グランドメルキュールSPイタインビビ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 915 件のレビュー

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Rua Tenente Negrao, 200, Itaim Bibi, 04530030 サンパウロ, ブラジル

説明

ホテルのその他の情報

  • リラクゼーションエリア（温水プール、プールバー、サウナ、ジム、スパ）。

  • 210名様まで収容可能な、企業イベントや社交イベントに最適なスペースです。

  • ご家族に最適ですピクニックエリアとお子様のためのテント

  • ホテルロビーのアートギャラリーはインスタグラムにぴったりです

  • 主要病院（Rede D'or、Sancta Maggiore、Sírio-Libânes）のそば

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ホテル所在地

グランドメルキュールSPイタインビビ

Rua Tenente Negrao, 200, Itaim Bibi
04530030 サンパウロ
ブラジル

GPS:-23.58477, -46.67274

電話番号
ファックス +55 11 3054-7504

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Restaurante itaIN

ItaINには活気があふれ、現代的な雰囲気が漂っています。庭園を一望できる快適なモジュール式スペースをご用意しております。レストランでは、現代的な料理をお召し上がりいただけます。ブランドのブラジルのエッセンスを感じることができます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  915 件のレビュー

トリップアドバイザーの評価  4.5/5  2,638 件のレビュー

2024エクセレンス認証

Great wonderful staff

トリップアドバイザーの評価 5.0/5

B M Friends getaway - トリップアドバイザー認証口コミ

Great staff very helpful beautiful surroundings and extremely clean. I also like the thought of you have a pet friendly environment at the hotel. The bar and coffee shop was incredible stock with great food and beverages. The workers and both area were helful

Ficamos muito felizes com sua avaliação! É maravilhoso saber que nossa equipe, as comodidades do hotel e o ambiente pet-friendly fizeram a diferença para sua estadia. Trabalhamos para criar um ambiente confortável e agradável para todos os nossos hóspedes, e seu retorno é fundamental para continuarmos melhorando. Esperamos vê-lo em breve para mais uma ótima experiência! Atenciosamente,

Great people and spacious rooms

トリップアドバイザーの評価 5.0/5

Alexis J トリップアドバイザー認証口コミ

Very thoughtful and helpful staff. Particular shout out to Samuel, Edson and Wallace for going the extra mile, leaving me with a wonderful memory of São Paulo. Thank you also to the cleaning staff behind the scenes. Nice spacious rooms with a balcony, and a great location - 15 mins from everything I needed and close to the beautiful Ibirapuera park.

Muito obrigado por suas amáveis palavras! Ficamos felizes que o atendimento da equipe, especialmente do Samuel, Edson e Wallace, tenha contribuído para uma experiência memorável em São Paulo. Também agradecemos por reconhecer o trabalho da nossa equipe de limpeza. É ótimo saber que nossa localização e o conforto dos quartos atenderam às suas expectativas. Será um prazer recebê-lo(a) novamente! Atenciosamente,

Ilegal practices by reservations team

トリップアドバイザーの評価 1.0/5

garrache トリップアドバイザー認証口コミ

This hotel is out of control. They asked me to pay in advanced for my reservation one week before arrival. I did not book a prepaid reservation. On top of that, they asked me send them credit card info and passport pictures with security codes for them to make this charge in advance. That is ilegal! I would not recommend this hotel unless you want a 1 star experience in a so called 5 star hotel.

Hello! We appreciate your comments and are sorry for the inconvenience of early billing. In general, we only request a reservation guarantee or advance payment during periods of very high occupancy, and this was the case. By the way, all payment procedures follow strict data security policies. We apologize again about the inconvenience, and hope to have a new opportunity to serve you in the future. Mariana Freitas General Manager Grand Mercure Itaim Bibi

Great people ... Great experience

トリップアドバイザーの評価 5.0/5

EduardoF4157 トリップアドバイザー認証口コミ

It was our first time staying at this hotel, but it will be our place when in São Paulo. The personnel was very pleasant and understanding. We were given some very thoughtful perks and support. They made our stay a wonderful one. Not only that, but the location is also great. with lots of restaurants near by and and well located if you are on business. I definitely recommend this place

Hello Eduardo! Thank you very much for the feedback. We are happy to know that you were very well received and that you liked our product, location and service. We hope to have new opportunities to serve you in the future. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

5 star price for 2 star stay

トリップアドバイザーの評価 1.0/5

karen l トリップアドバイザー認証口コミ

Bed was really hard and pillow even harder. For the price you should at least have a comfortable bed and fluffy pillow. Room very dark and needs touch up. Never stay there again. Lobby looks beautiful, but that is not all we need when staying in a hotel, you need comfort. I am happy to be home today and get a good night sleep, which I did not get while staying at this hotel.

Hello, We appreciate your comments and suggestions for improvement, and we are very sorry that our product did not meet your expectations. We hope to have a new opportunity to serve you in the future. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

との提携 TripAdvisor

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