SO/ Sofitel Hua Hin

子供が遊べる環境が整っており過ごしやすかった。食べ物のメニューをもう少し充実させて欲しかった

The ac is hotel room is too cold & even after we change temperature to 31 degree & fan my mode to lowest level. After the 1st night my son got high fever almost 40 degrees as the result he caught a cold. It’s not fun to have to go out find a pharmacy & hospital for my kid during our holiday instead of chilling on the beach. The hotel doesn’t provide medicine for kids which I understand for safety reason, so make sure you bring your own necessary meds for your kids. The blanket & pillows were wet when we checked in the 1st night. The toilet paper was of poor quality. The shower should have been a nice experience but the water pressure was too weak. Other than that, there are lots of activities for kids and family. We tried the hot pot menu but the vegetables ( morning glory ) were old.

I specifically went to hua hin to stay at this resort with my parents and children and trust me all the efforts was worth every penny and time . There our loads and loads of activities to do for all age groups , the rooms are spacious , the look and feel of the entire resort is very good and more then everything the service at the resort is fantastic. I would specially like to thank Mr. Subham Chandra the GM of the hotel for his providing us an unappareled hospitality and Chef Puran Singh Rawat who made sure we get food as per our palate .

All of their staff are friendly and helpful. The hotel area is very huge so there are a lot of activities to do such as mini golf for kids, basketball, tennis, bicycle (they have like 3km+ cycling track in the hotel), electric scooter for kids, kids club, kids playground and big swimming pool (kids really love the floating adventure one). Big thanks to K.Boy, the hotel manager. He is so kind and generous, will be there again soon!

29 September 2022 I sinked my Lush bubble bath bomb then I only found out the bathtub's stopper got problem. Moreover, the curtain weiller got defect problem as well. I was planning to have spent a good time with my wife at the hotel since it was her birthday on 28 September and also it is our honeymoon but it turns out to be my worst experience ever in Hua Hin. Fortunately, one of your receptionist came back with a follow-up and offer a bubble bath service and I do appreciate for that. I would strongly suggest to check every room facilities before letting customer to check-in as Sofitel considered to be one of the top 5 stars hotel and this is extremely unacceptable. It is 11pm and Im still waiting for the bubble and hot water to be done. 30 September 2022 After chaotic night, we went for our breakfast at White Oven. We chose our seats nearby the pool side and proceed to the buffet counter. When we on the way back to our seat then one of the staff approached and asked us to move to another table instead because the seat was TAKEN BY TEAM BUILDING PURPOSES. First of all, why would you allowed us to take the seats if you know it was designated for events earlier. We then have to move the plates by ourselves with the glaring looks from the event members. I dont wish to comment on this but then doesnt we pay the same price as them? When I arrived on first day then I only found out that most of the facilities were taken due to team building purposes and it doesnt seems fair to us at all.