宜必思格拉纳达卡利酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 2,412 评论

宜必思格拉纳达卡利酒店 - Image 1
宜必思格拉纳达卡利酒店 - Image 2
宜必思格拉纳达卡利酒店 - Image 3
宜必思格拉纳达卡利酒店 - Image 4

描述

酒店其他优惠

  • 酒店提供快捷自助早餐服务,供应健康美食。

  • 宜必思厨房 - 供应小吃和烧烤的酒吧和餐厅

  • 客人可以携带不超过 15 公斤(33 磅)的宠物狗入住

  • 电脑和商务中心 24 小时开放

  • 酒店设有 24 小时开放的电脑和商务中心,11 岁及以下的儿童住宿免费(需与成人入住同一间客房)。

我们的客房

酒店位置

宜必思格拉纳达卡利酒店

Av 8 Norte 21 Norte 40, 格拉纳达区
760042 卡利
哥伦比亚

GPS:3.4629221, -76.5319

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

IBIS KITCHEN

宜必思卡利格拉纳达酒店的宜必思厨房餐厅供应各种国际和当地菜肴,让您享受风味独特的美食体验

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  2,412 评论

TripAdvisor 评级  4.5/5  159 评论

They sold my room the night I flew in and left me stranded. I had a reservation for over a month.

Tripadvisor 评级 1.0/5

Mike Z 经 TripAdvisor 认证的评论

While I was on my layover flying to Colombia, I received an email saying that Ibis had canceled my reservation. I emailed back and tried to call but they didn't answer. When I arrived, they had sold my room and were full, so I was stranded at midnight without a hotel in the most dangerous city in Colombia.

Dear Mikez, We appreciate the time you have taken to send us your comments about your stay at Ibis Cali. We feel great about your experience with us, we are working with our team to avoid these situations. Best regards,

还可以

客户意见评级 3.0/5

匿名 商务住宿 - 所有已确认评论

房间太小,床太小。其他都还可以

尊敬的 Quan, 十分感谢您花时间告诉我们有关您在 ibis Cali Granada 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Ibis,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。 非常感谢您向我们告知您的担忧, 谨启 Katy García Gerente General IBIS CALI GRANADA

位置好,早餐很不错哦

客户意见评级 4.0/5

匿名 商务住宿 - 所有已确认评论

没有护发素和洗衣皂有点那个不方便,其他都不错的

尊敬的 Wenli G.: 感谢惠赐有关下榻 ibis Cali Granada 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Katy García Gerente General IBIS CALI GRANADA

Not Good. HUGE DISAPPOINTMENT!!!!

Tripadvisor 评级 2.0/5

Yohana0121 经 TripAdvisor 认证的评论

This hotel is located on a VERY busy street; luckily, they have a private garage. The rooms are super small for a party of two. So small that they improvised a closet with two pieces of wood in the corner of the room. The beds are SUPER uncomfortable. You literally feel like you are sleeping on the floor. Our first night, we contacted the front desk at 2 a.m. to complain about the beds and to request another room, and they confirmed that all beds are the same and that they have received plenty of complaints about the same thing. The buffet breakfast was a joke. Cold food, no flavor, and not enough variety—I will not recommend this hotel and will definitely not stay there again!

Dear Yohana, We are sorry that your experience at our hotel didn’t quite match your expectations. Your feedback is important, and we take it seriously. We understand the frustration caused by the bed in your room and the breakfast offer, so we are actively working to address it. Again, thank you for your feedback! Warm regards

Disgusting standards

Tripadvisor 评级 1.0/5

Che G 经 TripAdvisor 认证的评论

the towels had poop on them most disgusting experience ever. i literally walked the towel down to reception. im still waiting on answer from the manager and yet all we got from the recepcionist was an im sorry. If i jad this happen in my hotel i would be ashamed of my cleaning standards

Apreciados, un cordial saludo desde Cali Reiteramos nuestras más sinceras disculpas por las molestias causadas por esta situación, Por medio de la jefe encargada atendimos de manera oportuna y correcta su reclamación, además de aplicar a su tarifa una compensación económica. En conjunto con nuestro proveedor de lavandería(multinacional líder en el mercado y destacada por su procesos de alta calidad), revisamos a fondo la situación, se trata de una mancha que no tiene que ver de ninguna manera con lo mencionado en este review, el hotel cuenta con todos los soportes que con mucho gusto ponemos a disposición. Muchas gracias por su tiempo y atención, les deseamos un excelente comienzo de mes y de año 2023.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 368 评论 9.4/10 位置
  • 820 评论 4.5/10 房间
  • 945 评论 7.3/10 服务
  • 59 评论 4.3/10 上网
  • 439 评论 3/10 舒适度
  • 325 评论 7.4/10 早餐
  • 281 评论 6.2/10 食物
  • 257 评论 7.2/10 清洁度

支持方 Trustyou