ノボテル RJ ボタフォゴ

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ノボテル RJ ボタフォゴ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 171 件のレビュー

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  • 当ホテルでは、16歳未満のお子様はご両親と同室で宿泊料金が無料となります

  • 250名様までに対応できるイベントルーム

  • 観光名所と街の中心部に近接

  • ペットフレンドリーなホテル (有料)

  • リオデジャネイロ - サントス・デュモン空港から車で13分

ホテル所在地

ノボテル RJ ボタフォゴ

Praia De Botafogo, 330, Botafogo
22250040 リオデジャネイロ
ブラジル

  • 飛行機で

    AERO INTERNACIONAL TOM JOBIM 22km / 13.67 マイル

  • 飛行機で

    SANTOS DUMONT 6.1km / 3.79 マイル

GPS:-22.9457, -43.1825

ホテルサービス

チェックインはからです - チェックアウトはです

概要
敷地内
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • Wifi
  • 朝食
  • バー
  • 会議室

365

レストラン「365」のメニューは、24時間いつでもご利用いただけます。ホテル内のすべてのエリアにお食事をお届けいたします。いつでもどこでも、レストランの味をお楽しみください。

当ホテルの客室

広々としたスペースとモダンなデザインが自慢のノボテルルームは、くつろげる空間が自慢で、お客さまのあらゆるニーズや用途に対応いたします。

ルームオフィス - オフィスに変更されたベッドのないアパートメント 非契約写真

  • 最大人数: 2
  • 面積: 最小 25 / 269 sq ft

お客様のご意見

お客さまの口コミ
ノボテル RJ ボタフォゴ

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.4/5  171 件のレビュー

トリップアドバイザーの評価  4.0/5  430 件のレビュー

Comfortable and clean rooms!

トリップアドバイザーの評価 5.0/5

luizcaeiro Couples - トリップアドバイザー認証口コミ

I’m a customer of Accor Network! Third time I’ve been in this Hotel! While some Hotels let the rooms being degradate, Novotel keeps the rooms cleaned and very comfortable! We loved to stay here! Sure we’re going to come back

Agradecemos a sua avaliação

Very dirty, unfriendly service

トリップアドバイザーの評価 1.0/5

D1050JTmai トリップアドバイザー認証口コミ

Unacceptable cleanliness standards. Avoid at all costs. Furniture, bedsheets, doors, handles etc. The employees and the management don't care, either. The location is nice, but nothing can excuse dirty rooms.

We deeply regret your dissatisfaction with the cleanliness of the rooms. Provisions have already been taken and once again we assure you that it is our commitment to strictly follow the hygiene and safety certification standards that the hotel has to meet during the pandemic. Our sincere apologies.

滞在

お客さまの声 2.5/5

匿名 ビジネス - 確認済みレビュー すべて

アーリーチェックイン可能と聞いて出掛けましたが、フロントの交代時間の関係で対応は難しいと断られ、ロビーで長時間待ちました。総じてフロントの対応は事務的だと感じています。

Damp in all rooms - would like a refund

トリップアドバイザーの評価 1.0/5

Passport599468 Couples - トリップアドバイザー認証口コミ

As you can see I am Silver Accor and I have never complained previously about a hotel I demand a refund for my stay at this hotel. I was originally offered Room 564 which had mould on the walls and ceiling and smelt very strongly of damp the whole time. The dampness was also visible on the fridge door which had heavy condensation on the outside to the extent there was a pool of water underneath. The hotel staff moved my to room 580. Which had exactly the same problems. When I asked for another room, I was told the damp problem was an issue throughout the hotel and another room would not improve the situation. As such I spent 4 nights in a damp hotel which caused some breathing and sore throat problems. This spoiled my limited time in RIo. I suspect the hotel is a health hazard. I have no complaints regarding the hotel staff. I have photos of mould and condensation if you require. I have not reviewed the hotel online and do not, at the moment, intend to share my thoughts on social media. COuld you please refund the total amount. Andy Accor 3081033039262024

Dear Passport599468, Thank you very much for sending us your feedback regarding your last stay. I did follow up the case myself, please accept my sincere apologies. At the Novotel we strive to provide our guests the best service and products with the best quality. We have already taken care of this unfortunate and your request was answered by Accor channels. Regards, General Manager Novotel RJ Botafogo

Value for money in Rio

トリップアドバイザーの評価 4.0/5

ianandana Couples - トリップアドバイザー認証口コミ

Spectacular view from the rooms at the front - with 16 lanes of traffic double glazing would have been a good idea ! Location in Botafogo suited us well. Not the most successful of interior designs for a Novotel though. Seem to have condensation or leak problems in at least some rooms. Also has a wonderful view of the toilets just as you enter the restaurant - closing door would help this.

Hello ianandana, We very much appreciate your comments regarding your stay at Novotel RJ Praia de Botafogo. Sincerely, General Manager Novotel RJ Praia de Botafogo

Still good, but the clean was worst.

トリップアドバイザーの評価 3.0/5

Gerado_Kern ファミリー - トリップアドバイザー認証口コミ

I stayed in this hotel many times, but in the last time I had a problem with the clean. When I arrived the chair and the cups of the room were dirty. The room smelt bad too. I think that the Accor was minimized the clean service. Well, the others services are OK, mainly the reception.

Hi Gerado_Kern, We deeply appreciate your comment related to your experience as a guest of Novotel Rio de Janeiro Botafogo. Such information will be shared with our teams, and I am sure that your feedback will be an encouragement for us to keep improving the quality of our services. Once again, thank you for letting us know about your experience. Regards, General Manager Novotel Botafogo

Stylish and new hotel with good standard and very good location

トリップアドバイザーの評価 4.0/5

Sightsee28966868259 Solo travel - トリップアドバイザー認証口コミ

The hotel is relatively new and the rooms spacious and stylish. Just as the lobby including a bar and big TV screen is. The bathroom was a little bit worn-out. But nevertheless the standard is quite good for a hotel in Rio. Breakfast is good - I only missed a good Cappuccino. Location is everything at this hotel. Located in Botafogo iyou have easy access to the nearby shopping mall and with the metro only 200m away, the whole city is easy to explore. Friendly and English speaking staff available at the reception.

Hello Sightsee28966868259, We thank you for dedicating your time to write to us about your staying in Novotel RJ Botafogo. Novotel hotels always want to offer a great quality service in your staying, for the reason your opinion is essentials to us. Sincerely, General Manager Novotel Botafogo

No HDTV? Are we in 2010?

トリップアドバイザーの評価 3.0/5

brnazareth ビジネス - トリップアドバイザー認証口コミ

Novotel Praia de Botafogo is a nice hotel. It does have a good localization in Rio de Janeiro. But there are a few drawbacks: shower is bipolar - extremely hot or extremely cold. And although you have nice Panasonic flat screens, there's no HD channels.

Hello brnazareth, Thank you for taking the time to tell us about your experience at Novote Botafogo. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, General Manager Novotel Botafogo

The bald man at the hotel reception

トリップアドバイザーの評価 3.0/5

luizsantos2017 ファミリー - トリップアドバイザー認証口コミ

The bald-head man at the hotel reception is not polite enough. He is rude. Otherwise we would have had a great stay in Rio de Janeiro. I will never go back there at Botafogo Novotel. On the other hand the room attendant and the restaurant staff were very pleasant, excellent.

Hi Luizsantos2017, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Botafogo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel we strive to provide our guests the best service and products with the best quality. I hope we have another chance to have you staying with us, I will look after your reservation myself. Regards, General Manager Novotel Botafogo

Not acceptable

トリップアドバイザーの評価 1.0/5

ThomasPlatinum ビジネス - トリップアドバイザー認証口コミ

on Arrival Room Key not working, down again with luggage and up again to the Room after a 20hours trip. The Stuff very unfriendly - I am a platinum Member - but not even a Please or Thank you ... it was just like ... Credit Card ... Passport etc. In the Room still dirty Kleenex next to the bed ... believe it or not they stayed there for 3 days I Need go to the reception frequently because the Key is not working and other guest I met in the Elevator has the same Problems but the stuff and reception explained that it is my fault... - I showed them the pictured of the Kleenex and ask them friendly to clean the room well. ... next day no shampoo in the room ... they forgott to pick up the laundy ... sorry to say but this is one of the worst Hotels according to the Service I ever been. The Stuff is more than unfriendly in the end of the day i am sure this was my last stay in this Hotel

Excellent quality and location

トリップアドバイザーの評価 5.0/5

97omarswee ビジネス - トリップアドバイザー認証口コミ

The Novotel brand seems to be of good quality in Brazil (I also stayed Novotel in Sao Paulo) This location in Rio was beautiful view across from the beach and a park shopping was a2 minute walk.and the attraction are close by. Breakfast was of amazing quality and the service impeccable and good understanding of English. Thumbs up

Best Hotel in Botafogo - Rio de Janeiro

トリップアドバイザーの評価 5.0/5

ThiagoPalumbo ビジネス - トリップアドバイザー認証口コミ

Such a Nice View of Botafogo Bay and Pão de Açucar, Fresh and new rooms with very good services and facilities Family envoiroment Honest price with good cost benift Standar Breackfast Bar is very nice

Nice Hotel, good location

トリップアドバイザーの評価 4.0/5

Shellysgl ビジネス - トリップアドバイザー認証口コミ

Stayed here before and will stay again. Hotel located in a nice neighborhood with plenty of bars and restaurants within walking distance. public transport not far away. Beach is across the street (although crossing it is a challenge). Room is nice and well renovated, bathroom is big. Hotel staff is very friendly and helpful. on the down side I would mention the views (most rooms have a wonderful view of the alley....) and the price which is somewhat expensive for the different alternatives.

Sleek, sexy, affordable hotel in a great location!

トリップアドバイザーの評価 5.0/5

105Jules ビジネス - トリップアドバイザー認証口コミ

Sleek, sexy, affordable hotel in a great location. Close to businesses, shopping, restaurants and the beach, all within a safe walking distance. I will return, even for personal travel. The staff where helpful, kind and patience even for those of us who didn't speak Portuguese. A wonderful accommodation in a beautiful city

Hello 105Jules, We thank you for write to us about your staying in Novotel RJ Botafogo! Our team are very happy and proud to take note of your satisfaction, as this is our main objective. See you soon! Rafael Andrade General Manager Novotel RJ Botafogo

Quality of facilities and service

トリップアドバイザーの評価 4.0/5

Fabricio1979 ファミリー - トリップアドバイザー認証口コミ

The hotel staff was very attentive and provided important information that greatly aided me in the transportation decisions and visitation sites. I would also like to point out that although the hotel does not have a pool the whirlpool is a great leisure option.

Oi Fabricio, Obrigada pelo feedback, é muito bom começar a semana com elogios! Nós acreditamos no potencial da nossa hidromassagem, nosso SPA é realmente lindo e relaxante! Até breve! Rafael Andrade Gerente Geral Novotel RJ Botafogo

Almost in heaven.

トリップアドバイザーの評価 5.0/5

Gerado_Kern ファミリー - トリップアドバイザー認証口コミ

Excellent view of Sugar Loaf in a nice building and location. Near the Botafogo underground station and Botafogo Beach Shopping. Efficient and polite staff. Wonderfull breakfast. Very confortable room with a nice bathroom also with a view of Sugar Load (Pao de Acucar).

Hello Gerado, We thank you for dedicating your time to write to us about your staying in Novotel RJ Botafogo. Novotel hotels always want to offer a great quality service in your staying, for the reason your opinion is essentials to us. See you soon!

Excellent new hotel

トリップアドバイザーの評価 4.0/5

John_Conakry Solo travel - トリップアドバイザー認証口コミ

First impressions were very good: met at the door by charming young man, Junior, who encouraged my poor Portuguese. Check in lady gave me an upgrade to a sea view as I have Gold Accor card. And what a view of Sugarloaf! Everything is new and I think it must be one of the best in the Novotel brand. Botafogo is a nice district, though the water at the beach is dirty. Close to metro.

Hello John, We thank you for dedicating your time to write to us about your staying in Novotel RJ Botafogo. Novotel hotels always want to offer a great quality service in your staying, for the reason your opinion is essentials to us. See you soon! Rafael Andrade General Manager Novotel RJ Botafogo

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