Mercure Warwickshire Walton Hall Hotel & Spa 4성

고객 평점 (ALL 평가) 3.8/5 1,440 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
Mercure Warwickshire Walton Hall Hotel & Spa - Image 2
Mercure Warwickshire Walton Hall Hotel & Spa - Image 3
Mercure Warwickshire Walton Hall Hotel & Spa - Image 4
WALTON, WELLESBOURNE, CV35 9HG WALTON, United Kingdom

호텔설명

호텔 추가 정보

  • Dog friendly hotel, set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

숙박

호텔 위치

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

전화
팩스 +44 1789 470418

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  1,440 리뷰

TripAdvisor 평가  3.5/5  4,245 리뷰

Restaurant spoilt the visit.

트립어드바이저 평점 2.0/5

R1749KHdarrena Couples - TripAdvisor 인증 리뷰

Very disappointing after having a great visit last year. Spa is limited but we were aware of that. The restaurant though was not good at all. Steak served in a bowl. King Prawn Salad that my partner ordered was served with the smallest prawns I’ve ever seen, certainly not King Prawns. Breakfast I asked a member of staff for something to pick the fried eggs up with and she told me to use the serving tongues that had been used for the bacon. No consideration for people who may have been vegetarians.

Great Stay

트립어드바이저 평점 5.0/5

Deborah P TripAdvisor 인증 리뷰

Arrived at Walton Hall on 1st March. 2 couples in 2 rooms. Reception staff very efficient and friendly and extremely helpful. Room standard double room was very nice and clean with comfortable bed,great pillows. only small criticism is there was no bedside table, in our room. Bathroom again was clean, shower was very good. Nice fluffy towels. We used the pool, steam room and sauna, all great. We had evening meal 2 courses no complaints, service in restaurant was excellent. Sunday morning breakfast was plentiful with lots of choice again service great. All 4 of us had 50 minute Back Massage which we all thought was very good. My massage was just amazing, lovely lady and the most comfortable massage table ever. The grounds are lovely. Walton Hall is great to walk around and I think you can also stay. Unfortunately the church was not open and the gravestones badly neglected which is a shame, unable to read any of them.

Beautiful views and grounds but disappointing food and spa

트립어드바이저 평점 4.0/5

HeloiseA Couples - TripAdvisor 인증 리뷰

Great romantic looking hotel and grounds. Spa and dinner disappointing. Dinner overpriced and over cooked. Dinner menu limited. Spa facilities very basic and tiny. Room nice with great balcony view but balcony not safe to go on as dirty, slippy, covered in moss and mud. Staff not very attentive. Bar staff were a bit slow although remembered drinks orders all night. Food service was quick but staff not checked if food was ok. No opportunity to complain on check out either.

Rundown and badly staffed

트립어드바이저 평점 1.0/5

June L TripAdvisor 인증 리뷰

This could be really lovely if some money was spent on it for refurbishment. We arrived at 11.30 am as one of us was booked to have a relaxing massage at the soa.We went to reception to be told rather abruptly by the receptionist that we couldn't check in till 3 pm.So we just said we had come early as I had a treatment booked and the rest of us wanted to make use of the spa.So we went down to the spa building when we got there it was just like a basic leisure centre very run down only one room available in the women's changing room to get changed into your swimwear.So you all had to wait for it to become available. All the floor was wet & damp not very nice.The swimming pool area was very tatty with a few sunbeds there was a raised area that had two sunbeds on and one of them was torn.It just felt all very tatty.One of us had a massage booked at the spa which was upstairs. I had filled out a registration form and the therapist who came called me by the wrong name and she knew nothing about my allergies and what sort of treatment I was booked for.Not a good start . She took me to the treatment room there was no relaxing music and no nice smells that you normally associate with a spa experience. As for the massage it was very poor just being rubbed with some oil that was not fragrenced not a proper massage at all. Very disappointed I was not even given or offered a glass of water after and just had to say myself that I would need a glass of water. Not the lovely relaxing experience that I was really looking forward to. We then went to the bistro and ordered afternoon tea which was very average with not enough cream & jam for the scones, I twice had to go and try to find someone to ask for some more.We ordered a bottle of prosecco which was just dumped on the table no ice bucket. Again very disappointing. We then checked into the room which was ok very basic and in need of a refurb.Toilet seat was loose and the basin didn't want to drain .Needs all sorting out.In the evening we went to the restaurant ordered some drinks which were gin & tonics which came with no lemon just a few ice cubes.We then ordered the meal.Three of the starters came but the other starter didn't we had to try and catch the attention of one of the staff to let them know we hadn't got the starter .There was no knives only forks so once again we had to find someone to get us knives. When the missing starter finally appeared it was completely smothered in balsamic vinegar even the bread which made it unpleasent to try to eat.Then the main course arrived two of us had ordered the signature burger it was dreadful completely dried out and you could hardly cut it with a knife let alone chew it.It would have been good to use to resole a shoe.I think they had all been precooked then just reheated to order. We had to ask for a bottle of wine and that was just plonked on the table again no ice bucket.We had to ask for cutlery to try to eat the unedible food. I left most of the starter and all of the main course .No member of staff said anything when they cleared the plates.The service really needs sorting out very poor.The whole place needs money spent on it and a complete refurbishment done.Such a disappointment for what should have been a lovely relaxing weekend.Certainly would not be returning or recommending it to anyone else.

Fire alarms and poor service

트립어드바이저 평점 2.0/5

Alex N TripAdvisor 인증 리뷰

The fire alarm went off at 1am and then again at 8am for about 15 minutes each. I then tried to get a tuna sandwich the next day at the restaurant which took about an hour. I ordered two tuna sandwiches and one pate small plate for me and my girlfriend. The pate and one sandwich arrived quickly but I dunno if this confused things but then the other sandwich seemed to be forgotten about. I asked 3 staff members on 3 different occasions. They said they’d check with the kitchen but nothing happened until the 3rd person checked. He then came back to me confirm it was being made, like I say around an hour after I originally made the order. This was especially annoying as I just wanted a quick meal as had to be somewhere to be. I definitely paid for all 3 meals as I checked my bank account. The last lad apologised to me to be fair but it was ruddy annoying.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 564 리뷰 9/10 위치
  • 1,616 리뷰 5.8/10 객실
  • 1,438 리뷰 7/10 서비스
  • 9 리뷰 6.2/10 인터넷 가격
  • 1,167 리뷰 5.9/10 레스토랑
  • 620 리뷰 5.1/10 청결도
  • 505 리뷰 6.7/10 조식
  • 435 리뷰 5.7/10 웰니스 센터

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