Mama Shelter Los Angeles

First timer, we had a pricey $700 dinner we’re invited upstairs for drinks. We started getting hassled by the staff, we were a group of 7- black guys in our 30/appropriately dressed. We were asked to move from standing around a relative empty area close to the bar because we were too close to the (non-existent) guests. When I mentioned we needed to be close to the heater we were told to stand at another gas heater, that they promised they would turn on. 20 minutes later they singled our group out again and asked us to move from the place they just asked us to stand, we were tired from travel and cold from the LA evening weather. I insisted that they turned on the heater as they promised, they came and took away the heater. I would say there was some racism involved because there were other groups of non-black guests standing close to that they never approached to move.

We spent 3 nights at this hotel. The staff were all lovely, they had such a warm welcoming manner. The restaurants were delicious. The roof top has a view of the Hollywood sign and amazing sunsets. Our room had a lovely personalised welcome message on the mirror. The bed was comfy, it was quiet despite having a downstairs and rooftop bar. The bathroom was modern and had lovely amenities.

Nice stay at Hollywood, very touristic region and a few meters walking from a lot of attractions and restaurants. Expensive parking around the hotel (30 dolars per day) and not offered by the hotel, it’s a public parking.

We had a most pleasant four-night stay. The rooms are a bit small but very comfortable and welcoming. Quirky decorations. Staff members go out of their way to be friendly. However, we had to ask for bathroom supplies and still didn't get much. There is a cool rooftop bar/restaurant with a view of the Hollywood sign. Great vibe, but a bit loud. No trouble getting a table as a hotel guest, even on a busy night. My only complaint is inconsistency with free morning coffee. It's taken away much earlier some mornings than others. One morning it was gone by 8:00. Milk was available some days, but not others. That's an easy way they could improve their service.

located in what used to be a very seedy area of Hollywood, Mama Shelter is now surrounded by hip trendy places with just a touch of seedy leftover. The pluses are that the design and aesthetic are very creative and good. Bed was comfy. Didn't care for the bar style shampoo...it doesn't work! Had dinner in the restaurant, had the most expensive sandwich I've ever had in my life and it wasn't worth it. Very bland. Gratuity was included for my party of one which surprised me. Parking is a two minute walk from the hotel and is not well lit. Felt a little unsafe walking to it at night. Overall I'd recommend this hotel with some caveats. Good for a younger crowd.