Ibis Torreón bintang 3,5

Estimado Jose, Antes que nada, muchas gracias por sus comentarios, Revisare el tema de la limpieza para tomar medidas de accion para mejora, Nuevamente muchas gracias por sus comentarios Gerencia General

Thank You so much for your Review, It is important for US, Thank You for Choosing Us like your home for that week We hope to see You again! Greetings!

Thanks David for your Review. ibis Belongs to a French Chain named ACCOR where ibis is as usual small like an Economic Business hotel. The hotel has more than 2 years since the opening and it is good to know that it looks pretty New. Part of this is that we have a good management in Maintenance y cleaning with the corresponding staff.

Entiendo que su molestia es porque preguntaron a esa hora si queria extender, no para notificarle que dejara el cuarto, siempre preguntamos pues a las 12pm horas es la salida. Sin problema se autoriza la salida una hora despues, solo que mi Auditor nocturno nos comento la situacion, que llegaron a las 3 am, y pedian salir 8pm y el explico la hora de salida y si queria salir 6 pm tenia que pagar media renta mas. Usted, por lo que me comenta mi recepcionista quedo en confirmarle si queria el Late Check Out o no antes de las 12pm. Le deseamos lo mejor en sus futuras estancias!

Dear Jaapoika! Thank You so much for all your review. It is very important to know and to have real experiences and so detailed as You wrote. The pet fee is for cleaning additional at the end of the stay, but I understand that if You travel with two (MAX ALLOWED) pets, It could increase the rate. But it is a good suggestion to try changing the national politics and bring a best relation Price-quality. Thank again for stayed with Us. best regards!