Mercure Makassar Nexa Pettarani 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 709 件のレビュー

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Mercure Makassar Nexa Pettarani - Image 1
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Jl A P Pettarani No 4, Gunung Sari, Rappocini, 90222 MAKASSAR, Indonesia

説明

ホテルのその他の情報

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

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ホテル所在地

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4, Gunung Sari, Rappocini
90222 MAKASSAR
Indonesia

GPS:-5.171376, 119.430229

電話番号
ファックス +62 411 3605001

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

LOSARI

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  709 件のレビュー

トリップアドバイザーの評価  5.0/5  1,011 件のレビュー

Amazing

トリップアドバイザーの評価 5.0/5

Anna M トリップアドバイザー認証口コミ

My 2-day stay were so wonderful. Especially when i asked the staff about the best pisang ijo in the town! Other was when i asked for a car for driving me back to the airport. The staffs were so nice. The room was clean. The bathroom was so unique and had a very effective layout. This was the second time i stayed at Mercure Makassar, eventhough the business event was held at Claro. God bless you, Mercure Makassar!

Dear Ms. AnnamA4300ZS, Warmest greeting from Mercure Makassar Nexa Pettarani. We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Wiwied Nursekha WIJAYANTI General Manager

Shame, not up to potential

トリップアドバイザーの評価 1.0/5

Christel L トリップアドバイザー認証口コミ

- nice and modern space/ interior, friendly staffs, bad service and facilities - worst massage ever: unprofessional, not up to standard, not value for money, I kept giving the masseuse (who is also the receptionist) feedback, but there is no improvement and I requested to stop after 15 mins, yet she still asked me to pay full price. Better go outside and look for a proper massage/ spa place. - breakfast is so-so. - gym is not minimally equipped

Dear Mrs. Christel L, Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I'm sorry that your experience did not meet your expectation regarding our Spa treatment; Please allow me to express my sincerest apologies. It will be my concern to make sure that this is the last case and will not happen again in the future. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you. Kind regards, Wiwied Nurseka Wijayanti General Manager

we love so much mercure nexa pettarani

トリップアドバイザーの評価 5.0/5

Navigator62742346142 トリップアドバイザー認証口コミ

very happy to stay at mercure nexa pettarani , my family to always choose mercure nexa pettarani hotel . all staff very humbel and friendly specially at restauran miss arafah always smiling to the other guest and very soft kind and make me feel like home 👍

Dear Navigator62742346142, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that we you like the room, food that we served and services from our team. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Wahyu Nursekha WIjayanti General Manager

Wonderful

トリップアドバイザーの評価 5.0/5

Riandhina Ichti... K トリップアドバイザー認証口コミ

This is the best hotel in makassar. The room is so comfy. The service is excellent. The restaurant serves delicious menus. The pool, the bar are so entertaining. Semuanya mantap. Never be bored staying here. If you are in makassar, just come and stay in mercure.

Dear Ms. Riandhina Ichtiarini K, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that we you like the room, food that we served and services from our team. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager

Room is OK but very hot

トリップアドバイザーの評価 2.0/5

Farah2002 ビジネス - トリップアドバイザー認証口コミ

The room is sooooo hot. I many times call to receptionist, slow respons and I have to go down to ask him to change the room. But eventhough room already changed, the room still hot and make me sweat. Room is nice, bed is comportable but the cons is, the room is very hot. I will never back here.

Dear Ms. Farah2002, Thank you for choosing Mercure Makassar Nexa Pettarani as your place to stay during your trip in Makassar. We are saddened to read about your stay experience with us. Please accept our humble apologies for the inconvenience caused and the poor experience. As this is not the level of service that we expect from our colleagues, we have shared this with the respective teams for their review and improvement. We appreciate the time taken to share this with us as as this can only help us improve our service and improve the way we host future celebrations. Once again, thank you for taking the time to share your experience with us. Kind regards, Wahyu Nursekha Wijayanti General Manager

との提携 TripAdvisor

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  • 92 件のレビュー 7.6/10 朝食

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。