ホテル SO/ Sofitel Hua Hin 5 つ星

After a wonderful stay with my husband a few weeks ago, I returned recently for a 2-night, 2 rooms stay with my mother and 3 friends on Feb 19-21. We continue to like the modern, spacious rooms and were very please with one of your rooms upgraded to an even spacier "family room" overlooking the pool: great, modern rooms. We also appreciated the drink vouchers. However, we were trully disappointed this time by the overall poor service experience, with a 07:30 forced wake-up on a Sunday morning through the hotel service topping the list - due to higher occupancy, hotel has switched back to regular buffet breakfast - but when arriving at 09:45 the buffet was empty, and not replenished at all - we agreed explicitly at check-in with reception on our room cleaning times (in the afternoon) - but those were not at all respected. Coming back from breakfast we find cleaning in our room, and were forced to wait outside until they finished - worst, on Sunday morning at 07:30 the staff is waking us up to deliver plates and cutlery - which we never had asked for, and it must have been clear was not for us !?! Admittedly the hotel was quite fully booked - but especially given the hotel knows this, and in these times there can be fore sure no shortage of qualified staff we felt seriously let down by the service experience this time - disappointed.

Hotel for families looking for activities or for couples who have to relax in the pool villa.The staff here are friendly and good service. When My family stay,kids tent is not available, but My family can be used for outdoor activities such as mini golf or cycling. This hotel our children loved it.

宿泊全体については満足している。 パターゴルフや自転車のコースなども子供が大変喜んでいた。しかし自転車コースは場所によって斜めになっていて小さい子供を遊ばせるには非常に難しいと思った。

It my birthday trip. Hotel was pleasantly surprised me with cake and my room upgrade to “So Lofty Pool Access”. This is beautiful, peaceful Hotel. The room was clean and very comfortable, Great Facilities, Hotel staff were extremely friendly, polite, helpful and keep to assist with any of your queries. I recommend here for your relaxation.

Everything was perfect. Beautiful rooms, an enormous range of activities, good pool, beachfront location, amazing food. And wonderful staff, who were friendly, professional and attentive. The perfect Christmas Eve.

アクティビティが充実しておりとても楽しい時間を過ごせました。二泊三日でも時間が足りないほどでした。小さいお子さんのいるご家族や写真撮影の好きな方にぜひお勧めしたいホテルです。 お部屋のデザインもとてもユニークで驚きました。特にベッドがとても気持ちよく、よく眠れました。 スパは技術が高く、アロマの香りもとても良くて気持ち良かったです。また他にないデザインで一つのアトラクションのようになっていてとても楽しかったです。 ディナーコースはどれも美味しく、見た目にもとても楽しいお料理でした。カクテルも可愛く、とても美味しかったです。 朝食はビュッフェの品数がかなり多く楽しかったです。

広い部屋に寝心地の良いベッド、ゆったり入れるお風呂と、どれをとっても快適に過ごすことができました。サイクリングなどアクティビティも充実しており、アウトドア派の人にも楽しめるホテルだと思います。

Very good service and lots of activities for family with kids: nice swimming pool, sand playing area, mini golf area for kids, basketball court, kids club We got upgrade to 2 bedroom pool villa which us spacious and near the beach Cons: a little bit inconvenience when it's raining Totally recommended:)

秘密基地のような子供部屋、楽しい遊具のあるプール、キッズテント、綺麗な砂のビーチ、ミニゴルフにサイクリングなど、ホテル内で楽しめる施設がたくさんあり、親子ともに充実した時間を過ごせました。

There are many activities for families to do together. Service is good and staff is nice. There is only one thing to be complained. There are too many mosquitoes outside and inside the room. Mosquito coil and spay can be used to decrease mosquitoes in accommodation buildings.

We have stayed at this hotel (under different names) over the years and it's always a pleasure to come back to the modern design, especially now that there is a new kids' pool, as well as other family activities such as mini golf and a bike lane. We had an issue with the first room but this was resolved the next day by moving us to another room. The older parts are starting to look a bit dated, I suggest a renovation of those areas. There is only a very small beach now, the rest is replaced by a beach wall. There is, however, the sea view from the nice beachside restaurant.

I booked two bedrooms pool villa. Pros: staffs are frinedly and excellent services. The rooms are very clean. Cons: position of faucet and shower should be changed due to splashed out of water. The lights system also should be fixed and rearranged. Breakfast looks good and various types.

予想より良く、素敵なロケーション、建物でした。 朝食やタイ料理などの食事も美味しく、満足できる滞在でした。 改善希望点は、ミニバーの内容があまりにもチープ、食事はある程度高くても仕方がないですが、ソフトドリンク等の値段は少し高すぎるのではないかと思います。

子供がプールを非常に気に入り良かったです。 サービスも行き届いており楽しい旅行が出来ました。

Good service mind but seem like there were not enough staffs may b bcoz just reopen after Covid era Curtain could not protect sunlight in the morning, a bit disturbing if u wanna sleep until late morning