イビスホアヒン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 810 件のレビュー

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説明

ホテルのその他の情報

  • 無料の WiFi

  • ホアヒンビーチとシカダマーケットは徒歩圏内です

  • ご家族での休暇に最適です

  • ペット同伴可ホテル(条件が適用されます)

  • ショッピングモールBlúportから5分の距離

当ホテルの客室

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ホテル所在地

イビスホアヒン

Petchkasem Road Hua Hin 87, Prachubkirikhan
77110 ホアヒン
タイ

GPS:12.538938, 99.964921

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

TASTE RESTAURANT

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  810 件のレビュー

トリップアドバイザーの評価  3.5/5  919 件のレビュー

Not the best

トリップアドバイザーの評価 2.0/5

Shaneyboy86 トリップアドバイザー認証口コミ

We stayed here 5 years ago and enjoyed our stay back then so thought we would book a night here whilst we were in Hua Hin to see if anything had changed with the hotel and we were both a bit disappointed with the latest trip here. The hotel was very busy compared to our last trip so felt very overwhelming, we didn't manage to get into the pool this time as too many people in there, the rooms were very basic and didn't sleep well due to how small the beds were and the air conditioning wasn't working very well as it was rather warm despite being on the lowest setting. Not much room in the shower either, bathroom felt very cramped. We didn't find the hotel staff as friendly as last time we stayed either, we booked via Accor as we are loyal members and it seemed like the staff didn't understand how to use the system when giving us our welcome drink, or trying to use voucher on the app (which is for Accor members). Service was slow, and when we had food at the bar we felt like we were being watched by the staff as at the the time we were the only ones in the bar. Don't think we will be returning unless improvements are made. There are much nicer hotels in the area for not much more money, that are not too busy.

Dear Valued Guest, Thank you very much for sharing your recent experience with us. We are truly sorry to hear that your stay did not meet your expectations this time. We apologize for the inconvenience caused by the high occupancy, the inability to use the pool, the discomfort in the room, and the issues with the air conditioning, as well as the cramped space in the bathroom. We take your feedback seriously and will review these aspects to make necessary improvements. Additionally, we sincerely apologize for the issues you faced while utilizing your Accor membership benefits, and for the service not meeting the standard you should have received. Your comments regarding the slow service and the uncomfortable experience at the bar will be taken into careful consideration as we work to improve our guest services. We greatly appreciate your constructive feedback, which is invaluable to us in improving the quality of our service. We sincerely hope that you will give us another opportunity in the future, where we can offer you a much better experience. Sincerely, Wipaporn Achakingkaew Front Office Manager

好立地

お客さまの声 5.0/5

Takahiko T. カップル - 確認済みレビュー すべて

かなりお手頃な価格で、昼間はプールで楽しむ事が出来ます

Takahiko T. 様 この度は当ホテルをご利用いただき、また、立地や料金に関するお褒めのお言葉をいただき、誠にありがとうございます。昼間のプールもお楽しみいただけたようで、大変嬉しく思います。 今後とも、お客様のご期待に添えるよう努めてまいりますので、またのご利用を心よりお待ちしております。 どうぞよろしくお願い申し上げます。 ホテルマネジメントチーム

Maybe the worst hotel I’ve ever stayed in!

トリップアドバイザーの評価 1.0/5

Guy H ファミリー - トリップアドバイザー認証口コミ

The staff were extremely unhelpful. Fire we were charged extra for the room, then we had to pay cash before we were able to receive some French fries in room service, and parking is miles away. The staff were very unhelpful. My strong advice is to stay well clear of this hotel in Hua Hin

Dear Valued Guest, Thank you very much for your recent stay at Ibis Hua Hin. We truly appreciate your visit and your feedback. While we were pleased to have you stay with us, we are disappointed to hear that you encountered difficulties with parking upon your arrival and experienced a misunderstanding regarding the billing of your food order. Although we offer parking on a first-come, first-served basis, we understand that it can be challenging, especially during busy weekends when many cars are present. Please know that we value your patronage, and to accommodate all our guests, we provide an overflow parking area just 150 meters from the hotel. If needed, our staff can guide you to this parking area after you check in. Regarding the misunderstanding with the food billing, we sincerely apologize for the confusion. This is not reflective of our usual service standards, and we will take steps to ensure such an issue does not happen again. We apologize for any inconvenience these matters may have caused and thank you once again for choosing to stay with us. We look forward to welcoming you back in the future. Best regards, Wipaporn Achakingkaew Front Office Manager

Nice place

トリップアドバイザーの評価 5.0/5

little_jee トリップアドバイザー認証口コミ

Nice hotel in Hua hin with facilities, the location is good, you can walk to the sea through the nearest alley and can also walk to the tamarind market which know well one. I stayed in the family room, the room and clean and well maintained. the new bed sheet for the bunk bed is cute. The hotel provides a crib for baby. The pool is small but you child still enjoy it. The restaurant is close at night but you can still order something from the bar

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Front Office Manager

Nice Hotel

トリップアドバイザーの評価 5.0/5

Bamboo K トリップアドバイザー認証口コミ

The team very help full, Happy welcome and good service. Important is Pet allowed without charging. Hotel have 2 areas of parking and they are have pick up service from 2nd parking because far for walk. Hotel is super clean. We will be back when passing Hua-hin again.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Front Office Manager

との提携 TripAdvisor

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