イビスホアヒン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 733 件のレビュー

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Petchkasem Road Hua Hin 87, Prachubkirikhan, 77110 ホアヒン, タイ

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ホテル所在地

イビスホアヒン

Petchkasem Road Hua Hin 87, Prachubkirikhan
77110 ホアヒン
タイ

GPS:12.538938, 99.964921

電話番号
ファックス +66 32 610 349

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

TASTE RESTAURANT

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  733 件のレビュー

トリップアドバイザーの評価  3.7/5  928 件のレビュー

Photos are deceiving.

トリップアドバイザーの評価 3.0/5

Reflex101 トリップアドバイザー認証口コミ

Would have been 25 years since I stayed in a room so outdated. Obviously they have not been renovated in the last 25 years. The pool is not heated and does not get any direct sunlight so the water is always cold. Had dinner at the hotel bar once, by the time I got it, it was cold. The daytime security guard will drive you nuts saluting and calling out to you until you respond to him. Each and every time you walk in and out. The staff are just magnificent, they will do anything to help you.

Average

トリップアドバイザーの評価 3.0/5

Zurgena W トリップアドバイザー認証口コミ

So everything was ok the beds were comfy the room was clean but we called at 11pm and they said we had to buy an extra pillow…we have NEVER been in a hotel we’re u have to pay for 1 extra pillow the breakfast was average and we booked a connecting room and they said they couldn’t garrente we would get it when we booked 10 months before

Good Experience with friend

トリップアドバイザーの評価 4.0/5

Stephen W Friends getaway - トリップアドバイザー認証口コミ

“Good hotel for a budget trip. The lady at reception was nice and gave us an early check-in. However, the AC in our room was a bit noisy. The beach is not too far — you can walk there.”

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Front Office Manager

Worst Accor east of Suez

トリップアドバイザーの評価 2.0/5

DRLuxury トリップアドバイザー認証口コミ

I really hate trashing places and leaving bad reviews but this Ibis is by far the vey worst accor property in all of Asia. I’m an Accor D6, Platinum/Diamond member, Accor Shareholders Club, Accor+ and Signature member, so believe me what I’m telling you.The room was so dirty I cancelled most of my stay. They cut corners on everything. Be it on coffee to take away, be it on air conditioning. This was my absolutely last stay after 8 years I’ve been visiting Hua Hin and this place. First they didn’t maintain the shuttle bus to the city center, a valuable asset. Instead they prefer to let the bus stay idly on the parking lot . They apologized saying they don’t get enough staff. I always See 3 people at the reception, two playing on their cellphones. Put them into the shuttle. I am still waiting for my stay refund, considering seriously talking with Accor France about this more than neglected hotel. Then ,breakfast is always crowded , food quality in general is super bad except for the fruit which they hardly replenish. Food was always cold to lukewarm. Even 15 minutes after they brought it out. The location is at the very end of Hua Hin, there is nothing but a seven eleven and a 7 km march to the city center. Look at my pictures and see how dirty and filthy the carpets and the hotel is in general. Look at the filthy upholstery in the restaurant. Well, I’m out, don’t worry, you’ll never have to deal with discerning customers again. Big,but big disappointment.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at ibis Hua Hin. I sincerely regret that your experience did not meet your expectations, and I would like to extend my deepest apologies for any disappointment caused. I have carefully reviewed your comments, and while we always welcome constructive feedback, I would also like to acknowledge the dedication of our housekeeping team, who work diligently to maintain cleanliness. A completely dirty room should not have been possible, but I do recognize that certain areas of the hotel may appear aged, and we take full responsibility for that. Regarding the carpets and upholstery, while they may appear worn, they are cleaned regularly and have never been neglected. However, we are reviewing ways to enhance the overall condition of our facilities. Regarding the shuttle service, I would like to reiterate that we have not provided this service for more than five years. As a repeating guest, we have previously clarified this with you during your past stays. We understand that transportation convenience is important, and while we do not offer a shuttle, we will take your feedback into account when evaluating ways to enhance guest accessibility in the future. As for your comments about our staff, I must respectfully address the perception regarding mobile phone usage. In today’s hospitality industry, technology plays a crucial role in enhancing guest services. Our team often uses mobile devices to look up information, communicate with guests, and handle operational tasks more efficiently. However, we do understand that staff presence and attentiveness are key factors in guest satisfaction, and we will reinforce service standards to ensure a more engaging and responsive experience for all our guests. In terms of food quality, we appreciate your honest feedback. We work closely with a certified nutritionist to ensure that our breakfast offerings meet reasonable standards. While we continuously strive to balance quality, variety, and affordability, we acknowledge that individual preferences may vary. We will review our menu selection and service procedures to improve the overall dining experience. For this stay, we fully accept and appreciate all your feedback, as it serves as a valuable lesson for us. Your comments motivate us to improve further and take stronger measures to prevent such issues from occurring again in the future. Guest satisfaction is our top priority, and we will use this as an opportunity to enhance our service standards. Once again, I truly regret that we did not meet your expectations. We sincerely value your feedback and hope you will consider giving us another opportunity to provide you with a much-improved experience in the future. Best regards, Wipaporn Achakingkaew Front Office Manager ibis Hua Hin

Great Location and easy to walk around

トリップアドバイザーの評価 5.0/5

TANAKAWEE T Friends getaway - トリップアドバイザー認証口コミ

It had been a while since my last visit to ibis Hua Hin. This trip (check-in: February 1st, check-out: February 2nd, 2025) was a last-minute opportunity to use a travel voucher I'd purchased last year, before it expired on February 28th. The voucher price was a very reasonable 1,200 THB. Hua Hin was bustling, primarily with European tourists and a contingent of young Korean footballers. Thai visitors were a rare sight. The staff, representing ORIGIN, were exceptionally welcoming, with warm smiles and attentive service. As a Platinum member, I was pleasantly surprised with a complimentary upgrade to a Family Room. ibis Hua Hin seems to have a generous number of these rooms, making upgrades readily available even for standard ibis members. Late check-out was granted without any hesitation, extending my stay until 3:00 PM, despite the hotel being fully booked. Welcome drinks were provided, and I opted for two bottles of Singha beer. Breakfast was included as part of the voucher package (room + breakfast). My Accor Plus membership provided the usual discounts on food and beverages, up to 50%. The room was well-maintained, though some signs of wear were noticeable, as expected with the hotel's age. The water pressure in the shower was a bit weak, but the hot, warm, and cold water options functioned perfectly. The breakfast buffet met standard ibis expectations, with a daily Thai dish, rice, stir-fried noodles, salad, bread, and croissants. In the late afternoon, a short stroll down a side street led directly to the beach. The weather was fantastic, the water clear, and the waves gentle – perfect for swimming. Happy Hour was a bonus, running from 5:00 PM to 7:00 PM. For dinner, I ventured out to a nearby Korean BBQ restaurant. Lunch the following day, before departure, was at the hotel, where I again utilized my Accor Plus discount (excluding the already reasonably priced pizza, which had a 10% discount). Overall, it was a delightful stay. The service was excellent, in true ORIGIN style – attentive and efficient. A truly happy holiday!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Wipaporn Achakingkaew Front Office Manager

との提携 TripAdvisor

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