重庆北碚悦榕庄 5 星

Tripadvisor 评级 5.0/5 5,492 评论

重庆北碚悦榕庄 - Image 1
重庆北碚悦榕庄 - Image 2
重庆北碚悦榕庄 - Image 3
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101 Hot Spring Road chengjiang, 400700 重庆, 中国

描述

酒店其他优惠

  • 水疗保健中心

  • 桑拿和室内泳池

  • 设备齐全的健身中心

  • 可欣赏壮丽山景的奢华客房

  • 美味的中餐，包括川菜和粤菜

我们的客房

酒店位置

重庆北碚悦榕庄

101 Hot Spring Road chengjiang
400700 重庆
中国

GPS:29.856342, 106.382235

电话
传真 +86 23 6030 9999

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 空调
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  5.0/5  5,492 评论

The best stay in Chongqing!!

Tripadvisor 评级 5.0/5

Danielle H 经 TripAdvisor 认证的评论

We had the most wonderful time here. The facilities and service was exceptional. To our amazement the staff we able to accomodate our vegan dietary requirements and produce and incredibly indulgent hotpot experience for us. This has been difficult to find in chongqing. It really made it an experience we will never forget. The manager Tom was particularly helpful. We look forward to our next visit here. 🙏☺️

Thank you for sharing us with your recent wonderful stay at our hotel. We strive to deliver excellent service & wellbeing concept to all of our guests. We look forward to welcome you back to our resort again in the near future. Thank you again for your valuable comments & suggestion with us.

Amazing service at Banyan Tree Beibei from Leo Liu 刘俊灿

Tripadvisor 评级 5.0/5

William H 经 TripAdvisor 认证的评论

I stayed at Banyan Tree Beibei Chongqing for a good 2 nights and the accommodation, services and massage were amazing. The hotel butler, Leo Liu (刘俊灿) has provided an excellent service. His attitude was very professional and his services were extremely efficient. Even when I had an urgent request at 1am, he still managed to reply and provide services. He has been a star Will definitely visit Banyan Tree Beibei again soon.

Thank you for sharing with us your recent wonderful stay in the resort. At Banyan Tree Chongqing Beibei, we strive to deliver excellent service to all our guests. We look forward to welcoming you back to our resort.

Nice spring

Tripadvisor 评级 5.0/5

Jackson Y 经 TripAdvisor 认证的评论

The hot springs at Banyan Tree Chongqing Beibei are really amazing! provides first-class natural and comfortable accommodation experience, hot spring spa treatments and convenient facilities.It is located in the charming Beibei District, surrounded by Jinyun Mountains and surrounded by meandering streams, bringing you a peaceful and comfortable holiday atmosphere1.

Thank you for sharing with us your recent wonderful stay in the resort. At Banyan Tree Chongqing Beibei, we strive to deliver excellent service to all our guests. We look forward to welcoming you back to our resort.

Truly Recommend

Tripadvisor 评级 5.0/5

Lynn W 经 TripAdvisor 认证的评论

It's my first time to Chongqing，and Banyan Tree is my last night here. I would recommend all staffs for their patient and kindness. Spring is warm and relaxed，dinning is tasty. All arrangments are wonderful.

Thank you for sharing with us your recent wonderful stay in the resort. At Banyan Tree Chongqing Beibei, we strive to deliver excellent service to all our guests. We look forward to welcoming you back to our resort.

Potentially nice property with very poor maintenance and service standards

Tripadvisor 评级 1.0/5

V8259FFmichaelk 经 TripAdvisor 认证的评论

Right now less than 24 hours in on a 3 night stay, and I have to say, this Banyan Tree's service standards are well below any property I've been at in the Banyan Tree Group, and as an Accor Platinum member really turns me off from the group as whole for having seemingly very low quality control over their properties after staying at another neglected Angsana just recently. Finished a gym workout a few minutes ago and had asked for a little milk for a protein shake as there wasn't store in walking distance and was told to pay 60 RMB + service charge for a glass of milk, LOL. I didn't say anything at that point and walked away, but I've been at properties, even budget properties such as holiday inn express, much lower grades, all around the world, and a little bit of milk was always given for free when asked when there wasn't an accessible supermarket nearby. This all despite the fact that Accor Platinum and Diamond members are supposed to be entitled to a welcome drink (or welcome drink vouchers), and we've got two rooms, and of course given nothing as always. Let me start with some previous observations others have made, yes, the property is definitely showing signs of neglect which matches the owner's other abandoned and falling apart construction sites nearby. In the rooms, wall and bathroom tiles are missing or darkened. I've seen quite a few floorboards are rotting away around the property. Between the two rooms we have, one room missed out on most toiletries, the other missed out on towels. When approaching a number of different staff with questions or help, you are treated as an inconvenience with rude or snappy attitudes. On arrival, was directed to eat at the Chinese restaurant for lunch around 1pm, except it was closed well before closing time, and looked like it hadn't been open in a while? Went to the other restaurant down the hall and was told to go back to the closed restaurant. Seems even the staff don't know what's going on with their own property.

Dear Michael, we're very sorry to learn from your review over your disappointed afternoon tea experience you had several days ago, we can truly understand how you feel. Please accept our sincere apologies. We treat this incident seriously and do hope that this isolated experience would not in any way affect your future patronage of our resort. We are looking forward to welcoming you on your next visit and we assure you that such incident will not happen again. Thank you for your patience and understanding.

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。