Mercure Mannheim Am Friedensplatz 4성

Name: 4-star Mercure Hotel Mannheim Am Friedensplatz - Mercure - ALL - ALL
Address: Am Friedensplatz 1, MANNHEIM, 68165, DE
Telephone: +49621976700
Rating: 4.0

고객 평점 (ALL 평가) 4.0/5 1,190 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장

Mercure Mannheim Am Friedensplatz - Image 1

Mercure Mannheim Am Friedensplatz - Image 2

Mercure Mannheim Am Friedensplatz - Image 3

Mercure Mannheim Am Friedensplatz - Image 4

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Am Friedensplatz 1, 68165 MANNHEIM, Germany

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Mercure Mannheim Am Friedensplatz

진정한 현지 경험을 할 수 있는 호텔

Mercure Mannheim am Friedensplatz is just steps from the most important sites such as the Congress Center Rosengarten, SAP Arena, Water Tower and Luisenpark. The hotel offers 180 comfortable rooms, 10 meeting rooms with natural light, 120 parking spaces with barrier-free access to all areas, an elegant lobby bar, restaurant and sun terrace.

Business guests find ideal working conditions in our light-flooded, modern meeting facilities. For families, leisure activities and sights like Luisenpark, a planetarium or the Technoseum are nearby. Thanks to our central location, our guests enjoy an easy journey with their own car via the A5 and A6 freeways, or the direct connection by tram line 6 from Mannheim main station to the Luisenpark/Technoseum stop.

Attending an event at the SAP Arena? Then you've come to the right place. Make the most of our close proximity to the arena and the tram stop right in front of the hotel.

Welcome to the Mercure Hotel Mannheim am Friedensplatz. My hotel team and I look forward to welcoming you as our guest. We are always at your disposal.

Sven Beek 호텔 관리

호텔 추가 정보

Air-conditioned hotel rooms
Direct connection to A656 tram stop right in front of the hotel
Free WIFI
Cheap car park right in front of the hotel with barrier-free access
Sun terrace

숙박

객실

Standard Room with one double bed

2명 최대
23 m² / 247 sq ft

침구 1 x 퀸사이즈 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Standard Room with double bed and sofa

3명 최대
23 m² / 247 sq ft

침구 1 x 더블 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Standard Room with twin beds

2명 최대
23 m² / 247 sq ft

침구 2 x 트윈 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Superior Double Room with 1 double bed

2명 최대
23 m² / 247 sq ft

침구 1 x 킹사이즈 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

호텔 위치

Mercure Mannheim Am Friedensplatz

Am Friedensplatz 1
68165 MANNHEIM
Germany

GPS:49.478643, 8.493411

+49 621 976700

+49 621 976701670

MANNHEIM MAIN ST

Railway station

접근: 2.5 km / 1.55 mi 15 min walk / 3 min drive

LUISENPARK

Tourist attraction

접근: 10 m / 0.01 mi 1 min walk

PLANETARIUM

Tourist attraction

접근: 200 m / 0.12 mi 2 min walk / 1 min drive

TECHNOSEUM

Tourist attraction

접근: 250 m / 0.16 mi 2 min walk / 1 min drive

WASSERTURM

Tourist attraction

접근: 2.5 km / 1.55 mi 20 min walk / 5 min drive

Castle

Tourist attraction

SAP Arena

Sports centre

OPAL

Opera/symphony/concert hall

SAP Arena

Entertainment centre

Luisenpark

Park

Rhine

River

Boathouse (best Ger food)

Restaurant and cafe district

접근: 200 m / 200 mi 20 min walk / 5 min drive

rotary restaurant Skyline

Restaurant and cafe district

접근: 200 m / 200 mi 20 min walk / 5 min drive

Huf house (top Ger. food)

Restaurant and cafe district

접근: 400 m / 400 mi 5 min walk / 2 min drive

Saigon (Vietnamese)

Restaurant and cafe district

접근: 500 m / 500 mi 5 min walk / 3 min drive

Pizzeria Augusta

Restaurant and cafe district

접근: 600 m / 600 mi 10 min walk / 5 min drive

Pinzgauer Stub´n

Restaurant and cafe district

접근: 1.1 km / 0.684 mi 10 min walk / 5 min drive

Suvi Restaurant

Restaurant and cafe district

접근: 1.1 km / 0.684 mi 10 min walk / 5 min drive

Restaurant Lindbergh

Restaurant and cafe district

접근: 2.2 km / 1.367 mi 20 min walk / 5 min drive

Q6/Q7

Shopping centre/mall

접근: 2.5 km / 1.553 mi 20 min walk / 5 min drive

Planks

Shopping district

접근: 2.5 km / 1.553 mi 20 min walk / 5 min drive

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 12:00까지

호텔 인근

주차장
애완 동물 동반
레스토랑
휠체어 이용 가능
피트니스 센터
Wi-Fi
에어컨
조식
바
회의실
100% 금연 호텔
룸 서비스

RESTAURANT

The restaurant invites guests to enjoy regional and international cuisine. In the warmer months of the year, guests can enjoy these culinary delights on the adjacent sun terrace in a comfortable and peaceful setting.

미팅 & 이벤트

회의실 수: 7
가장 큰 방의 표면: 330 m² / 3552.087 sq ft
최대 수용 좌석 수: 300
연회 최대 수용 인원: 150

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.0/5 1,190 리뷰

TripAdvisor 평가 3.3/5 526 리뷰

Hotel needs a makeover!

Mary L 2024. 9. 27 TripAdvisor 인증 리뷰

I'm sorry to say that this was one of the worst hotels I have ever stayed at. The room was not very clean; the bathroom floor was so sticky I had to put towels on the floor (which there weren't many of)! The cover on the bed was way smaller than the bed was; although you didn't need a cover since the air conditioner didn't work! It was so hot I couldn't even sleep. The hot water took forever to get hot, there were no USB ports and very few outlets, no refrigerator, no safety bars in shower and had to mop up the water from the shower. Most of the lights didn't work and the security lock didn't work. However, the reception staff was very nice and breakfast was fairly good.

Dear Lewis, Thank you for your feedback, We are pleased that you found our reception staff to be very nice and that the breakfast was fairly good, which includes hot, vegetarian, gluten-free, American, and buffet options to cater to diverse tastes and preferences. Nonetheless, we are sorry that your stay did not fully meet your expectations. We understand how important a clean and comfortable environment is and we regret that the cleanliness of your room was not up to our usual standards. Regarding the bathroom floor, we apologize for the inconvenience and appreciate you bringing this to our attention. Although we do not have a refrigerator in the rooms, we do provide a minibar in certain categories and a vending machine with drinks is available for your convenience. We also ensure that our rooms are equipped with double-glazed, opening windows to help mitigate temperature and sound, ensuring a restful atmosphere. It is also our priority to maintain operational security locks for your peace of mind, and we apologize if there was an issue during your stay. For future visits, please note that our rooms offer various amenities for your comfort, including tea and coffee making facilities, a flat-screen TV with satellite channels, and individual air conditioning controls to adjust the room climate. While we do not have USB ports, we provide plugs and converters on desks, and our team is always ready to assist with any additional requirements. We hope to welcome you again in the future. Best wishes, Sven Beek, General Manager

변기 고장, 샴프 고장, 새벽까지 소음.

Seonwon K. 비즈니스 - 2024. 6. 25 전체(All) 통지 확인

Dear K., Thank you for taking the time to review your stay. We are sorry that your stay did not fully meet your expectations. In regards to the continuous running water from the toilet, we understand how this could be an inconvenience and apologize for the discomfort it may have caused. Additionally, we regret to hear about the challenges you faced with the shampoo dispenser and want to ensure you that the quality of our amenities is typically held to a high standard. Regarding the noise you experienced during the late hours, we strive to offer a peaceful environment for all guests and apologize that this was not the case during your visit. Nonetheless, we hope you had the chance to experience our garden surrounded by the beautiful Luisenpark during your stay! We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Sven Beek, General Manager

Worse Accor experience ever

MyDiabetic N Couples - 2024. 6. 11 TripAdvisor 인증 리뷰

Arrive and only one lift working. 2x busloads of people checking in. So I took my own bags up as you could clearly see it was overwhelming for them. I called the one working lift and when it came up to my level it had someone's coat and suitcase in it without anyone with it. Ge I am glad I did not leave my bags with them. When trying to get out of lift I was mobbed by the waiting people trying to go up to their rooms. I had to request several times to let me out first. Why was the management not coordinating orderly service. I came down to complain that air conditioning wires were using masking tape all around the controller and wires sticking out of the wall at the aircon controller. There was no fridge in the room, there is mould in the bathroom in the shower and basin sink. The air con not working well, the walkways and lifts looked poorly maintained. Dirt on walls scuff marks etc. No face washers, bedside table flashing light. Agent at reception said there is nothing we can do about it. I asked for the duty manager and she said not here at this hour. You can make a complaint to them tomorrow. So I said so you are not going to do anything today. The answer was I could give you drink vouchers and I declined as I was wanting the issues resolved. I informed her that I was an Accor member and this is worse kept motel I have ever been too. Well nothing can be done except to complain tomorrow after I check out. That confirms why I book normally with IHG they are so so superior to Accor. Rating to me was way less then 2*

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about the inconvenience you experienced with the lift service upon your arrival, especially when the hotel was experiencing a high volume of guests. Our goal is always to provide efficient and comfortable service, and it seems we fell short in this instance. Your concern regarding the safety of your belongings and the coordination of service during busy periods is taken seriously. We strive to ensure all guests feel secure and attended to, and we regret that we did not meet these standards for you. The condition of the air conditioning in your room is certainly not indicative of our commitment to guest comfort, and we apologize for any discomfort this may have caused. Cleanliness and maintenance are of utmost importance to us, and we are disheartened to learn that this was not reflected in your room standards. Please be assured that we have rigorous housekeeping protocols in place to ensure that all guests enjoy a clean and well-maintained environment. We are also saddened to hear that our team's responsiveness did not meet your expectations, and we will reflect on your feedback to improve our service. As an Accor member, we understand that you expect a certain level of quality and service. We apologize that your experience did not align with the high standards we aim to uphold. We hope we can welcome you back in the future. Kind regards, Sven Beek, General Manager

My worst ever stay at the Mercure Mannheim. Not fit for purpose, never again!

Jeffrey C 2023. 12. 23 TripAdvisor 인증 리뷰

I've stayed at this hotel 9 or 10 times over the years, often with my wife. After this latest experience, never again! The problem started at check-in. The lady at Reception appeared to speak little German or English! I was tired after travelling all day and enquired about the Restaurant. She told me that it was unavailable due to a Group booking. Excuse me but I'm a paying guest at a supposedly 4-star hotel! As an aside, I wasn't even offered a "Welcome Drink" which to which my status with my Accor Loyalty Card entitles me. Reception gave me a menu from an external Italian restaurant who would deliver - I phoned them but they were closed on a Sunday. So, she then gave me a menu from a Greek restaurant - I phoned them but they did no deliveries whatsoever. I went to see the Restaurant Manager who informed me that they have had a staffing problem for the last 3 months and, in any case, there was no food - i.e. a Restaurant with no staff and no supplies! So, I went hungry that night. I tried to have a shower before retiring but there was no hot water. So, hungry and unwashed! This is how Mercure treats its guests. Next morning, I wanted to have a shower before breakfast. There was still no water pressure, just a trickle of cold water. I phoned Reception and was told there was a technical problem in the boiler room but an engineer had been called - it wasn't fixed by the time I checked-out. I complained to Mercure Customer Service who were sympathetic and wrote to me that the Manager would resolve the problem and give me the refund I'd requested. Despite 3 reminders, I've had no contact from the Manager and no refund. This hotel and, more so, its management are "not fit for purpose". Mercure need to get their act together.

Dear Jeffrey, Thank you for taking the time to share your feedback. We're truly disappointed to hear about the challenges you faced during your most recent stay. Our goal is to provide a seamless and enjoyable experience for all our guests, and it appears we fell short in your case. We apologize for any inconvenience caused by the restaurant being fully booked and the subsequent difficulties you encountered when attempting to order food. Our team strives to accommodate our guests' needs, and we regret that we were not able to provide you with satisfactory dining options. The lack of hot water you experienced is certainly not up to our standards, and we understand the frustration this must have caused. I can assure you that such technical issues are an exception and our maintenance team is dedicated to resolving such matters promptly. We are taking your comments seriously and are looking into the communication issues you've mentioned, as we aim to always deliver clear and helpful information to our guests. Please rest assured that we are addressing these concerns internally to ensure they do not recur. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Marc Hirmer Front Office Manager Mercure Mannheim am Friedensplatz The Management

Trafalgar Tour

irve2016 2023. 11. 8 TripAdvisor 인증 리뷰

Dear Guest, We would like to thank you for this positive review of your experience in our hotel. We are delighted to hear that you found our service quick and efficient during your stay with Trafalgar tour. It's great to know that you enjoyed your time at the pub next door and had a hilarious experience with your fellow travellers. We appreciate your positive feedback and hope that you had a memorable time exploring the nearby attractions such as the Congress Center Rosengarten, SAP Arena, Water Tower, and Luisenpark. We all look forward to seeing you again in the future. Best regards, Achim Martin, General Manager

제휴 TripAdvisor

웹사용자 등급

그 외 웹 사용자 평가 등급

713 리뷰 9.3/10 위치
1,331 리뷰 6.2/10 객실
933 리뷰 7.9/10 서비스
23 리뷰 7.9/10 인터넷 가격
672 리뷰 7.2/10 조식
630 리뷰 5.4/10 청결도
622 리뷰 6.2/10 안락함
323 리뷰 4.1/10 레스토랑

45 리뷰 9.3/10 위치
161 리뷰 6.1/10 객실
111 리뷰 7.7/10 서비스
77 리뷰 5.5/10 청결도
64 리뷰 7/10 조식
59 리뷰 6.2/10 안락함
44 리뷰 3.2/10 편의 시설
36 리뷰 3.9/10 레스토랑

62 리뷰 9.3/10 위치
145 리뷰 6/10 객실
117 리뷰 8.2/10 서비스
65 리뷰 6/10 청결도
62 리뷰 7/10 조식
61 리뷰 5.8/10 안락함
32 리뷰 4.1/10 레스토랑
31 리뷰 4.9/10 분위기

25 리뷰 9.3/10 위치
56 리뷰 7.4/10 객실
38 리뷰 8.3/10 서비스
28 리뷰 6.3/10 청결도
23 리뷰 7.3/10 조식
15 리뷰 4.8/10 분위기
12 리뷰 4.5/10 편의 시설
12 리뷰 4.2/10 레스토랑

31 리뷰 9.3/10 위치
62 리뷰 5.3/10 객실
49 리뷰 8.2/10 서비스
39 리뷰 7.8/10 조식
33 리뷰 5.6/10 청결도
32 리뷰 5.6/10 안락함
18 리뷰 3.8/10 레스토랑
17 리뷰 3.9/10 편의 시설

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Mannheim 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.