyu Nursekha Wijayanti General Manager

Good hospitality

トリップアドバイザーの評価 5.0/5

marsha v トリップアドバイザー認証口コミ

Good hospitality always stay at Mercure Pettarani.. Will be back for sure.. Breakfast witk a lot of option and the room was nice. Offered upgarde room as platinum member of accor.. Gym facility also ok. Got best view from and high floor. Mbak Zelyna super helpful in reception.

Dear Ms. Marsha V, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay at Mercure Makassar Nexa Pettarani, and that our breakfast options, room quality, and gym facilities met your expectations. We're especially happy that you enjoyed the beautiful view from your room and the upgrade as an Accor Platinum member. We greatly appreciate your recognition of Zelyna's helpfulness at the reception. It’s always a pleasure to hear that our team has made a positive impact on your stay. We look forward to welcoming you back in the future. Thank you for choosing Mercure Makassar, and we can't wait to host you again! Best regards, Wahyu Nursekha Wijayanti General Manager

Amazing

トリップアドバイザーの評価 5.0/5

Anna M トリップアドバイザー認証口コミ

My 2-day stay were so wonderful. Especially when i asked the staff about the best pisang ijo in the town! Other was when i asked for a car for driving me back to the airport. The staffs were so nice. The room was clean. The bathroom was so unique and had a very effective layout. This was the second time i stayed at Mercure Makassar, eventhough the business event was held at Claro. God bless you, Mercure Makassar!

Dear Ms. AnnamA4300ZS, Warmest greeting from Mercure Makassar Nexa Pettarani. We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Wiwied Nursekha WIJAYANTI General Manager

との提携 TripAdvisor

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